The Appel strudel was delicious and the gluten free cake I ordered was moist, fruity and enjoyed by everybody. Delivery was on time and the order packed carefully.
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Se, hvad kunderne siger
I ordered a vegan sachertorte for my bf birthday. The cake is very nice, and flavour well balanced. Also, I had a great experience with the customer service. Initially I had ordered the non vegan sac... Se mere
Lovely moist sponge and apricot jam covered in a thick layer of yummy chocolate. For anyone looking for a quality chocolate experience I highly recommend this Austrian specialty. The best Sacher T... Se mere
What a find; I’m really impressed with this shopping experience. I had a couple of questions which were quickly answered and Helmut was friendly and helpful. I’ve bought a selection of jams, mustard... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Austrian Cakes, Wines and Delicatessen - delivered U.K. wide. Celebrating Austrian hospitality since 2003. Through our website www.Kipferl.co.uk we offer a wide range of authentic, hand made Austrian Cakes, the widest range of fine Austrian Wine, and lot of unique Austrian Delicatessen like Mozartkugeln, Mannerschnitten and Almdudler.
Kontaktoplysninger
20 CAMDEN PASSAGE, N1 8ED, LONDON, Storbritannien
- 0207 704 1555
- mail@kipferl.co.uk
- kipferl.co.uk
4,6
Fremragende
136 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Reminds me of our trip to Vienna.
Absolutely brilliant Company. Kept me well informed regarding the delivery. We ordered from Kipferl for the first time. Packaging was excellent. The chocolate cake was moist and delicious and kept it in the fridge for 3 days. Will go through all the cakes in due course. Depends on my waistline!!
9. september 2024
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Besvarelse fra KIPFERL
Thank you so much for the kind words, this is really what we aim for and when we get it right it makes us even more happy.
All the best
Hubert
Vegan Jewish Apple Cake
Item arrived promptly and well packaged. I was in desperate need of quality vegan baking, and this is well outside my skill set. I am pleased to report that this gloriously sticky cake, served with Swedish Glace vegan ice cream, went down extremely well. Seconds all round. And no, I couldn't tell it was vegan. Highly recommended for anyone needing a vegan treat.
14. august 2024
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Besvarelse fra KIPFERL
Thank you so much for the feedback and the 5 stars. It took us a really long time to come up with something that matches the quality of our other cakes but is 100% plant based, and I am delighted that you like our Vegan Apple Cake as much as we do.
Best
Hubert
The best Viennese Sachertorte
such an easy website to order, a lovely choice of cakes. The Sachertorte cake and small cakes were delicious. I ordered for a party at the weekend and they were such a success. I shall certainly be ordering from Kipferl again.
17. august 2024
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Besvarelse fra KIPFERL
Vielen Dank Mary, I am so happy that you enjoyed our Sachertorte, it is our most popular product and I am very proud of it.
Best
Hubert
The cake was good as usual
The cake was good as usual, however there was some minor damage around the perimeter due to transit.
6. august 2024
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Besvarelse fra KIPFERL
Hello, thx for taking the time to leave a review and I am delighted you like our cakes. Unfortunately we are in the hands of 3rd party transport companies when it comes to delivery and sometimes they let us down. We always try our best though to fix this or make it up to customers when it happens.
Best Wishes
Hubert
Excellent online service and punctual…
Excellent online service and punctual delivery.
The quality of the cakes and other products is excellent as always
24. juli 2024
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Besvarelse fra KIPFERL
Thank you so much Christian, glad you like our cakes.
Best
Hubert
I have ordered Kipferi Austrian…
I have ordered Kipferi Austrian Apple 🍎 cake it's the height of luxury full of flavour and Apples and i can taste cinnamon 😋 as well want a joy it is to take a portion Kipferi Austrian Apple cake in my lunch box it makes my day with that ray of sun shine to sit down and enjoy my Austrian Apple cake well done Kipferi , regards Katherine 😊
18. juni 2024
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Besvarelse fra KIPFERL
Thank you so much Katherine for the great feedback, we are delighted that you like our Apple Cake !
Best
Hubert
The atmosphere at Kipferl is fantastic…
The atmosphere at Kipferl is fantastic and the food to match. It is like being in Austria when you eat here. I also purchase pumpkin seed oil from Kipferl, usually 6 bottles at time. This oil makes a salad taste wonderful and is very, very healthy. This online purchase is so easy and always reliable. It is a brilliant way to have taste of Austria all year round. Thank all at Kipferl
7. juni 2024
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Besvarelse fra KIPFERL
Peter, we are so happy that you like Kipferl, and the pumpkin seed oil from Styria in the south of Austria is definitely one of our most unique products. Thank you for sharing your experience.
Best
Hubert
This place call few cake as austrian…
This place call few cake as austrian but it is fake. They blocked me on Facebook when I told it them. Esterhazy cake is hungarian and not monarch cake. For example the samosa never will be english food.
