Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

This company also goes by the name of Kynex and Clear Business - they all sign up customers on mobile / broadband services - preying on small businesses who do not have the same cooling off period as... Se mere

Bedømt til 1 ud af 5 stjerner

A true scam company, when you leave after your contract is up, they “ loose “ your company phone number hoping you go back cap in hand to retrieve it and sign a new contract .A new supplier can’t get... Se mere

Bedømt til 5 ud af 5 stjerner

For many years of dealing with Kinex, we've had good service and always polite and friendly help, if needed, from a real person on the telephone. This is such a pleasant change from listening to robo... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Received a call from Mike re services supplied to our company and was there anything they could do to assist us further. He was bright, cheery and very pleasant to chat to having read previous notes o... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Energiforsyningsselskab
  2. Virksomhedsforsikringsselskab
  3. Teleudbyder
  4. Vandforsyningsselskab

Oplysningerne kommer fra forskellige eksterne kilder

kinex specialises in looking after small businesses across the UK. We provide essential services they can rely on and we do it in an honest, simple and effective way. We provide outstanding value for money on business line rental and calls, broadband, mobile, energy and water services. And it’s all supported by our dedicated UK-based customer service specialists. That’s why switching to kinex is the essential choice for any small business.


Kontaktoplysninger

3,0

Middel

TrustScore 3 ud af 5

5 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,0

Alle anmeldelser

(4.660)

8 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Business telephone

Really helpful friendly and quick service.
Lee was great.

20. september 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi Emma,

Thanks for the 5* review.

Its great to see that you have had a positive experience with Kinex.

Chloe - Digital Team

Bedømt til 5 ud af 5 stjerner

The company sorted my poor mobile…

The company sorted my poor mobile service from EE, now on o2 with new iphone 12 now all good.

Thanks

20. august 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi Tony,

Its good to see that Kinex has managed to sort the issue of the poor mobile service.

Chloe - Digital Team

Bedømt til 5 ud af 5 stjerner

Chloe Taylor…outstanding

Chloe Taylor….what an experience I had dealing with this lady…..helpful, kind from start to finish….we had a problem with our internet and phone line and she sorted the problem within a hr of me emailing her….outstanding 👏🏻👏🏻….would honestly say best decision staying with this company

20. september 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi Joanna,

I am so pleased to hear that Chloe was helpful and kind when helping you with the internet and phone line issue.

Chloe - Digital Team

Bedømt til 5 ud af 5 stjerner

Chloe great support

Chloe was very informative and supportive

20. september 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi Richard,

I am so pleased that you found Chloe to be very informative and supportive.

Chloe - Digital Team

Bedømt til 5 ud af 5 stjerner

KINEX - CARL

Carl explained things very quickly on the phone as to not hold me up. He was very polite and well mannered on the phone,

20. september 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi Diane,

Thanks for the 5* review.

Its great to see that Carl explained everything quickly and was very polite and well mannnered when speaking with you.

Chloe - Digital Team

Bedømt til 5 ud af 5 stjerner

Olivia Kelly provided me with the best…

Olivia Kelly provided me with the best customer service I have ever received from any business ever. Her understanding of my business needs prove what an asset she is to Clear Business. Everything was covered clearly in a friendly manner. She saved me money on my water and took time to explain all the intricate details of the water supply to get me the best discount available. 5 stars for sure and I hope to have the pleasure of doing business with Miss Kelly again!

19. september 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi Fida,

Thanks for your 5* review.

Its great to see that Olivia provided excellent customer service and helped save your business money on the water supply.

Chloe - Digital Team

Bedømt til 1 ud af 5 stjerner

You ask to be removed from their system…

You ask to be removed from their system and they just hang up. GDPR they dont get it.

19. september 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi Stuart,

Thank you for taking the time to leave a review for us. We are always looking for ways to improve our services so I'm grateful for your feedback.

I am sorry to hear of the issues experienced with Kinex. Please let us look into this for you. We do understand the importance of GDPR.

I have tried to locate your account with your name but was unable to do so. I have requested more information from you. If you could reply with the account information, I will be happy to investigate this matter further for you.

Chloe - Digital Team

Bedømt til 5 ud af 5 stjerner

Change over telephone service

Stephen Hesleden assisted me to change over my home telephone & my mobile to Kinex. This was done in less than 45mins on the phone. All forms sign & transferrs will take about 3 weeks for the home phone.
& 10 days for my mobile..
I'm making a saving on both. Excellent service from Stephen & from Kinex... 100% reliable...& trust worthy.

