Quick and accurate processing. Customer service (Patrick Swaab) was fast, courteous, and accurate. Packaging was outstanding. Please send out the request to review of your service and products AFTE... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We wanted to purchase some KLM Delft houses. Your website gave us access to all 104 houses. Your shopping cart made our selection and payment very easy. Our shipment from FedEx arrived in short ord... Se mere
The houses were all in excellent condition and packed very well. They took a little while to come but they have to come from the Netherlands to the UK and our postal service is slow these days. Als... Se mere
Update to my previous review that I was asked to give before I even received my items. After being stuck in US customs for 2 weeks, I finally got my package. FedEx destroyed the box but luckily they w... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Meander 195 C, 1181WN, Amstelveen, Holland
- +31682018293
- info@klm-huisjes.nl
- klmhouses.com
4,6
Fremragende
289 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant website and fantastic…
Brilliant website and fantastic customer service. Highly recommended.
11. januar 2026
Besvarelse fra KLM Houses
Hi Nikos,
Thank you for leaving a review.
We shipped your order Saturday right after new year.
But shipping from NL to Greece with standard parcel service (PostNL) can take up to two weeks.
The estimate is that it will be with you between 10-14 January. So hopefully tomorrow.
I hope once received, you will adjust the stars a bit.
Kind regards,
Patrick Swaab
Great experience with this company
Great experience with this company! I am a returning customer. Will always be a customer. The House is beautiful.
28. december 2025
great product and safe delivery of…
great product and safe delivery of fragile object overseas to USA. Thank You
12. december 2025
2 jolies petites maisons !
2 très jolies maisons ! Merci à KLM qui a résolu le problème de livraison auquel je faisais face.
30. november 2025
Besvarelse fra KLM Houses
Hi Pascale Mercier,
Please contact us via info@klm-huisjes.nl.
The e-mail address we have from you is resulting in a non delivery.
I have checked your track and trace, and it will be delivered today.
We are always responding to the e-mail and telephone may be it was late, or we were busy.
I hope you can give us some more stars when you have received the two houses.
Kind regards,
Patrick Swaab
-----
Bonjour Pascale Mercier,
Veuillez nous contacter à l'adresse info@klm-huisjes.nl.
L'adresse e-mail que nous avons reçue ne nous permet pas de vous livrer.
J'ai vérifié le suivi de votre colis, et il sera livré aujourd'hui.
Nous répondons toujours aux e-mails et aux appels téléphoniques ; il est possible que nous ayons eu du retard ou que nous soyons occupés.
Nous espérons que vous pourrez nous attribuer une note plus élevée une fois que vous aurez reçu les deux maisons.
Cordialement,
Patrick Swaab
clear images on website informative
delivered on time , webpage easy to navigate , information on some of the house was very interesting
8. december 2025
Ordering is simple
Ordering is simple. Response from Netherlands very quick, availability great, shipping in very good condition and speedy.
This is not my first purchase from KLM Houses, and not my last.
5. december 2025
Everything arrived safely and in a…
Everything arrived safely and in a timely manner. It was exactly what I wanted!
2. december 2025
Little Kingdom by the Sea Books
Little Kingdom by the Sea Books will be an excellent read as well as a resource for a new collector . They were well packaged and the books themselves are of very high quality. Definitely worth the wait !
20. november 2025
Shipping Time
If there is something to improved on your end, it will be the time of response between an order being placed/received by you and the time it is shipped.
It is clearly stated in the website to allow 5 days for shipping which i believe can be improved.
13. november 2025
Besvarelse fra KLM Houses
Hi Victor,
Thanks for your review , I see we indeed shipped your order on the 5th day. We try to do it as soon as possible, mostly within 1 or 2 days, but sometimes it takes a bit more time.
Our apologies, and we will do our best next time to ship faster.
Het hele proces verliep zonder…
Het hele proces verliep zonder problemen. Snel en efficiënt.
26. november 2025
Mijn verzameling
Mijn verzameling :
Deze huisjes zijn niet alleen mooi maar tevens geschiedenis.
Ze geven je een rijk gevoel , een dorp op zich.
18. november 2025
Made order
Made order. It was acknowledged promptly adn delivered within 2 weeks to the US safely.
Thanks,
Don
17. november 2025
Excellent experience
My delivery arrived to me in perfect condition and in a very reasonable time frame. I was quite pleased with the process. I will do more business in the future.
16. november 2025
The shipping charge was high
15. november 2025
Besvarelse fra KLM Houses
Hi Charles,
I am sorry to hear that. But insured shipping with Fedex the the UK costs a lot.
Mainly due to the extra customs handling the UK has since Brexit.
The shipping costs are calculated before ordering.
Kind regards,
Patrick Swaab
Excellent service
Excellent service. First rate product - very nice indeed. Thank you.
Robert Stimson
2. november 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.