I order online and hope the fit. style and fabric are as expected. I try not to have to make returns as returns are not free and unfortunately the staff in the local shop do not seem to like handling... Se mere
Virksomheden har svaret
Lokation
Skift lokationWhite Rose Way, DN4 5JH Doncaster, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I always have every confidence when ordering from Klass. Excellent service. When and if I have to return an item, I take to my Outlet shop and it is refunded without a problem.
Ordered a dress online and arrived quickly. The fit is lovely - as I am a larger lady and buy quite often from Klass as I know their fit is always good. I wish there were more tunics for sale as thes... Se mere
I went into the shop for a dress for a wedding. The staff were so knowledgeable about the fit of a dress I really liked. The dress was to big, but there wasn't my size in the shop and the lady helpi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Klass - Unit 37 Lakeside Village
Skrevet af virksomheden
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Skrevet af virksomheden
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
Get free 48 hour tracked delivery on all orders over £50
Kontaktoplysninger
White Rose Way, DN4 5JH, Doncaster, Storbritannien
Get 15% Off Your First Order
4,0
God
14 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I order online and hope the fit
I order online and hope the fit. style and fabric are as expected. I try not to have to make returns as returns are not free and unfortunately the staff in the local shop do not seem to like handling returns if I’ve had a negative reception I avoid this trader for a while!
9. september 2025
Besvarelse fra Klass - Unit 37 Lakeside Village
Good Afternoon Angela, thank you for taking the time to leave us a review. I am sorry to hear that you had a negative experience with one of our staff members and this will be reported back to management. However, I hope you are happy with your order and we hope we can welcome you back again soon!
Found Anna Rose recently in Klass
Found Anna Rose recently in Klass, lovely quality and lots of choice. Quick delivery
30. juni 2025
Besvarelse fra Klass - Unit 37 Lakeside Village
Good Afternoon Glynis, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Good staff
Good staff. As a disabled customer they were happy to help me out and go and look for different options.
Thank you.
16. august 2024
Besvarelse fra Klass - Unit 37 Lakeside Village
Good afternoon Janice
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Kind Regards Emma - klass.co.uk
Employing the correct staff
I went into the shop for a dress for a wedding. The staff were so knowledgeable about the fit of a dress I really liked.
The dress was to big, but there wasn't my size in the shop and the lady helping me out told me to go on line and buy the correct size.
12. august 2024
Besvarelse fra Klass - Unit 37 Lakeside Village
Good afternoon Julie
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Emma - klass.co.uk
Staff very helpful and was fortunate to…
Staff very helpful and was fortunate to find what I wanted . Ordered on line what wasn’t in shop.
2. april 2024
Besvarelse fra Klass - Unit 37 Lakeside Village
Good morning Nicola
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Kate - klass.co.uk
Xmas order
My order was delivered safely and promptly with just one item that was not suitable for me. I used it as a gift instead.
15. november 2023
Besvarelse fra Klass - Unit 37 Lakeside Village
Good afternoon Julie
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Emma - klass.co.uk
Great choice in all styles staff was…
Great choice in all styles staff was very helpful
27. november 2023
Besvarelse fra Klass - Unit 37 Lakeside Village
Good afternoon Carol
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Kind Regards Emma - klass.co.uk
Fits just right
Ordered a dress online and arrived quickly.
The fit is lovely - as I am a larger lady and buy quite often from Klass as I know their fit is always good. I wish there were more tunics for sale as these are usually great.
9. juli 2023
I always have every confidence when…
I always have every confidence when ordering from Klass. Excellent service. When and if I have to return an item, I take to my Outlet shop and it is refunded without a problem.
18. juni 2023
Besvarelse fra Klass - Unit 37 Lakeside Village
Good afternoon Ann
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Kate - klass.co.uk
Excellent quality and service
17. marts 2023
Besvarelse fra Klass - Unit 37 Lakeside Village
Good afternoon Pat
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Kind Regards Sophie - klass.co.uk
Very good service very helpful
14. februar 2023
Besvarelse fra Klass - Unit 37 Lakeside Village
Good morning DIANE
Thank you for your kind feedback as it really is appreciated. We are so pleased that you found this and would love to welcome you back again.
Kind Regards Sophie - klass.co.uk
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.