18. september 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi Peter,

Its amazing to see that Stephen has helped make saving on your telecoms and mobile services and provided excellent service along the way.

Chloe - Digital Team

Bedømt til 5 ud af 5 stjerner

Good customer service

Thats easy with nice lady vasilliki

18. september 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi Rea,

Thanks for your 5* review.

Its great to see that you have had a positive experience with Kinex.

Chloe - Digital Team

Bedømt til 1 ud af 5 stjerner

Avoid at all costs worst i ever come a…

Avoid at all costs worst i ever come a cross
worst experience I've ever had with a company they will lie and deceive you to get you into a contract and then make your life hell. I’ve only been with them for for 2 months and already tried charging me over £800 for water bill i run a small garage and all i have is 1 toilet and 1 sink we only use the water to wash our hands and flush the toilet thats it and they trying charge me £800 for 2 months even after giving them water reading they obviously dont know what they doing costumer service terrible they keep saying they will call me back but never do lie after lie. i'm currently trying to switch to another supplier and from reading online reviews i know they will make me go to hell and back before i can switch. I spoke to one my business advisor who’s currently helping me with this situation and I rather pay him the money to get me out of this contract then pay this scam company.

16. september 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi,

Thank you for taking the time to leave a review for us. We are always looking for ways to improve our services so I'm grateful for your feedback.

I am sorry to hear of the billing issues experienced with Kinex. Please let us look into this for you.

I have passed your review onto the team dealing with your account and someone should be in touch soon to discuss further.

Chloe - Digital Team

Bedømt til 5 ud af 5 stjerner

Rude

Rude
Very helpful

15. september 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi Graeme,

Its good to see that you found Kinex to be very helpful.

Chloe - Digital Team

Bedømt til 5 ud af 5 stjerner

Rudi

Rudi
Really friendly individual
Very informative and useful conversation was had about the upcoming changes in fibre connections and I was interested to learn about utility discounts if items such as insurance was taken out via Kinex.

14. september 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi Maggie,

Thanks for your 5* review.

I am thrilled to see that you found Rudi to be really friendly and informative.

Chloe - Digital Team

Bedømt til 5 ud af 5 stjerner

Anthony rang out the blue saying Kinex…

Anthony rang out the blue saying Kinex wanted to upgrade the broadband service I already had with them, and reduce what they charge me! He was very patient as we went through the process and I'm now looking forward to a better service at a cheaper cost!

14. september 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi Philip,

I am so pleased to hear that Anthony was able to upgrade the services already provided and also save your business money in the process.

Chloe - Digital Team

Bedømt til 5 ud af 5 stjerner

Got through quick

Got through quick, which is always a bonus. I spoke to Louis Douglas who was professional, polite, explained water usage etc, gave me great deals. Best costumer service I’ve had in a while! Thank you again.

14. september 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi Kim,

Thanks for your 5* review.

Its great to see that Louis was professional, polite and provided you with a great deal.

Chloe - Digital Team

Bedømt til 5 ud af 5 stjerner

Spoke with Chloe today

Spoke with Chloe today, great help with setting up my account for water rates, phone and broadband. fantastic service.

14. september 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi Carly,

Its great to see that you received fantastic service from Chloe when setting up your account.

Chloe - Digital Team

Bedømt til 5 ud af 5 stjerner

Rudi

Rudi, was very helpful and answered my questions.

13. september 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi Tina,

Its great to see that you found Rudi to be very helpful and they managed to answer all of your questions.

Chloe - Digital Team

Bedømt til 5 ud af 5 stjerner

Good service

The assistant on the phone was very helpful, asking many questions about our business, how we run the business and different ways he could help us.

12. september 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi Stephen,

Thanks for your 5* review.

Its good to see that the advisor you spoke with was very helpful and discussed the ways in which we could help.

Chloe - Digital Team

Bedømt til 5 ud af 5 stjerner

Shaun + Stephen are great …

Shaun helped me get cheaper rates on my card machine for my business was very patient as a lot of times that he or Stephen called I was very busy and it was no trouble for them to call me back at another time. Can only leave 1 review but also want to give Stephen a shout out for saving me money on my phone line and water bill :) thanks guys, it’s appreciated.

12. september 2023
Uopfordret anmeldelse
kinex-logo

Besvarelse fra kinex

Hi Katrina,

Its great to hear that both Shaun and Stephen were both really helpful and saved you money on the telecoms and water services.

Chloe - Digital Team

Er dette din virksomhed?

Tilegn dig din profil på Trustpilot og få gratis adgang til vores værktøjer, så du kan komme i kontakt med dine kunder.

Få en gratis konto

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere