Klick Direct have been fantastic from start to finish. I sent an enquiry before i purchased from them and I got a speedy response to e-mails in quick time very informative and helpful. Delivery... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I received my package yesterday, initially I was not very happy as the parcel did not contain the link removal tool, however the company emailed me back straight away apologising that it had not been... Se mere
Watch ordered on 19th October, email confirmation of order received and informed the order would be processed in 2 days. No watch ever received; no dispatch email received, no response to emails, tel... Se mere
I bough watch 3 days ago I pay for express delivery and is still in process… This number what is on there website doesnt work so I can not even spoke with customer service.. 3 mails not respond …... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Our mission is pretty simple. We’re committed to bringing you the top global brands in watches at affordable prices. With over 30,000 happy customers served over ten years, Klick Direct is your go-to shopping experience whether you’re searching for a new watch for yourself or looking for a special gift. We offer our customers an incredible range of watches, stocking hundreds of watches from all the top brands. From your everyday watches to our premium choices, such as Hugo Boss, Emporio Armani and Michael Kors, all our watches are authentic and brand new. We source our watches from quality stockists of all watch brands, so when you purchase with us, you can be confident that you’re getting the real deal. We also stay on top of new products in the market, so we can bring you the latest trends. Whether you want the newest style, or one of our classic watches, you will find the watches you need here.
Kontaktoplysninger
35 Sandringham Street, HU3 6EA, Hull, Storbritannien
- 0843 122 8642
- help@klick-direct.com
- klick-direct.com
3,0
Middel
98 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Still not received order
24. maj 2022
Besvarelse fra Klick Direct Limited
Thanks for the review Kayleigh. We work so hard to please our customers and build a great trustpilot rating. You ordered your watch on the 19th May and Royal Mail attempted to deliver your parcel on the 21st May your tracking is here GQ715866802GB, It would have been great to contact us to help you rather than leaving a 1 star review.
Kind Regards
Klick Support.
I ordered a Michael kors watch it came…
I ordered a Michael kors watch it came in a Hugo boss box and Instructions
24. maj 2022
Besvarelse fra Klick Direct Limited
Thanks for leaving your review Farrah. Watches are loose and then picked and packed by our fulfilment team. This could have been resolved by simply getting in touch and the correct box been shipped out.
Kind Regards
Klick Support.
Highly Recommended
All good, very fast delivery, authentic watches , very good communication with seller. Highly Recommended
19. maj 2022
I ordered a watch not too long ago
I ordered a watch not too long ago. When it arrived the quality didn’t feel right. After wearing it a couple of times a screw came out. I have contacted customer service as I had the watch less than a month before the happened and no one has got back to me. I am very disappointed with this service and definitely won’t be recommending.
12. maj 2022
Besvarelse fra Klick Direct Limited
Hi Baila.
We are sorry to hear that, I cannnot seem to find any email from you, For further assistance please contact help@klick-direct.com
Kind Regards
Klick Support
Very quick lovely watch
4. maj 2022
Besvarelse fra Klick Direct Limited
Hi Baila.
We are sorry to hear that, I cannnot seem to find any email from you, For further assistance please contact help@klick-direct.com
Kind Regards
Klick Support
everything is ok
25. april 2022
I received my package yesterday
I received my package yesterday, initially I was not very happy as the parcel did not contain the link removal tool, however the company emailed me back straight away apologising that it had not been put into the package and that another one would be sent out. I also was not happy that the package clearly marked as fragile was dumped over my 6ft gate by the delivery company and I didn't notice the email until late at night, the watch was freezing cold and the Box was wet. The company have offered me a 20% refund. I am happy with the watch that I received.
24. april 2022
Uopfordret anmeldelse
Purchased a watch which arrived quickly…
Purchased a watch which arrived quickly and was as expected and of very good quality
9. april 2022
Hugo boss gents watch
Ordered a Hugo boss gents watch , although it was delivered brilliantly , I didn’t seem to have any order number or confirmation of the order / delivery sent to my phone , otherwise 5 stars thanks anyway as watch ordered was a present and gratefully received
8. april 2022
Besvarelse fra Klick Direct Limited
Thnaks for the review Malcolm, Sometimes your order confirmation goes into your spam folder. We are glad the watch was recieved well and look forward to your next order.
Kind Regards
Klick Support.
AVOID!
AVOID!!
Ordered a Hugo Boss watch, got no confirmation email, I had to look for my order and when it arrived it was absolutely fake!! Emailed them and of course never got back to me!!! Their phone number doesn't work.
6. april 2022
Besvarelse fra Klick Direct Limited
Hi Eva.
Thank you for taking your time to leave a review i am sorry you are unhappy with your product however every item we sell is 100% genuine. Your email was responded to by a member of our team on Monday at 13:23 it may have gone into your spam folder. You are more than welcome to return your item for a full refund.
Kind Regards
Klick Support
Unfortunately the wallet did not seem a…
Unfortunately the wallet did not seem a genuine product.
24. marts 2022
Besvarelse fra Klick Direct Limited
Hi.
All the products sold are 100% genuine, Im sorry that you are unhappy with your purchase. You are more than welcome to return it for a full refund.
Regards
Klick Support
Ordered 2 watches as a gift which were…
Ordered 2 watches as a gift which were never delivered. Phone number is invalid which sent alarm bells ringing. I emailed them many times only to be ignored. I attempted to contact them through Facebook messenger only to be told my items had been dispatched but they could not provide tracking details. After waiting days nothing and beyond the date I needed to gift them I asked for a refund, Im still waiting and it has been several weeks. You will never receive a reply to your complaint. Completely fraudulent company, you will never receive your items or your money back. I will be reporting them to the police and any other authority.
Update following the companies reply:
No they have not refunded me yet, Barclays have covered me through their insurance and are pursuing Klick Direct for my refund or items which I have in writing from them so yet another fraudulent lie by the company.
19. marts 2022
Uopfordret anmeldelse
Besvarelse fra Klick Direct Limited
Hi Mehdad.
Thanks for the review, You placed an order then contacted your bank to dispute the payment, So we refunded your order and the case was closed.
Kind Regards
Klick Support.
Very good…
Very good…. Keep in contact through the process delivery to make sure you was happy 😃
25. februar 2022
Received the wrong delivery
Received the wrong delivery, wrong watch. It was a birthday present and had to go and get a new present very inconvenient.
23. februar 2022
Besvarelse fra Klick Direct Limited
Hi Amal.
We are very sorry we sent out the wrong product i understand that this was a birthday present we will endevour to improve this in the future.
Regards
Klick Direct
Great service
Great service, was delivered very promptly, i was uncertain after reading some negative reviews, but amazing service! Will definitely be useing again
17. februar 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.