Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Kilamarts, where tradition meets contemporary fashion. What started as a small, local shop fueled by a passion for unique, handcrafted clothing has blossomed into a brand with aspirations to touch hearts worldwide. At Kilamarts, we believe in the beauty of detail. Each piece of our embroidered clothing is crafted with care, reflecting a blend of cultural heritage and modern design. Our journey began in a cozy corner of our community, where we earned the trust and love of our customers through dedication to quality and creativity. Now, with dreams of reaching global horizons, we’re committed to bringing our meticulously embroidered apparel to fashion enthusiasts around the world. Whether you’re looking for a statement piece or a thoughtful gift, our collection is designed to inspire and connect. Thank you for being part of our story. Together, let’s weave a global tapestry of style and tradition.
Kontaktoplysninger
07310, Jersey, USA
- (+1) 516 558 4058
- support@kilamarts.com
- kilamarts.com
3,2
Middel
10 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Andre kiggede også på
3,2
Arrived quicker than I thought it…
Arrived quicker than I thought it would. Very soft and nice looking.
2. september 2026
My favorite thing is to be on time
My favorite thing is to be on time, good quality and the exact thing I ordered...kudos
1. september 2026
Ship all you're order to you
26. august 2026
Besvarelse fra Kilamarts
Dear Melvin,
We’re sorry to hear about your experience and understand how frustrating it must be if you believe that part of your order is missing.
Our support team has carefully reviewed your order and confirmed that the item purchased was **one shower curtain, size 59.1 × 70.9 inches**. Based on our records, you received the correct item as ordered.
Could there have been a misunderstanding regarding the items included in your order?
Please kindly check your inbox for our previous email. If you believe there is still an issue with your order, please reply to us and let us know, and we’ll be happy to review the details and assist you further.
We look forward to hearing from you and resolving this matter.
Sincerely,
Customer Service Team
POOR QUALITY
It took too long for the rug to arrive, and once I received it, I immediately DID NOT like it. The rug is cheaply made and thin...it does NOT look like the visual in the product description
19. august 2026
Besvarelse fra Kilamarts
Dear Erica,
We’re truly sorry to hear about the issue with your order.
We’d like to clarify that our rugs are made with a plush velour surface, a foam cushion middle layer, and a non-slip epoxy backing, which are consistent with the materials described in our product listing.
To help us investigate the issue and find the best solution as quickly as possible, could you please send us a private message with photos of the item? Please use the following subject line:
**“Urgent – Trustpilot – [Your Order Number]”**
This will help us identify and prioritize your case.
Once we receive your message and photos, our team will carefully review the details and get back to you as soon as possible with an appropriate resolution.
Thank you for bringing this matter to our attention. We truly appreciate your patience and the opportunity to make things right.
We look forward to hearing from you soon.
Kind regards,
Customer Service Team
Very Poor Quality
The quality of the hats I ordered were very very poor, not worth the price
.
19. august 2026
Besvarelse fra Kilamarts
Dear Frank,
Thank you for sharing your feedback.
We’re sorry to hear that you feel the product did not provide the value you expected. We understand that everyone may have different expectations regarding value, and while we’re disappointed that the item did not fully meet yours, we truly respect your feedback.
Our support team has already reached out to you by email to better understand your concerns and find the best possible solution. Please kindly check your inbox, including your spam or junk folder, in case our email was filtered there.
We would greatly appreciate the opportunity to assist you further.
Thank you for giving us the opportunity to serve you.
Kind regards,
Customer Service Team
Placed an order on Aug 18
Placed an order on Aug 18, 2026 and today is August 25, 2026 and I have not heard anything a word about my order. Sent 2 emails to support and no response
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Kilamarts
Dear Allen,
We’re sorry to see your review while we’re still actively trying to assist you via email. We completely understand that the solution offered so far may not have met your expectations, and we sincerely apologize for the frustration this may have caused.
We checked our records and confirmed that our team member has contacted you and responded to your email, but we have not received a reply from you yet.
Could you please check your spam or junk folder in case our email was filtered there?
We truly want to resolve this matter for you and would appreciate the opportunity to work with you directly. Please reply to our email at your earliest convenience so we can continue assisting you with your order.
We look forward to hearing from you soon.
Sincerely,
Customer Service Team
Besvarelse fra Kilamarts
Dear Kathleen,
Thank you so much for taking the time to share your feedback — it truly means a lot to us. We’re delighted to hear that you’re happy with your product.😊
Thank you again for your kind support. We hope to welcome you back again soon!
Please don’t hesitate to contact us before placing your next order — we’d be more than happy to offer you a special discount.
Kind regards,
Customer Service Team
I thought the quality of this supposed…
I thought the quality of this supposed rug would be much better than what it is. It is more or less a mat. Super thin.
14. august 2026
Besvarelse fra Kilamarts
Dear Michele,
We're truly sorry to hear about the issue with your order.
We sincerely apologize for the unpleasant experience you've had. This is certainly not the level of quality or service we strive to provide. All our rugs are manufactured with a plush velour surface, a foam cushion middle layer, and a non-slip epoxy backing, which are consistent with the materials described in the product listing.
To help us investigate and resolve the issue as quickly as possible, could you please send us a private message along with photos of the item? Please use the subject line:
**"Urgent – Trustpilot – [Your Order Number]"** This will allow us to prioritize your case.
Once we receive your message, a member of our team will carefully review the details and get back to you as soon as possible with a resolution.
Thank you for bringing this matter to our attention. We truly appreciate your patience, understanding, and the opportunity to make things right.
We look forward to hearing from you soon.
Kind regards,
Customer Service Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.