Absolutely Habsburg policy at their.
0 star
Ok. I give more information about Kipferl. They complained my experience here.
Unacceptable behaviour.
9. maj 2024
Uopfordret anmeldelse
Fantastic quality
20. april 2024
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Besvarelse fra KIPFERL
Thank you Andrei, glad you enjoyed our cakes ! Best regards
Hubert
In Praise of Kipferl …
The staff bent over backwards to rectify some technology issues that I exoerienced when buying a special Birthday Present for a friend.
Friendly, apologetic and super efficient and very quick to offer a gesture of goodwill which was appreciated
16. april 2024
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Besvarelse fra KIPFERL
Thank you so much Sara for the kind words and the 5 stars, we are a small family business but we try everything to make sure customers enjoy our products.
All the best
Hubert
Austria at your fingertips …
First class cakes coupled with a first class service. If you are looking for something to impress your guests look no further.
22. marts 2024
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Thank you so much for the 5 stars and the kind words Mrs Bull, this is exactly what we are aiming for. Best
Hubert
Great service and a delight to have…
Great service and a delight to have Austrian inspired food.
22. marts 2024
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Besvarelse fra KIPFERL
Thank you very much Chris for the 5 stars.
Best
Hubert
Great service and cakes.
5. marts 2024
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Besvarelse fra KIPFERL
Thank you so much for the 5 stars Rosie, glad you enjoyed your cakes from Kipferl.
Liebe Grüsse
Hubert
Yummy cake!
My friend ordered wine and an apple cake. We had a piece of the cake this afternoon and it was delicious! She will keep the wine for later-I think I might be invited to taste a bit as well. H. was really impressed with every aspect of her order.
21. februar 2024
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Besvarelse fra KIPFERL
Thank you so much for sharing your experience, we are looking forward to being at your service again soon.
Best
Hubert
Fresh cakes & named delivery date
I ordered some fresh cakes to arrive today & when DHL didn’t look like they were going to deliver for the birthday treat this evening their member of staff helped sort this out so they came on time. They liaised with me personally. They were really lovely & I am eternally grateful
16. januar 2024
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Besvarelse fra KIPFERL
Georgina, thank you so much for the 5 stars and the kind words, we are always happy to help where we can.
Liebe Grüsse
Hubert
Bang average
Not great quality cake, cramped and rude staff. Not worth the trip at all, many better bakeries nearby and around London.
20. december 2023
Uopfordret anmeldelse
Besvarelse fra KIPFERL
Paul, sorry to hear you did not enjoy our cakes. We make them all fresh on site only using natural ingredients, and the overwhelming majority of our customers seems to like them. Would be great if you could give us another chance.
Best
Hubert
Excellent cakes and good customer…
Excellent cakes and good customer service, DHL let me down by one day but everything arrived in good condition and Kipferl responded instantly to my query. Will use again.
23. december 2023
Uopfordret anmeldelse
Besvarelse fra KIPFERL
Toni, thx a lot for the review, as most small businesses we have to rely on a large courier company for our deliveries, and after trying out pretty much all of them DHL seems to be the "least bad" one. We are always there to help and if something goes wrong with the delivery we will make it up for our customers.
Bis Bald, Beste Grüsse
Hubert
Let Us eat Cake
I order on line for delivery to Manchester and have done for a number of years. I have ordered every cake on the list and each time I am amazed by the quality and taste.
This Christmas I have just received my Esterhazy which is unbelievable and my favourite.
I would recommend anyone to try them as I am sure you won't be disappointed no matter which cake you order.
22. december 2023
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Besvarelse fra KIPFERL
Shaun, thx a lot for the review and the 5 stars, always a pleasure to be able to send you one of our cakes.
Liebe Grüsse
Hubert
Cakes always delicious and packing was…
Cakes always delicious and packing was first class, and on time, as ever
20. december 2023
Uopfordret anmeldelse
Besvarelse fra KIPFERL
Thank you so much for the feedback, we try our best although DHL sometimes lets us down with the delivery, very happy you enjoy our cakes,
Liebe Grüsse
Hubert
Tiroler Christmas Stollen
Just received delivery of a 0.6kg Tiroler Christmas Stollen - Christstollen. Delivery was a day earlier than requested. The stollen is slightly burnt, hard as rock with only the icing sugar and marzipan palatable. A major disappointment. I had a stollen delivered last year from Germany which was perfect, lesson learned.
19. december 2023
Uopfordret anmeldelse
Besvarelse fra KIPFERL
Brian, sorry you did not like our Stollen. Tiroler Stollen is slightly different from the one our German neighbours make, it is dryer and more solid, but obviously should not be burnt. I will get in touch with you to see how we can make this up for you.
Best
Hubert
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