Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Quick and accurate processing. Customer service (Patrick Swaab) was fast, courteous, and accurate. Packaging was outstanding. Please send out the request to review of your service and products AFTE... Se mere

Bedømt til 5 ud af 5 stjerner

We wanted to purchase some KLM Delft houses. Your website gave us access to all 104 houses. Your shopping cart made our selection and payment very easy. Our shipment from FedEx arrived in short ord... Se mere

Bedømt til 5 ud af 5 stjerner

The houses were all in excellent condition and packed very well. They took a little while to come but they have to come from the Netherlands to the UK and our postal service is slow these days. Als... Se mere

Bedømt til 5 ud af 5 stjerner

Update to my previous review that I was asked to give before I even received my items. After being stuck in US customs for 2 weeks, I finally got my package. FedEx destroyed the box but luckily they w... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

290 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great Experience Getting Our KLM Delft Houses

We wanted to purchase some KLM Delft houses. Your website gave us access to all 104 houses. Your shopping cart made our selection and payment very easy. Our shipment from FedEx arrived in short order in excellent condition. Packaging for shipment was excellent and allowed all items to arrive without and damage. Thanks again for an outstanding experience.

2. september 2024
Bedømt til 5 ud af 5 stjerner

Treasured memories

I was beyond excited to be able to purchase these beautiful houses. I had the opportunity to live in Valkenburg for 5 years and what an incredible and happy time it was for myself and my family. When I discovered that their was a house of the train station in Valkenburg which was a couple of minutes from our house on Konigin juliaanalan. My daughters birthday is Oct 7th so again how special this turned out to be.
The shipping was super fast and everything was very well packaged. Thank you for this beautiful memory of our time spent there. We will truly treasure them.

21. august 2024
Bedømt til 2 ud af 5 stjerner

I have given this review due to the…

I have given this review due to the company that is chosen for the delivery of my purchases. FedEx are a company that I dislike when it comes to delivery. I’m restricted to how much I can get out and I’m in most of the time. They say they have attempted delivery when they clearly haven’t.

16. august 2024
Bedømt til 2 ud af 5 stjerner

Verzending

Product prima, verzending langer dan een week. Helaas voor de 2e keer kwam het huisje te laat als verjaardagscadeau

14. august 2024
KLM Houses-logo

Besvarelse fra KLM Houses

Beste Heer Willemsen,

Wat vervelend dat het huisje te laat kwam.
Onze excuses, we doen ons best de bestellingen zo snel mogelijk te versturen.
Helaas door omstandigheden is dit bij u kennelijk niet gelukt.
Zet er de volgende keer even bij dat het spoed heeft, dan zullen we hem als eerste oppakken.
Hopelijk tot een volgende keer.

Met vriendelijke groet,
Patrick Swaab

Bedømt til 2 ud af 5 stjerner

Check the exact shipping address in the future

The shipping address online contained the apartment number, but this number was not transferred to the shipping label. When the label was printed, it did not contain the exact address so the courier could not deliver it, as I live in a very large apartment complex. It was sent back to the depot, and I had to redirect it to a postal box. This is not the first time that I have had problems with DPD. Can you not allow the purchaser to select the courier?

29. juli 2024
KLM Houses-logo

Besvarelse fra KLM Houses

Hi Donald,

Our apologies, next time we will add a comment and hopefully they will deliver it at your apartment.

Kind regards,
Patrick Swaab

Bedømt til 5 ud af 5 stjerner

Easy to order

I was pleased at the how easy it was to order for my son who lives in the Netherlands. I ordered a KLM house and it was very simple to order, I am over eighty and don't find these things very easy. I sent it for a birthday gift from UK it arrived well in time and was pleased with whole experience.

5. juli 2024
Bedømt til 1 ud af 5 stjerner

During the order process you quoted €10…

During the order process you quoted €10 for delivery and then at payment you charged more than €20 and I think it’s very sleazy to do that.

22. juni 2024
KLM Houses-logo

Besvarelse fra KLM Houses

Hi Angelique,

I am sorry you feel like this.
We are very open about shipping costs.
https://www.klmhouses.com/content/1-delivery

The system probably was not able to determine your country and set the shipping to NL Default until you changed your country to Spain during the order process (which is visible when changing country), and before selecting payment option.

I hope you enjoy number 66.

Kind regards,

Patrick Swaab

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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