Purchased a Kenzzi IPL device and used for about 10 weeks with no results. I have light skin and dark hair, so this should have worked. Then it started bootlooping. When clicking the powerbutton it wo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Did the patch test and got an eczemic reaction told them about it. They said it could not be returned if used. I quoted them back their return policy and they told me to send them more photos after my... Se mere
Virksomheden har svaret
Horrible company. I wish I could give 0 stars. I wish I saw the other reviews before buying. My device was defective and they wanted to request video evidence before issuing replacing or helping to tr... Se mere
Unfortunately I am very disappointed with Kenzzi hair removal machine. Not only it doesn't remove the hair it causes skin erythema ( redness) that in long term causes hyperpigmentation. I am hop... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Designed by our Kenzzi Hair Removal experts to take hair removal to the next level. The Kenzzi IPL Handset will produce visible results in just a few treatments, is easy to use and gentle on your skin. The Kenzzi is perfect for treating any body part!
Kontaktoplysninger
New Zealand
- info@kenzzi.com
- kenzzi.com
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Defective, replaced, defective again.
Purchased a Kenzzi IPL device and used for about 10 weeks with no results. I have light skin and dark hair, so this should have worked. Then it started bootlooping. When clicking the powerbutton it would attempt to spin up the fan and immediately shut off. I contacted Kenzzi and was sent a replacement free of charge. That would have been great accept after just a few weeks the replacement started doing the exact same thing. For a while I could just wait 30 minutes plugged in before attmepting to power on and that would work, but now it just never turns on wihtout immediately crashing. Not worth however many hundreds of dollars I dropped on this thing. The replacement is now out of warranty so I am stuck with a plastic brick.
I literally used it 3/4x and then the…
I literally used it 3/4x and then the device burnt out and/or died. It even has a dark burn stain on the outside of the actual device. Waste of money and of course no warranty. It was stored in the box and not sure why it stopped working after just a few uses.
Definitely would not recommend
I purchased the Kenzzi Lady Saver at Walmart. I will be returning it tomorrow. It does not remove hair regardless of how many attempts to shave any given area on my legs.
Don’t buy
Have bought 2 now. Both died within weeks. Absolutely rubbish.
IPL is useless
I purchased the IPL pro handset and have been using it for over 4 months weekly on the highest intensity (I have fair skin and dark hair). I have been using it on my upper lip, underarms, arms, legs and Brazilian. There's been no difference except my legs are slightly patchy.
Bought the razor for women doesn’t cut…
Bought the razor for women doesn’t cut hair whatsoever. Reached out to them. They said they have redone it because of the comments and I would be receiving a new one that was months ago. Haven’t received anything or heard a word back from anyone. I would write their product as zero and their customer service at zero.
KENZZI-Great results FAST
I’ve used my device for two weeks now. I saw great results in the first week. I take hormones which makes hair grow on my chin and down my neck. It wasn’t expensive and I love the results. The last time I went to my nail salon I didn’t have to get waxed. Saving money is great too!
جربت جهاز Kenzzi maroc لإزالة الشعر…
جربت جهاز Kenzzi maroc لإزالة الشعر وعجبني بزاف. سهل في الاستعمال، ما كيديرش الألم، والنتائج بدات تبان عندي من بعد 3 أسابيع تقريباً. كنت كنستعملو مرتين في الأسبوع على رجليا وتحت الإبط، ومع الوقت لاحظت أن الشعر ولى كيضعف وكيطول باش يخرج. الصراحة خدمت عليه بزاف ديال الصبر ولكن النتيجة مرضية. كنصح به لأي بنت باغية حل منزلي بلا ما تمشي للصالون.
