The zip in the coat that my husband had purchased for me at Christmas was constantly getting stuck with the consequence the lining had got ripped. I rang and explained sent photos and sent the coat b... Se mere
Virksomheden har svaret
Lokation
Skift lokationWoodham Park Road, KT15 3TH Woodham, Addlestone, Surry, GB
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The lady who served me was so very helpful and the shop has a lovely atmosphere no hassel trying on. I am also so pleased that it is now possible to buy the lovely clothes in 10 and 12. I have now fou... Se mere
Good quality tops in lovely styles, materials and prints. Very happy with my purchases. Speedy, well packaged delivery too.
My orders always arrive quickly, Klass online service is very good and the tops I’ve ordered fitted perfectly
Virksomheden har svaret
Virksomhedsoplysninger
Om Klass - Bourne Valley Garden Centre
Skrevet af virksomheden
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Skrevet af virksomheden
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
Get free 48 hour tracked delivery on all orders over £50
Kontaktoplysninger
Woodham Park Road, KT15 3TH, Woodham, Addlestone, Surry, Storbritannien
Get 15% Off Your First Order
4,4
Fremragende
12 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Faulty zip
The zip in the coat that my husband had purchased for me at Christmas was constantly getting stuck with the consequence the lining had got ripped. I rang and explained sent photos and sent the coat back. Within 2 working days I received a replacement coat. No hassle, the customer services lady was polite and empathic. The company is in a 'Klass' of its own!
13. marts 2025
Besvarelse fra Klass - Bourne Valley Garden Centre
Good Afternoon Sue, I am sorry to hear about your faulty item. However, I am pleased that your issue was resolved and that you are happy with the service you received. Thank you for taking the time to leave us a review.
A Happy shopper.the lady who served me was so very…
The lady who served me was so very helpful and the shop has a lovely atmosphere no hassel trying on. I am also so pleased that it is now possible to buy the lovely clothes in 10 and 12. I have now found my perfect clothes shop.
14. februar 2025
Besvarelse fra Klass - Bourne Valley Garden Centre
Good afternoon Sheila
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service.
Kind Regards Emma - klass.co.uk
Gorgeous
I have several items of clothing from Klass I love the style suits me. Only downfall is we didn’t get a summer to wear them sadly 🥲
21. august 2024
Besvarelse fra Klass - Bourne Valley Garden Centre
Good afternoon Gillian
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Kind Regards Sophie - klass.co.uk
Besvarelse fra Klass - Bourne Valley Garden Centre
Good morning Mel
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Kate - klass.co.uk
I love Klass clothes they are always a…
I love Klass clothes they are always a perfect fit and I love the different designs and colours are beautiful. I have a Klass dress for mother of the bride love it. Carry on Klass 💖
3. juni 2024
Besvarelse fra Klass - Bourne Valley Garden Centre
Good afternoon Christine
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
Good quality tops in lovely styles
Good quality tops in lovely styles, materials and prints.
Very happy with my purchases.
Speedy, well packaged delivery too.
13. maj 2024
Quick and efficient
9. november 2023
Besvarelse fra Klass - Bourne Valley Garden Centre
Good afternoon Elizabeth
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Kind Regards Sophie - klass.co.uk
My orders always arrive quickly
My orders always arrive quickly, Klass online service is very good
and the tops I’ve ordered fitted perfectly
26. april 2023
Besvarelse fra Klass - Bourne Valley Garden Centre
Great to hear thank you for the positive feedback.
Besvarelse fra Klass - Bourne Valley Garden Centre
Good morning Gloria
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Sophie - klass.co.uk
Very friendly and helpful staff
Very friendly and helpful staff
Lovely selection of clothes
9. februar 2023
Besvarelse fra Klass - Bourne Valley Garden Centre
Good morning Susan
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
Dette er Trustpilot
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