Absolutely brilliant service!! Really cannot rate this company highly enough. The post driver we hired was of excellent quality. We have hired from other companies in the past and had issues! All of K... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have used Kent hire alot over the last few times Hiring all manor of equipment Petrol saws Stump grinders Dumpers Digger attachments to fit my machine And larger diggers when requir... Se mere
Excellent service, great communication. Delivered on time, early in fact, and on a Saturda. I was shown how the rotovator works, the rotovator was full with petrol, well maintained and did the job per... Se mere
Great service and customer communication. Hired a crusher booked on a Thursday for following day delivery. Crushed loads of hardcore into type 1 much cheaper than paying for a skip and then buying t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Hire Mini Digger, Dumpers, Access Equipment and all Small Tools at the Very Best Prices!
Kontaktoplysninger
Unit 1, M2M Park, Maidstone Road, ME1 3DQ, Rochester, Storbritannien
- 07738506672
- sales@kent-hire.co.uk
- kent-hire.co.uk
4,8
Fremragende
710 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivered when requested with straight…
Delivered when requested with straight forward instructions. The guys were friendly and professional
18. februar 2025
IF ONLY ZERO STARS COULD BE GIVEN
Unfortunately there is no zero star review...
Long story short, rented online a Wacker Plate on Thursday 06.02.25 to use it on Friday 07.02.25 only for 1-2 hours.
I haven't realized it's "click and collect" since I've been asked for delivery address.
Lost that Friday considering common fault (booking page asking for delivery address and mine not realizing it was click and collect)
On Monday 10.02.25 I called and discussed my options, agreed for the machine to be delivered against £30 cost of delivery to be paid on site. They said it'll be at around 10AM on Tuesday.
Monday was gone as well...
Assuming we're taking about 5 stars Kent Hire which they always were spot on in the past, I waited for the delivery on Tuesday 11.02.25. Nothing, no machine, no update. Tried to call them, no answer on mobile or 0800 number.
Left several voicemail, wrote texts... No reply.In total 20 counted unanswered calls & voicemails , and 4 text messages
Tuesday gone also....
Considering they forgot (we're humans..) to send the machine on Tuesday, I hoped that if I remind them by text on Wednesday morning first thing, they will send it over and go forward regardless my 3 days loss already.... Yet again.... It's 5 Stars Kent Hire we're taking about, good lads, helping each other as small business.... They haven't replied...
Wednesday 12.02.25 gone....
Client decided to call them, they answered but when they knew who and why they were called they said they would call back which obviously didn't happen.
Besides the financial loss,imagine the embarrassment and frustration I had to go through ....
Don't know if at least I would be refunded...
I know most of you reading this think it's impossible but calls, voicemails and texts are black on white.
I wouldn't write this review if they would at least answer or call back (as a aspiring trustfull business) until closing time on Wednesday 12.02.
Indeed, most reviews are 5 stars, but what about the 1 star reviews? I read them all and I find myself in every single one of them.
I would never ever use them or recommend to others,you should think twice before ordering from them, specially if your job is tight in budget or time, think of plan B after your order is placed (just in case, regardless the 5 stars you seen)
All the best
Toni
12. februar 2025
Uopfordret anmeldelse
Simply an excellent service no problems…
Simply an excellent service no problems at all well competitively priced will defo use again
21. januar 2025
Besvarelse fra Kent Hire
Thank you for kind review, we hope to see you again soon.
Regards
Matt
Absolutely 5 star service
Absolutely 5 star service
Will definitely use again
Total professionals, competitive prices.
13. december 2024
Great service
When hired the MEWP was delivered on time and collected after my off hire time / date so got full use.
23. november 2024
Machinery was in good working order and…
Machinery was in good working order and did the job. Would use again
20. november 2024
Easy and affordable
Easy to hire from, good price and friendly service. They were a bit slow to collect but not really a problem. Definitely recommend and will use again
13. november 2024
Excellent service
Vary good service, arrived the morning after I ordered it for the previous evening, but this was ok as they still delivered before the time I was going to start. The driver manoeuvred the digger into the back garden for me, which was a god send as had a very narrow passage way down the side of the house. Digger was exactly what I needed for the job and worked well, the buckets were easy to change with the quick release mechanism, saved a lot of time and hassle. Collected on time and again driver manoeuvred the digger down the narrow passage way onto the trailer. Very happy with service received.
30. oktober 2024
First time using this company the staff…
First time using this company the staff on the phone and on the day of hire where very helpful. These was an issue with the booking page on there website but it was sorted out quickly so we could book the machine and operator that we required . We will definitely use this company again.
Keven from Quality tree care Ltd
30. oktober 2024
What a pleasure to use kent hire
What a pleasure to use kent hire. Two occasions in one week we needed to hire equipment.
Could not get service anywhere that competes with this company
Johnsons GMS Ltd will always use kent hire in future
7. august 2024
Superb service
Superb service, delivered on time. Clean well serviced machine for a very reasonable price.
22. oktober 2024
good price good service
9. oktober 2024
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