I ordered a necklace from Kilkenny Silver (Order #14694, placed April 1, 2026) the *Intricate Celtic Trinity Pendant with Large Emerald Cubic Zirconia - Yellow Gold* for €54 plus €12 shipping, tot... Se mere
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Se, hvad kunderne siger
I thought initially that the postage was a little high. But it was so worth it! The express delivery meant that I received the gift I had ordered 2 days later & unexpectedly, on a Saturday! It was als... Se mere
Virksomheden har svaret
Amazing. Kilkenny Silver range is so pretty and beautiful. I think they recently had a branding / packaging change and the packaging is so pretty, pink and feminine and gorgeous so that’s what pro... Se mere
Packaged beautifully. My chain came in the normal Kilkenny Silver box, wrapped in matching tissue paper, and in a Kilkenny Silver bag inside the box. This made the package much bigger than expected b... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are a family owned jewellery company based in the south east of Ireland in Co. Kilkenny. We stock traditional Irish Celtic sterling silver jewellery and also specialise in contemporary classic sterling silver jewellery. We have sell wholesale and retail and stock outlets in every county in Ireland. Check out our website for more information.
Kontaktoplysninger
Astra Trading Jewellery Ltd, Cappagh, R95PP80, Inistioge, Irland
- kilkennysilver@gmail.com
- kilkennysilver.com
4,3
Fremragende
181 anmeldelser
Har besvaret 28 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Order never recieved / no contact from Kilkenny Silver
I ordered a necklace from Kilkenny Silver (Order #14694, placed April 1, 2026) the *Intricate Celtic Trinity Pendant with Large Emerald Cubic Zirconia - Yellow Gold* for €54 plus €12 shipping, totaling €66.
It’s now April 24th and I still haven’t received my order. What’s more frustrating is the complete lack of communication. I’ve emailed and messaged them multiple times and have not received a single reply.
Very disappointing experience. Avoid, avoid, avoid.
24. april 2026
Uopfordret anmeldelse
Never received my order and no contact from Kilkenny Silver
I ordered a bracelet from Kilkenny Silver on the 23rd February 2026 and still haven't received it almost 4 weeks later. I have emailed and messaged them a number of times to find out if they can investigate what has happened and have never had a reply. I won't be using them again.
16. marts 2026
Uopfordret anmeldelse
Absoutely delighted with product…
Absoutely delighted with product packaging and prompt delivery
3. marts 2026
Uopfordret anmeldelse
Highly recommend
My daughter has recently got her ears pierced, and was delighted to pick and receive her new earrings. Great choice and speedy delivery.
22. december 2025
Never received my item.
3. december 2025
My chain broke and I emailed to report…
My chain broke and I emailed to report it and I haven't heard a word back.very poor customer service and I.m not a bit happy 😢
8. december 2025
Nice product and well packaged and…
Nice product and well packaged and reasonably priced
29. december 2025
Hi I received an order before Christmas…
Hi I received an order before Christmas and when I opened it for Christmas presents there was an pair of earrings missing. I sent an email that day no response and have sent 2 follow up emails and still no response. Very disappointed ☹️
19. december 2025
Uopfordret anmeldelse
Really fast delivery and get products
Treated myself in the sales and the 2 bracelets are absolutely gorgeous and had really fast delivery
19. december 2025
Order has not arrived
Ordered a pair of earrings for Christmas it is now the 5th of January and still no earrings and no response from the company to enquiry and no refund be careful ordering from this company
11. december 2025
Besvarelse fra Kilkenny Silver
Hi Margaret,
I hope you are well. We have not received any correspondence from you redarding this issue. We sent your order on the 11th December but the tracking only updates until it left Ireland. I have sent you the tracking history via email.
I received the wrong bracelet
I received the wrong bracelet. It was for a Christmas present so I am very disappointed
15. december 2025
Celtic Brooch
Quick and easy from ordering to delivery and it was beautifully packaged and presented and I absolutely love it !! And I will be buying the Connemara Marble one next !
22. december 2025
The earrings are beautiful and were…
The earrings are beautiful and were great Christmas presents. Thank you for the cute bonus travel umbrella. Very unexpected nice surprise !
3. december 2025
I haven’t received the product yet do I…
I haven’t received the product yet do I can’t review it!
23. december 2025
Received the gift within days of order…
Received the gift within days of order which was brilliant. The quality of the bangle is fabulous
11. december 2025
Fabulous jewellery
Ordered 3 bracelets and they arrived 3 days later and very well packaged
Great service
I will definitely purchase from this company again
20. december 2025
I love the bracelets I purchased for my…
I love the bracelets I purchased for my daughters!
12. december 2025
Because of its high quality and…
Because of its high quality and standard this will make a lovely gift at Christmas I was very impressed
9. december 2025
So prompt with Delivery...
So prompt with Delivery.... And very impressed with packaging and beautiful gift bags.... My Granddaughter will be thrilled... Thank you so much..
19. december 2025
Besvarelse fra Kilkenny Silver
Thank you for your kind words. I hope your granddaugher loves it.
Great quality for my daughter
Great quality for my daughter! The shipping was fast and was packaged very cute upon arrival.
16. december 2025
Besvarelse fra Kilkenny Silver
I'm delighted you received it quickly and thank you for your positive feedback.
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