Parfait pour les livraisons et la qualité MAIS NUL pour les promotions proposés car 3 fois sur 4 les codes ne fonctionnent pas. Par exemple le dernier était sur du coton egyptien, mon panier avec de... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The bathrobe I ordered was out of stock but I had time so was happy to wait 5 weeks. But it came within a week. Someone called me to give me some advice that the name on the back of the bathrobe looks... Se mere
Great product and upfront about stock and delivery. They ended up delivering faster than they predicted.
Eftersom jag hade beställt varorna från Storbritannien så blev jag tillfrågad om det var ok att varorna skickades från företagets centra i Portugal eftersom det är krångligt och dyrt att skicka via UK... Se mere
Virksomhedsoplysninger
Om Kingofcotton
Oplysningerne kommer fra forskellige eksterne kilder
King of Cotton was founded in 1994 with a view to supply the UK's finest hotels with high quality linens at wholesale prices.
Over the years we have been asked by guests staying at these top hotels to sell our products directly to them which led us to creating this website in December 2003.
Since then there has been no looking back, the website is used by many hoteliers and private customers alike and loved for its unbeatable wholesale prices and superior Hotel Quality products.
We pride ourselves in having the highest industry standards certificate ISO 9001 for our continuous efforts to improve on Customer Services and Company Efficiency.
If you would like to view or purchase our products in person, we have retail outlets in:
King of Cotton Banstead Shop 48 High Street, Banstead, Surrey, SM7 2LX. Tel: 020 8394 1112 Shop Open Monday to Saturday, 10am to 5pm.
King of Cotton Richmond Shop 377 Upper Richmond Road West, East Sheen, SW14 7NX. Tel: 020 8588 9696 Shop Open Monday to Saturday, 10am to 5pm.
King of Cotton Byfleet Outlet (Head Office & Distribution Centre), Unit 1, Canada Road, Byfleet, Surrey, KT14 7JX. Tel: 020 8332 7999 Shop open to the public Monday to Saturday 10am till 5pm (Head Office & Distribution Centre open Monday to Friday 9: 30am till 5pm).
Kontaktoplysninger
4,5
Fremragende
15 t anmeldelser
Har besvaret 41 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent quality as usual.
We have been using King of Cotton for an estimated 25 years and wouldn’t use any other bedding. High quality products.
28. april 2024
Delighted with my very stylish bedcover…
Delighted with my very stylish bedcover at a very reasonable price. Not fringed as shown in photos, but I am happy with that.
27. april 2024
Brilliant quality and easy to order.
27. april 2024
Still waiting for my order that is 6…
Still waiting for my order that is 6 weeks delayed
26. april 2024
Besvarelse fra Kingofcotton
Hello,
Thank you for taking the time to write a review.
We are sincerely sorry for the inconvenience this has caused.
A member of our customer services team has contacted you via email regarding this.
Kind regards,
King of Cotton
Brilliant customer service
There was a slight hiccup with my order, which I don't think was of your making, and I have to say, the way out was dealt with was beyond expectations. There are many other companies that could take a leaf out of you customer-relations book.
26. april 2024
I have purchased a number of items from…
I have purchased a number of items from Kings of Cotton inc mattresses, bedding, towels etc etc ...amazing quality, fast postage and especially I am impressed with customer service! Thank you very much!
25. april 2024
Bit of a breakdown in communications…
Bit of a breakdown in communications when item out of stock but sorted it out so just a bit slower service than normal
24. april 2024
Besvarelse fra Kingofcotton
Hello,
Thank you for taking the time to write a review.
We are sincerely sorry for the delay with your order and we are currently looking into this with our team.
We are always looking for ways to improve our services and we appreciate your feedback.
Thank you,
King of Cotton
Came on time
Came on time, no problem with delivery, was very rough, not as white as I’d expected, a bit yellow, a little bit underwhelmed. I should have paid more to get the one I really wanted.
23. april 2024
Besvarelse fra Kingofcotton
Hello,
Thank you for taking the time to write a review.
We are sincerely sorry that the bathrobe you have received is not as expected.
A member of our customer services team have contacted you via email regarding how we can solve this.
Kind regards,
King of Cotton
My husband loved his bathrobe and the…
My husband loved his bathrobe and the bed runner looks great too. Highly recommended. Thank you!
21. april 2024
Excellent service and high quality…
Excellent service and high quality products which are good value for money
23. april 2024
Good Customer Service
I had a query and telephoned. I spoke to Morgan who was incredibly helpful and I was able to order what I needed. It is so good to be able to talk to someone direct rather than have to go on a website.
22. april 2024
Good quality dressing gown.
Delivery was quick, well packaged. Dressing gown was a good fit and good quality towelling, overall a great experience with kingofcotton.
23. april 2024
Mycket nöjd med varorna, trots ändrad transport.
Eftersom jag hade beställt varorna från Storbritannien så blev jag tillfrågad om det var ok att varorna skickades från företagets centra i Portugal eftersom det är krångligt och dyrt att skicka via UK pga brexit mm. Mycket tillmötesgående dam i Portugal som skickade mig mina beställda varor med uppgradering. Jag fick fortlöpande info var varorna befanns sig i leveranskedjan. Mycket hög kvalitet på varorna.
21. april 2024
Take a look at the garments I sent back…
Take a look at the garments I sent back I did task for the size I was sent.
19. april 2024
Besvarelse fra Kingofcotton
Hello,
Thank you for taking the time to write a review.
We are sincerely sorry that the sizes of the bathrobes were not as expected; and our quality control team is currently looking into your order to ensure the items are up to our usual standard.
All our bathrobes are made 5% larger to allow room for shrinkage.
Again, we are sorry for the inconvenience this has caused.
Kind regards,
King of Cotton
Excellents produits
Excellents produits. Je ne m’en lasse pas depuis des années. Je recommande vivement!
26. april 2024
Uopfordret anmeldelse
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