DO NOT WASTE YOUR MONEY
DO NOT WASTE YOUR MONEY! I BOUGHT FOR ALMOST 500$ AND USED EXACTLY AS INSTRUCTED. CHARGED AS INSTRUCTED, CHAMBER CLEANED/CHANGED SANITY SPONGES ARE INSTRUCTED. IT STOPPED WORKING AFTER ABOUT A DOZEN OR SO TREATMENTS (WARRANTY NOT UPHELD AND INFO BELOW ⬇️)
: Warranty
Your Kenzzi Limited product is warranted for a period of 12 months from the date you receive it. The warranty does not cover the following and is not limited to; loss, misuse, accident, alteration, servicing, use with unauthorized accessories and any other conditions beyond normal use. The Kenzzi Limited Warranty covers the device only, The incurrence of any additional charges are the responsibility of the customer. These include but are not limited to: Shipping, and Customs and Duties Tax.
I used it for less than a dozen times and it was under the year warranty but they refused to honor it.
Waste of time and money, doesn't work
I've been wasting my time with this IPL machine twice a week for over 9 weeks and I can honestly say I see no improvement or difference at all. I'm light skinned with dark hair so apparently should be the ideal candidate for this machine but It just doesn't work. Hair still grows back 2 days after shaving.
They claim that you'll see results in "2- 4 weeks" this statement is completely wrong and deceiving.
It's nothing but a Waste of my time and money.
If you want results and fast go to a salon or purchase a different product.
I know I'm definitely not wasting my time with this hopeless thing anymore.
Doesn’t last . Very disappointed
I’m very disappointed because I used the device no more than 15 times then stopped using it, went to use it again and it doesn’t work. No longevity with this product. Waste of money.
Highly recommend.
I noticed a difference straight away. I would highly recommend. It does everything as expected when you follow the instructions properly.
Have been trying to contact this…
Have been trying to contact this company for weeks due to me not receiving my product. Got one response from them but haven’t heard back from them with an update.
Still no product received.
Nine months with zero results
I received my IPL handset using a discount code from a Swoop video, and I’ve been using it weekly in near-hour-long sessions since September 2023 (it is currently June 2024). I have followed the instructions carefully, and nothing has changed over the past nine months. They promise twelve weeks before results are noticed, but I have yet to notice any. They encourage you to shave before you use it, and I believe this is a ploy to trick you into thinking the product is working since you’re in a routine with shaving. I see it has apparently worked for some people (unless they’re bots), so good for them, at least.
The reason this review has two stars instead of one is because at least my device has always turned ON. That’s more than a lot of these other reviews can say, apparently.
Scammers !!
The device switched on and then switched pff they blamed the courier but send another one and same thing , they also block people on instagram and they delete negative reviews straight away , they are a scam ! Avoid at all costs !!!!
AVOID at all costs
After I waited for two months and 2 weeks and many messages and I got two responses, finally it suppose to come. I refused it. Do you know that Kenzzi charge you double if you refuse to take product? I didn't want to as I read in other comments get not working product and don't get refund.
I already asked my bank to ask for full refund. But even it was late 2 months, they were extremely rude and unprofessional, I did NOT GET ANY REFUND. I did not get Kenzzi, I returned it. But KENZZI KEPT MY 100 EUROS.
They are the worst people I ever bought anything online ever.
Kenzzi IPL was not even for me but gift for my sister.
Why all the negatives??
I don't know why there's so many negatives here.
The ipl handset for me has worked amazing. I have what I would consider sensitive skin and have a history of reactions and rashes to even the expensive razors. This handset has been a blessing. I've used it a few times and notice a difference already. I researched heaps before picking this one. I have had no burns what so ever. It's not uncomfortable. It doesn't hurt. It's easy to use, the glide feature by far is my favorite. It makes doing my legs a absolute breeze. The instruction manual could do with some work but honestly I figured it out. I 100% would buy this again in future. No more rashes and irritation.
worked twice then stopped…
This device worked twice then stopped working. Very disappointed! Customer service doesn't respond.
customer service doesn't exist. no update on order
placed my order on february 20th because I got influenced by influencers. haven't had an update on my order (it's not even shipped yet) so I emailed them on february 27th to ask about it. still no response from them. should've read the reviews on here cause they speak the truth. still haven't lost faith, though. I hope to atleast receive my order. will update my review if things change for the better (or worse)
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