C’est toujours un plaisir! Maintenant qu’il y a une boutique en physique sur Paris c’est une nouvelle expérience! Le personnel est hyper sympa, à l’écoute et au top! Je recommande les yeux fermés! Et... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
When placing my order Kimai confirmed delivery in time for Christmas. Despite several conversations with Sidney and her staff and their assurances delivery would be achieved it was not. They had my... Se mere
Super je recommande ! J’ai commandé le bracelet amie rainbow envoi rapide ! Le service client juste top, ils sont vraiment à l’écoute et prenne en considération les retours ! La qualité du packagi... Se mere
After a first video call, I ended up ordering my engagement ring from Kimai and was very happy with the whole experience. The team was responsive, helpful, and kind throughout the process — f... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Lab-Grown Diamonds & 18k Recycled Gold Fine Jewelry Brand.
Kontaktoplysninger
24 chiltern street, W1U7QE, London, Storbritannien
- 07897789225
- info@kimai.com
- kimai.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
C’est toujours un plaisir
C’est toujours un plaisir! Maintenant qu’il y a une boutique en physique sur Paris c’est une nouvelle expérience! Le personnel est hyper sympa, à l’écoute et au top! Je recommande les yeux fermés! Et les bijoux sont à tomber!!!!
Absolutely breathtaking
Okay so let me just say that as a woman who always sticks to good old fashioned diamonds, I wasn't sure a lab grown diamond would look or feel quite the same to me, I was worried when ordering a special made engagement ring because you can only get an idea of what its gonna look like, it came out AMAZING!! If you have any hesitations about buying from this company, put them to rest, the quality and craftsmanship put into their jewelry is first class all the way. Id also like to compliment the customer care and assistance along the way. They are with you through the entire process if you need them. I would give them more than 5 stars if could. Stunning amazing and beautiful is all I have to say!
When placing my order Kimai confirmed…
When placing my order Kimai confirmed delivery in time for Christmas. Despite several conversations with Sidney and her staff and their assurances delivery would be achieved it was not.
They had my money what did they care!
Ross
Beautiful jewellery and great customer service!
I wanted to make some alterations to my item and customise it and the customer service team were super helpful and made the whole process so easy. Beautiful jewellery and so happy with my purchase!
Beautiful Designs, Responsible Brand
Kimai offers gorgeous fine jewelry that I feel good wearing. Their pieces are unique, high-quality, and ethically made. Shopping was easy, and the customer service was fantastic. I’ll definitely be returning for more!
Stunning and Ethical Jewelry
I absolutely love my new ring from Kimai! The lab-grown diamond is brilliant, and knowing it’s crafted from 18k recycled gold makes it even more special. The design is elegant and timeless. Highly recommend!
Prompt customer service was phenomenal…
Prompt customer service was phenomenal and gave such a personal touch. We appreciated it so much.
Stunning Ethical Jewelry
I purchased a lab-grown diamond ring from Kimai, and it’s absolutely gorgeous! The quality and craftsmanship are exceptional, and I love that it’s sustainable.
I gioielli Kimai sono davvero unici
I gioielli Kimai sono davvero unici! Ogni
pezzo che ho acquistato mi ha completamente soddisfatta vi invito
a guardare le loro creazioni sul sito
gioielli con un design finissimo
Beautifully made jewellery
Beautifully made jewellery. Totally unique in style. Simple but classy.
Super je recommande
Super je recommande !
J’ai commandé le bracelet amie rainbow envoi rapide ! Le service client juste top, ils sont vraiment à l’écoute et prenne en considération les retours ! La qualité du packaging juste magnifique dans une belle boîte avec la petite pochette 😍 je repasserais commande avec plaisir 🤗
Elegant & Thoughtful Designs
Kimai offers beautiful, timeless pieces. Their 18k recycled gold jewelry feels luxurious, and the customer service made the buying experience seamless and enjoyable.
Amazing customer service the ring was…
Amazing customer service the ring was absolutely superb and it made my wife’s 30th birthday
Great experience!!
Ugne in the London store was super helpful when initially choosing an engagement ring. This kindness and helpfulness extended into post proposal ring resizing and early wedding band discussions. Couldn't recommend more!
The customer service team (both online…
The customer service team (both online and in the London shop) were very helpful to me in choosing the right dates for delivery. The item I bought (ivy necklace) is lovely and made a wonderful gift. The only slight issue I had - the website doesn’t enable you to choose things like day of delivery, but the returns cut off date is ‘within two weeks of taking delivery’. This made it a little stressful when trying to order a surprise present for a birthday, because you couldn’t buy too early lest you lose the ability to return, but equally you then ran the risk of ordering too late and not having the item. This then required various emails exchanged with the (lovely) customer service team who ensured things were well sorted, but it delayed me buying the item and did cause a little stress
Très heureuse de ma commande et du…
Très heureuse de ma commande et du professionnalisme de l’équipe Kimai. J’étais retissante quand à l’achat par internet, de plus que j’habitue en France. J’ai pu longuement échanger avec l’équipe par mail, avant de sauter le pas pour mon achat. Et le bijoux et encore plus beau en vrai qu’en photo. J’ai commandé le jeudi soir à 17h, et le lendemain à 11h j’étais livré alors que j’habite en France. Je recommande quand à l’envoie 100% sécurisé de la marchandise.
Hâte de pouvoir acquérir un nouveau bijoux de chez vous
Amazing customer service
Amazing customer service! I ordered a diamond bracelet last minute and realized the delivery date was too late. I contacted Kimai, and they immediately helped expedite shipping—getting it out the same day. The bracelet is beautiful, and their responsiveness made all the difference.
Great service as usual and the ring…
Great service as usual and the ring came out exactly as we imagined it.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








