Kent Hire Anmeldelser 

I’ve used Kent Hire several times now and they’ve always been reliable and easy to deal with. I’ve hired diggers on 6 separate occasions (3 recent and 3 previously) and each time the machines have been well maintained, ready to go, and did the job without issue.

More recently I’ve also hired their material lifters twice and again, the process was smooth with no problems. Delivery and collection have been straightforward, the equipment is solid, and the hire rates are fair for the service provided.

It’s clear they look after their kit properly and value repeat customers – I wouldn’t keep going back otherwise. I’ll continue to use Kent Hire for future jobs and would recommend them to anyone needing plant or lifting gear in the area.

The machine hired worked, as expected.

Edit upon reply: there was no traffic, you just didn’t have it in your diary to deliver it. I was told on the phone that it was at Darnley Road and you had it within the hour following that. What’s the point of asking for a delivery time if you can’t fulfil it? And then placing the responsibility on the customer? If we’re making suggestions, maybe work on your accountability and customer service.

Whilst they've got some competitive pricing, I'm a little disappointed that they delivered our items 3.5 hours after the agreed time. It was only once I called three times to chase them that they started to get on the case. Not sure the collection/delivery charge of £30 is worth it, and if you have the appropriate-sized vehicle to collect, I'd recommend collecting if you can.

Hired a wood splitter from Kent Hire for 48 hours, drop off 10.00am & collect the following evening at 17:30pm . Paid an extra £20 for a full tank of fuel . Around 10:30am on delivery day I received a phone call from Matt at Kent Hire stating that they we running a bit late . Eventually the wood splitter arrived at 13:45pm . I had to ask the driver how to operate it as he was in a hurry . Soon after I checked the fuel tank . To my dismay it hardly had any fuel in it . I contacted Kent Hire and Matt replied that it was not possible as he had filled it up . I assured him that it was practically empty and I would expect a refund of £20 as I now had to go any buy a Jerry can to put some fuel in the machine . I managed to Finish using the wood splitter by 17:30pm the following evening by working late into the evening to catch up after being delivered nearly four hours late . I phoned Kent Hire to advise them it was ready for collection and again to ask for a £20 refund . The wood splitter was not collected for TWO weeks ! Once collected I again phoned Kent Hire and spoke to Matt who for the THIRD time fobbed me off saying he would refund £20 . I have NEVER received a refund !
I would avoid KENT HIRE LTD at all costs . From late delivery and collection , to charging extra for fuel that is not put into the machines . Extremely poor customer service ! Untrustworthy company and employees!

I don't know his name but the man who served a very flustered me was really helpful. He had a great manner and even carried the breaker to my car. He did the same when I returned it the next day too.

Great service from Kent hire
The belt broke on the mower and the hire was extended free of charge until fixed thank you guys .

Easy website , great price , no added extras , friendly service , easy collection .
Would use again.

Very helpful staff and reliable service

good prices and service. plus for me the big selling point was being able to get insurance through them for the duration of my digger hire

I hired an engine hoist and it arrived on time. I ended up needing it a bit longer and they didn't charge excessively for that.

Great friendly service with a smile and good prices.

Pete and the team was super communicative and very flexible in regards to hiring a forced action mixer. I will definitely recommend them and book again in the future if needed.

Friendly and helpful service. Good value for money.
I recommend this company. I will use again.

Able to hire same day and extend hire if job takes longer than expected.

Hired a tool to be delivered on Saturday 10AM, no one came, no phone, I chased it four times till 1PM when I gave up. On one of the four phone calls, I was told the toolnwas tested but didn't work and they were trying to get me another one. I didn't believe that story.. I still haven't heard from them. I have requested a refund.
I hired same tool a week ago and it went smoothly.

Easy to book online and whacker plate arrived at time chosen. Collected with a smile. Good pricing

Helpful, fair and straightforward, a couple of minor niggles with maintenance of equipment but overall very good

Prompt delivery, great service on issue would hire again

Man that got the digger down the alley was excellent however bit quick on explaing the machine on how it works had to figger the key bit ourselves . Battery went day two had to come n recharge other than that they were amicable and let us keep it longer over weekend to get the job done . More explaining is needed can only use for 7 hours not longer .