Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I cancelled mid month before the next billing cycle - assumed I could use it for the 2 weeks remaining that was already paid for. I could not. I reactivated the account thinking I was activating... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Went from 75 to 200 in 25 days. Followers were legitimate follow backs from the accounts followed by Kenji. However, after hitting the 200 mark, it went to 400 overnight. After checking the new follow... Se mere

Bedømt til 4 ud af 5 stjerner

KENJI works exactly as promised. I have configured the targetted Instagram accounts and hashtags as instructed. The bot has helped one of my Business Instagram accounts get thousands of real followe... Se mere

Bedømt til 1 ud af 5 stjerner

Complete SCAM. Stay miles away from this company! They charged me initially to grow my Instagram channel, but failed to do so. Then, "coincidentally" days before the rebill was due, the login didn't... Se mere

Virksomhedsoplysninger

  1. Social media-bureau

Skrevet af virksomheden

KENJI is an AI-powered Instagram bot that helps you get more Instagram followers, likes, and engagement!


Kontaktoplysninger

2,0

Under middel

TrustScore 2 ud af 5

29 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I cancelled mid month before the next…

I cancelled mid month before the next billing cycle - assumed I could use it for the 2 weeks remaining that was already paid for. I could not.

I reactivated the account thinking I was activating my current month to simply log back in and use the remaining two weeks.

Kenji charged me for a brand new billing cycle as soon as I clicked re-activate and will not give me access to the remaining two weeks that I already paid for. Terrible experience for a monthly subscription. Do not recommend!!!

13. januar 2026
Uopfordret anmeldelse
Kenji-logo

Besvarelse fra Kenji

Hi Shannon,

We appreciate you sharing your feedback and would like to clarify what occurred.

When a subscription is canceled, our system immediately ends the billing cycle and deactivates the account. If the account is later reactivated, this automatically starts a brand new billing cycle and generates a new charge. Unfortunately, it is not technically possible for us to “resume” or continue a previously canceled cycle, even if time remained on it.

In your case, the account was canceled mid-cycle and then reactivated, which triggered a new billing period and charge. Once you brought this to our attention, we immediately canceled the subscription again and fully refunded the newly-created charge.

We understand this billing logic can feel unintuitive, but our goal is never to mislead or inconvenience users in any way.

Best,
Kenji Team

Bedømt til 1 ud af 5 stjerner

They took away a large portion of my followers

I fought for a long time to get a refund for the annual fee. After the second month they hardly granted me any observers, I said it was against their terms and conditions. They offered me a ridiculous amount of refund, equivalent to 2 months(with annual fee), ignored my attempts to negotiate. I was being watched by fake accounts anyway, so I figured it was still better than nothing, so I agreed to this extremely unfair refund. Well, that's how those watchers are disappearing from me, so far I've somehow lost over a thousand of them, we'll see how many in a few days.

18. januar 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Fake followers with gibberish usernames and men from other countries

Edit: The company is claiming that I had some random unrelated followers which is not true. ALL these followers are people who have clearly fake profiles - they have no followers and each account has tons of nondescript photos including some having multiple profile photos of clearly different people. The app also claims that it will hand out Likes once people follow my page, but based on my activity log this has never been done. How is this an organic app if no actions are being done? It's starting to look like you just have a pool of people paying for your service along with fake accounts and you're just having us all follow each other. All the follows are coming in at the same time instead of trickling in like they would naturally so it's obvious this is the work of software.

Not happy with the product. I run a women's clothing store in the US and i selected multiple related accounts like Dolls Kill, Fashion Nova, etc. that are relevant to my brand. This was not taken into account at all. All the followers I'm getting are random men from India which is totally irrelevant to my brand. I will get 20 follows in one minute and then nothing. i thought this bot was creating real interactions--not just paying you to have a bunch of fake bot accounts with gibberish usernames follow me. Their webpage also lists an entirely different subscription model / features /pricing then what you actually see when it's time to sign up. They're a selling a fake follower bot as a meaningful platform that provides real interactions. Do not fall for this one.

18. oktober 2024
Uopfordret anmeldelse
Kenji-logo

Besvarelse fra Kenji

Dear Alexis,

Thank you for bringing this to our attention, and we're truly sorry to hear about your experience. We understand how important it is to attract the right audience, especially for a targeted brand like yours.

We want to clarify that Kenji is designed to generate real interactions by engaging with users who are likely to be interested in your content based on the target accounts you’ve selected. The influx of unrelated followers and the rapid follow patterns you described are definitely not the intended outcome, and we apologize for this issue.

