i purchased refurbished apple ear pods pro for £57.00 Delivery was before miday the next day. Earpods have been re branded by the new seller but as i opened the case my apple phone picked them up... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased some “refurbished” Airpods from KF Direct last year. They broke within 3 months (battery died and the mechanisms of the airpod was hanging off, despite light usage) and I was issued with a... Se mere
Virksomheden har svaret
Second time to purchase refurbished AirPod pros from this company and I can honestly say I’ve been more than impressed. Very reasonable prices and a genuine product that works well. Very speedy delive... Se mere
Virksomheden har svaret
KF-Direct provided excellent service in helping me to find the correct replacement cable for my in-house display connected to my smart meter. Neither Eon nor the smart meter manufacturer could be... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a pioneering tech firm based in Hong Kong, specializing in cutting-edge AI-driven solutions for financial analytics. Their innovative platforms leverage machine learning algorithms to empower businesses with real-time data insights, enhancing decision-making processes in the rapidly evolving financial landscape."
Kontaktoplysninger
Cavendish Centre Wong Chuk Hang, Eastern District, Hong Kong
- +8523105 8918
- sales@kfdhk.co.uk
- kfdirect.co.uk
4,1
God
854 anmeldelser
Ingen anmeldelsesinvitationer registreret
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Replaced broken item with no issue
14. august 2023
Uopfordret anmeldelse
Besvarelse fra KFDT HongKonk
Dear Marie,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Service was really good I recommend to…
Service was really good I recommend to do shopping from here
12. august 2023
Uopfordret anmeldelse
Besvarelse fra KFDT HongKonk
Hi,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
I have not received my order yet
12. august 2023
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Besvarelse fra KFDT HongKonk
Dear Nancy,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
I would have to say good delivery…
I would have to say good delivery service at times are early and other times for me on time so very good.
22. maj 2023
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Besvarelse fra KFDT HongKonk
Dear Jo,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Had some questions before I made the…
Had some questions before I made the purchase, customer service was excellent. Choose delivery for up to 10 working days but purchase was received in 4working days.
2. juni 2023
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Besvarelse fra KFDT HongKonk
Dear KEN,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Not refurbished Apple Airpods - avoid
I purchased some “refurbished” Airpods from KF Direct last year. They broke within 3 months (battery died and the mechanisms of the airpod was hanging off, despite light usage) and I was issued with a replacement. These then broke within 4 months. Having now bought some legitimate Apple Airpods, I can can confirm the Airpods KF-Direct are selling are fake knock-offs from China. Do yourself a favour, avoid this company and save up for a proper pair of earphones.
16. maj 2023
Besvarelse fra KFDT HongKonk
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare with brand new as the quality may differ because of the refurbishment process. The internal components are Apple but the external body can be changed due to hygienic reasons.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand new ones.
You are still covered with seller warranty as well as eligible for full refund but for that we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Daniel
Customer Care
Outstanding Service!
Really good communication, delivery came on time, product works exceptionally
26. april 2023
Uopfordret anmeldelse
Besvarelse fra KFDT HongKonk
Dear Hansel,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Excellent service
Excellent service, received my order on time. Great service.
5. maj 2023
Uopfordret anmeldelse
Besvarelse fra KFDT HongKonk
Dear Sherlan,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
AirPod Pros
Second time to purchase refurbished AirPod pros from this company and I can honestly say I’ve been more than impressed. Very reasonable prices and a genuine product that works well. Very speedy delivery. Customer service were also very helpful. Highly recommend.
18. april 2023
Uopfordret anmeldelse
Besvarelse fra KFDT HongKonk
Dear LH,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Viva KFDirect!
Everything, the whole process was great. Starting from the TrustPilot high rating, I felt safe all the process. The order came well on time and exactly as I had ordered. The product was exactly as what was described.
21. april 2023
Uopfordret anmeldelse
Besvarelse fra KFDT HongKonk
Dear Noel,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Besvarelse fra KFDT HongKonk
Dear Saeed,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Excellent quality of product and fast
Excellent quality of product and fast, professional service
20. april 2023
Uopfordret anmeldelse
Besvarelse fra KFDT HongKonk
Dear Juliette,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Easy website to use and very quick…
Easy website to use and very quick delivery
17. april 2023
Uopfordret anmeldelse
Besvarelse fra KFDT HongKonk
Dear D Pitcock,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Everything works perfectly
17. april 2023
Uopfordret anmeldelse
Besvarelse fra KFDT HongKonk
Dear Oana,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Very fast service
Very fast service, got what I ordered, so happy days
17. april 2023
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Besvarelse fra KFDT HongKonk
Dear Sue,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Easy to order at a good price
Easy to order at a good price. Works well - sound excellent
7. april 2023
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Besvarelse fra KFDT HongKonk
Dear Derek,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Excellent!
Very good and reliable arrived on time. Slightly shorter than I expected but does the job
16. april 2023
Uopfordret anmeldelse
Besvarelse fra KFDT HongKonk
Dear Muzammel,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Very fast delivery and cheap products
Very fast delivery and cheap products. Lightning cable worked perfectly.
20. april 2023
Uopfordret anmeldelse
Besvarelse fra KFDT HongKonk
Dear Marcus,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Excellent service
speedy delivery, great items, very happy with my purchase, would highly recommend this company.
3. marts 2023
Uopfordret anmeldelse
Besvarelse fra KFDT HongKonk
Hi,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Airbuds 3rd generation
At first, I was confused about quality of the airbuds i received but after a day of use and comparing it with other original airpods, I was convinced that there's no major difference between these airbuds and those overpriced airpods. The company kept a very supportive role in whole scenario when i contacted them about return and refund polic. So overall experience with KFDIRECT was amazing.
6. april 2023
Uopfordret anmeldelse
Besvarelse fra KFDT HongKonk
Dear Muhammad,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.