KILI AFRICA EXPEDITIONS Anmeldelser 

I participated in a Kilimanjaro expedition and safari organized through KAE – Kili Africa Expedition Ltd, represented by Seif Ally Juma, from October 2 to 14, 2026.

I booked this trip expecting a professionally organized expedition, with essential services, permits, accommodation and equipment arranged in advance. Unfortunately, the reality was very different.

During the trip, we encountered multiple problems that should have been resolved before the group arrived in Tanzania.

One of the most serious incidents occurred at Kilimanjaro, where we discovered that park fees had reportedly been paid for only 10 of the 20 participants. The situation resulted in an additional payment of USD 8,547 and a delay of around four hours.

The equipment was another major concern. We had expected sleeping bags suitable for temperatures down to approximately -15°C, but the bags provided were rated for around -5°C. Some tents also leaked when it rained. For a high-altitude expedition, appropriate equipment and reliable shelter are essential.

The problems continued during the safari. Park entry fees and vehicle-related arrangements were not properly settled when needed, causing further delays. In Mto wa Mbu, accommodation arrangements and kitchen hygiene raised serious concerns, and alternative accommodation and meals had to be organized. The planned Ngorongoro visit also encountered reservation and payment problems.

What made the experience particularly frustrating was the repeated reassurance that everything would be taken care of. Despite these assurances, additional problems kept emerging.

The consequences went beyond inconvenience. They created unnecessary stress, disrupted the itinerary, raised concerns about safety and resulted in unexpected expenses for the group and its organizers.

I am sharing my personal experience so that future travelers can make an informed decision. Before booking with this operator, I would strongly advise requesting written confirmation of all park fees, permits, accommodation, transport arrangements and equipment specifications, and independently verifying the most important bookings.

A trip to Kilimanjaro should be challenging because of the mountain itself, not because essential arrangements have not been properly handled.

While the mountain guides were amazing, the agency owner, Seif Juma, was a total disaster. He only paid for climbing permits for half of our group, leaving us stuck waiting at the gate for 5 hours until our Romania tour leader paid out using his own funds so we do not lose this mountain experience. The safari was the same story:nothing was booked or paid for in Tarangire or Ngorongoro. He took us to a filthy hotel that wasn’t even paid for, leaving 20 of us wandering at 7 PM looking for rooms to sleep in. The tents we rented also leaked in the rain. Do not trust Kili Africa Tours

DANGER!!! Serious contractual failures - Our company had to pay twice for essential services.

I am writing this review as the representative of TERRAMONT ADVENTURE SRL, a Romanian tour operator that contracted KAE – Kili Africa Expedition Ltd, represented by Mr. Seif Ally Juma, for a Kilimanjaro expedition and safari between October 2–14, 2026.

Our group consisted of 20 people on Kilimanjaro and 16 people on safari. We paid the agency in full before the trip.

Unfortunately, we experienced repeated failures to provide services that had already been paid for.

Some of the most serious incidents:

- Kilimanjaro: Park fees had been paid for only 10 of our 20 participants. We had to pay an additional USD 8,547 ourselves, causing a four-hour delay.
- Equipment: We received sleeping bags rated for approximately -5°C instead of the agreed -15°C. Some tents leaked during rainfall.
- Tarangire: Park entry fees were unpaid when we arrived, causing further delays.
- Safari logistics: Unpaid vehicle and fuel arrangements caused additional delays.
- Accommodation: Our accommodation in Mto wa Mbu had not been paid for, and we found unacceptable kitchen hygiene conditions. We had to arrange alternative accommodation and meals at an additional cost of USD 1,380.
- Ngorongoro: The promised reservation had not been arranged. We had to organize and pay for the visit ourselves, spending approximately another USD 2,200.
- Vehicle registration: We incurred an additional expense of TZS 600,000.

In total, our company incurred additional expenses of approximately USD 12,127 plus TZS 600,000 for services already included in our agreement.

Throughout the trip, Mr. Seif Juma repeatedly assured us that payments, reservations, and equipment issues would be resolved. Unfortunately, we continued encountering new problems.

The situation caused financial losses, significant stress, safety concerns, and lost time for our participants.

We have contracts, invoices, payment confirmations, receipts, WhatsApp conversations, and photographs documenting our experience.

I strongly advise international tour operators and travelers considering this company to exercise extreme caution, independently verify all reservations and park payments, and avoid relying solely on verbal assurances.

We are pursuing formal channels to recover our financial losses and request an investigation by the relevant Tanzanian authorities.

I am sharing this experience so that other travelers and companies can make informed decisions and avoid facing similar problems.

I have just returned from Tanzania, where I fulfilled a lifelong dream of reaching Uhuru Peak on Mount Kilimanjaro. Unfortunately, what should have been an unforgettable adventure was overshadowed by a series of serious and deeply disappointing incidents involving the local agency Kili Africa Tours, operated by Seif.

I want to share our experience to warn other travelers and tour operators and help prevent anyone else from going through the same situation.

First, I want to make one thing clear: our mountain guides and porters were wonderful, professional, and well-trained. We felt safe and well cared for by them throughout the climb. The problems described below concern the agency's management, financial handling, and failure to deliver the services that had been promised and paid for.

1. Unpaid Kilimanjaro permits and a delayed climb

On the day we were supposed to begin our actual ascent of Kilimanjaro, we discovered that Seif had paid for permits for only half of our group — just 10 out of 20 people.

As a result, we were left waiting at the park entrance from around noon until after 5 p.m. After asking numerous questions and trying to understand what was happening, we eventually discovered that the necessary payments had not been made in full. In the end, our Romanian tour leader had to cover the missing costs using the his company's own funds so that we could finally begin our climb.