Regarding the discrepancies in the subscription model and features on our website, we appreciate your feedback and will look into it to ensure that our information is accurate and transparent.

We'd also like to address that Kenji does not sell followers under any circumstances and we take pride in being an organic Instagram growth service.

Could you please reach out to our customer support team directly so we can investigate your account settings and make the necessary adjustments?

Best,
Kenji Team

Bedømt til 5 ud af 5 stjerner

they're really good

they're really good. i'm annoying and bombard them qith questions but they always answer and are super nice. the best customer service team i've ever came across

27. januar 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

KENJI gained me thousands of real followers on Auto-pilot!

KENJI works exactly as promised. I have configured the targetted Instagram accounts and hashtags as instructed. The bot has helped one of my Business Instagram accounts get thousands of real followers in less than a year on AUTO-PILOT!!!

The trick here is NOT to use your Instagram account on your phone, or it will get blocked due to the location of KENJI's servers. I never use the Instagram account on any of my devices and I had absolutely no problem to make it work successfully.

20. januar 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

The service works well

The service works well, as the customer service was quick in responding and solving some problems that had come my way.

I must also point out, like the other reviews, the difficulty in blocking the subscription. I think they have a problem bound to the page, but I sincerely hope that through the customer service - chat this mishap can be resolved.

20. oktober 2023
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Works but suspicious

Went from 75 to 200 in 25 days. Followers were legitimate follow backs from the accounts followed by Kenji. However, after hitting the 200 mark, it went to 400 overnight. After checking the new followers, about 90% of them had zero posts, or zero followers and having thousands of followed accounts.

16. oktober 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Complete SCAM

Complete SCAM. Stay miles away from this company!
They charged me initially to grow my Instagram channel, but failed to do so. Then, "coincidentally" days before the rebill was due, the login didn't work, so I couldn't cancel and was charged again! I disputed the transaction on PayPal but lost the dispute, so these frauds got to keep the money. They don't care about customer satisfaction, only their profit!

21. september 2023
Bedømt til 1 ud af 5 stjerner

Horrible service. Useless bot

Horrible service. Did not work at all. I gained 150 new followers during a month on my Instagram. It costed me 50$. To cancel the subscription I had to first fill in a form on the webpage. On the final page, it told me to manually contact the support by email to be able to cancel. The mail was followed by 5 replies where they tried to convince me to stay before I had a confirmation on my cancellation. Don't sign up on this!

4. april 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

In beta

they have a beta platform and they say it's not. I started the service but it didn't do anything, I suspended it for a refund and they didn't give it to me. Unnecessary

2. maj 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Complete crap with no customer service

Complete crap with no customer service. Had it for a week waiting for something (anything) to start happening. Finally got an email back that said they were undergoing new servers and they were sorry. Not, how about a refund or maybe give me two extra weeks. To tell ya the truth, I wouldn’t want it and just canceled. What a scam

30. marts 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Total scam

Total scam, Their SMS or 2FA authentication not working so you have to remove from your settings which is quite annoying and It’s been 1 week since opened account, nothing has happened, asked to refund no one replied.

Total chinese scam.

19. februar 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DO NOT WASTE YOUR TIME

They service consists on following lots of people, they use the same software or team as NITREO. I have an email from the owner that confirms that. Anyways they used the wrong targerts and keywords and followed more than 500 irrelevant accounts in one week on my behalf. from those 500 followings, I got less than 20 new followers. Waste of time and money. I made them unfollow all these accounts they followed by mistake (not right targets) and asked for a refund. They dont want to refund me, so I just submitted a dispute to my bank. DO NOT WASTE YOUR TIME. This service sucks.
I have EVIDENCE of everything!

17. februar 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Better Choose Another Company

I subscribed for 1 month ( Started on 07 September 2021)
Today 07 October 2021, I found out that :
1. The results was very disappointing.
2. They have debited from my credit card for 1 more month, without notice and without reconfirming to me.
This is a business practice that is unacceptable anywhere.
Based on that I have requested a refund as soon as possible.
To all of you who are looking for a similar service, please be careful and you better choose another company 🙏

7. oktober 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Scam website

Scam website, they will continue to take payments after you have contacted them to end the subscription.

Save yourself a phone call you to the bank and stay clear.

31. august 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don't waste your money. NOT WORKING

Don't waste your money, this is NOT WORKING AT ALL. Gained me 0 new followers. Also, they will not give you a refund, they will offer you to extend your subscription 1+ month for free, which is useless, this is not working at all. I wish I have read the reviews here before I paid for a service I never received.

28. juni 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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