Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Keona Health is a leading provider of AI-powered patient access solutions for healthcare organizations. Our flagship platform, CareDesk, combines intelligent call routing, symptom assessment, and scheduling to streamline patient interactions. Kara, our AI call agent, handles patient calls with human-like conversation, reducing wait times and improving patient satisfaction. Trusted by over 500 provider groups and health systems nationwide, Keona Health helps organizations handle over 50 million patient interactions annually. Founded in 2010 and headquartered in Chapel Hill, North Carolina, Keona Health has built a reputation for transforming the way healthcare organizations connect with their patients. Our comprehensive suite of AI-driven tools — including VoiceAI, ChatAI, WebAI, and DeskAI — empowers medical practices, health systems, and provider groups to deliver faster, more accurate, and more compassionate patient experiences at every touchpoint. With Practice Intelligence 360, healthcare leaders gain real-time visibility into operational performance, enabling data-driven decisions that improve both patient outcomes and organizational efficiency. Our solutions integrate seamlessly with leading EHR systems, ensuring minimal disruption and maximum value from day one. What sets Keona Health apart is our deep commitment to the healthcare industry. Every product we build is purpose-designed for clinical workflows, regulatory compliance, and the unique demands of patient communication. We do not offer generic call center software — we deliver intelligent, healthcare-specific technology that understands medical terminology, clinical urgency, and patient needs. Our team brings decades of combined experience in healthcare IT, artificial intelligence, and patient engagement. We partner closely with each client to ensure successful implementation, ongoing optimization, and measurable results. Whether you are a single-location practice or a multi-state health system, Keona Health has the technology and expertise to elevate your patient access operations.
510 Meadowmont Village Circle, 27517, Chapel Hill, USA
The company I work for has been using Keona For several years. We have been very satisfied with the service. Keona uses Schmitt Thompson triage protocols and makes it easy to walk patients through the triage process We've built some additional protocols and features into the system which works great for servicing our patients and clients. They are always responsive to our needs!
We have been using Keona for nearly two years. Their platform has enabled us to standardize workflows, ensuring both staff and patients experience consistent, high-quality care. Since implementation, our handle times have decreased while maintaining high levels of patient satisfaction. Additionally, the Keona team is consistently responsive and a pleasure to work with.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