2. Inadequate camping equipment and failure to refund money

The tents we had rented were supposed to be suitable for temperatures as low as -15°C. However, the tents provided were rated for only around -5°C, which was not what had been agreed upon. Furthermore, during rainy conditions, water leaked into some of the tents.

Seif promised to refund the money within one week, but the promised refund was never made.

3. Unpaid Tarangire National Park reservation

On the day we were scheduled to leave for our safari in Tarangire National Park, we discovered that the reservation had not been paid for. We spoke to the park rangers, who contacted Seif directly. Only after being put under pressure he made the payment. Even then, one of the vehicles had not been properly registered so, once again, our Romanian tour leader had to pay the outstanding cost for that vehicle.

4. Unpaid accommodation and strange conditions

That evening, after our Tarangire safari, we discovered that the accommodation we had been promised was supposed to be inside the reserve, but the place we were taken to was not. To make matters worse, the accommodation had not even been paid for. The property we ended up seeing was in an appalling state, with hygiene standards far below anything acceptable.

At around 7 p.m., our group of 20 people was left wandering around a very sketchy town, desperately trying to find alternative accommodation for everyone. We eventually managed to resolve the situation, and our romanian leader found another place to accommodate us.

5. No reservation for the Ngorongoro safari

As if the previous incidents were not enough, the safari in the Ngorongoro Conservation Area, scheduled for the following day, had not been booked either. We had to contact another agency late that evening and ask for urgent assistance in arranging the reservation.

The following day, we had to withdraw cash from an ATM and then go to a bank to deposit the money so that the payment could be completed. We had to rely on drivers to help us navigate this process and get everything sorted out. Given the circumstances, we were in a vulnerable position and had to trust that the arrangements would be honored.

Once again, we were forced to deal with a crisis that should never have happened in the first place.

6. Airport transfer

Even our airport transfer on the final day was ultimately handled by the Romanian agency, despite the fact that we had paid the local agency to organize and provide these services.

I strongly advise travelers and tour operators to exercise extreme caution before working with Kili Africa Tours, operated by Seif.

We were fortunate to have a Romanian team leader who stepped in repeatedly to protect the group and make sure we could continue our journey. Without that support, the consequences could have been much worse.

I booked to go in my life expedition with a guide from my country who worked with Kily Africa. All well until the day we need to climbe. Not able to enter the park because our entrance permits were not paid. Our Own guide did his best and we paid at that moment but we delayed our hike with 4 hours... We enter on a night in the forest.
Last day happened the same when we were at the gate of Ngorongoro and 22 of us we could not enter because our entrance was not paid. Shocked... Mister Seif didn't give us any explanation. So disappointed, we won't go back and we missed to go to safari... Shame because the whole team, porters, guides from Tanzania were truly amazing, very friendly, helpful and we couldn't not do the summit without them. Big thanks to the whole team but run away from KILI Africa if you don't want same experience.

My solo trek up Mount Kilimanjaro with Kili Africa Tours was truly a once-in-a-lifetime adventure. From the first inquiry to the summit and back, everything was handled with professionalism, care, and incredible attention to detail.

As a solo traveler, I was initially a bit nervous, but the team made me feel completely supported every step of the way. The guides were highly experienced, friendly, and constantly attentive to my safety and comfort. They motivated me during the tougher sections and celebrated every milestone with genuine enthusiasm.

The food was fresh and delicious, the camping setup was well organized, and the porters were hardworking and kind. I was especially impressed by how the crew prioritized my health and acclimatization throughout the climb.

Reaching Uhuru Peak at sunrise was emotional and unforgettable. Standing on the Roof of Africa as a solo climber was empowering beyond words, and I owe that success to the amazing support from Kili Africa Tours.

If you're considering climbing Kilimanjaro solo, I highly recommend Kili Africa Tours. They deliver a safe, well-organized, and truly 5-star experience with high-quality service. I couldn’t have asked for a better team!

I recently completed the 6-day Machame Route trek with Kili Africa Expeditions, and I couldn’t have asked for a better experience. From start to finish, the organisation, professionalism, and care provided by the entire team were absolutely exceptional.
The Machame Route itself is breathtaking, offering diverse scenery every day from lush rainforest to dramatic alpine landscapes and finally the iconic summit glaciers. But what truly made this journey unforgettable was the amazing crew at Kili Africa Expeditions.
Our guides were outstanding, highly experienced, attentive, and always encouraging. They monitored our health closely, set the perfect pace, and kept our spirits high throughout the trek. Their confidence and expertise made us feel safe and well-supported, especially during the challenging summit night.
The porters and camp staff were equally impressive. They worked tirelessly behind the scenes, always greeting us with smiles, warm meals, and comfortable campsites. The food was delicious and energising, far beyond what I expected at high altitude.
I highly recommend Kili Africa Expeditions to anyone considering climbing Mount Kilimanjaro. They truly go above and beyond, and you’ll be in the best hands every step of the way.

Climbing Mount Kilimanjaro via the Lemosho Route with Kili Africa Tours was nothing short of extraordinary. From the moment we arrived to the day we reached Uhuru Peak, everything was flawlessly organized, professionally handled, and deeply inspiring.
What truly set this trip apart, though, was the team at Kili Africa Tours. Our guides were incredibly knowledgeable, encouraging, and truly cared about our safety and success. They kept our spirits high every day and were constantly monitoring our health. The porters and cook were equally amazing carrying heavy loads with a smile and preparing delicious meals at high altitude.
The entire experience felt personal, thoughtful, and professional. They made us feel like family, not just clients.
Standing on the Roof of Africa at sunrise is something I’ll never forget and I wouldn’t have made it without the exceptional team at Kili Africa Tours. If you’re thinking about climbing Kilimanjaro, go with Kili Africa Tours and take the Lemosho Route.