Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I am really very excited and happy with my new Men, kendo uniform and sekken, i want to Thank Ezgi, a kendostar Family member, for all the emails and service responses and obviosly to Andy Fisher sen... Se mere

Bedømt til 5 ud af 5 stjerner

i'm from Malaysia and as my country does not have many places to buy kendo equipment. I decided to search online, At first i was skeptical as usually online stuff may not be as advertised but after re... Se mere

Bedømt til 5 ud af 5 stjerner

After many months of use, I hace to say that all the equipment I bought (even a special frame for glasses that I needed to wear under the men) has proven to be top quality and extremely useful. That's... Se mere

Bedømt til 5 ud af 5 stjerner

This was already my fourth order from KendoStar.com within the past three months or so. The customer service, as well as the product design and quality, packaging and delivery have all been top notc... Se mere

Virksomhedsoplysninger

  1. Butik med kampsportsudstyr

Oplysningerne kommer fra forskellige eksterne kilder

The KendoStar brand was launched by Kendo teacher, and Kendogu professional - Andy Fisher, with the goal of bringing top quality, Japanese Kendo equipment to the Kendoka of the world. Further, it is our goal to offer equipment that is specifically desi...


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

4 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Awesome Service and Gear from Kendo Star!

My husband and I have recently bought lots of equipment from Kendo Star (hakama, bags, tenougui, frames for glasses, you name it!) and we would like to thank the team for their superb customer service, high-quality gear and attention to detail. There was a mistake with size in our first order and their response was swift and admirably professional. Even the packaging makes opening the box a true moment of joy! We will certainly remain loyal customers from now on.

On a side note, thank you for your videos: they are highly educational, complete and perfect to keep you hooked on kendo!

16. december 2024
Bedømt til 1 ud af 5 stjerner

Too expensive

Delivery, VAT and duties cost more than the goods…

22. december 2024
KendoStar Ltd.-logo

Besvarelse fra KendoStar Ltd.

Hello,

Thank you for your feedback, and we're sorry to hear about your concerns regarding the delivery, VAT, and duties costs. We understand how frustrating unexpected costs can be.

Please note that VAT and duties are charges set by local governments and not by KendoStar. These are indeed out of our control, and we strive to be transparent about potential additional costs on our website. For orders over £125, we cover these costs as part of our commitment to our customers.

We encourage customers to review this information on our website before making a purchase to ensure full awareness of potential charges, especially for international deliveries.

We apologize if this was not clear, and we are always here to help with any queries before you place an order. It's unfortunate that these external costs have impacted your view of our service, but we hope this clarification helps.

Best regards, The KendoStar Team

Bedømt til 5 ud af 5 stjerner

Excellent

Amazing range, great products and fast shipping. My absolute favourite Kendo Vendor.

21. december 2024
Bedømt til 5 ud af 5 stjerner

The best customer service experience

I first bought my kendo gear from a different supplier and I was very unhappy about what I bought. The reason being that in their website the information on how to get your size is wrong until today. But, in KendoStar you will find youtube videos showing how to measure your sizes and the quality of the gear you want to buy and so on. Always very prompt response over the email and the deliveries always feel like they send special deliveries all the time with a very high end service. I am buying only from them because they are very reliable, fast and trustworthy. I never had an issue, but I am pretty sure that based on their current customer service will sort you out.

16. december 2024
Bedømt til 5 ud af 5 stjerner

So deligted and satisfied!

I decided to order a new KIRABOSHI men and I cannot say enough about how helpful and accommodating Ezgi was with my customized order. It is hard to find this level of attention and customer service which speaks volumes about Andy and his staff at Kendostar.

16. december 2024
Bedømt til 5 ud af 5 stjerner

Kendostar is the best Kendo équipement shop

Kendostar is the best Kendo web site !
Their customers service is amazing and their products even better !
The fact that you don’t have to pay for custom tax is a BIG plus !! I shop from France and my order came very fast and I didn’t have to pay the custom taxes which is not always the case when shopping internationally.

Thanks Kendostar team !

6. december 2024
Bedømt til 3 ud af 5 stjerner

Schnelle Lieferung!

Sehr schnelle und vollkommen unproblematische Lieferung. TOP! Hakama und Keiko-Gi fallen leider etwas zu groß aus. Lieber eine halbe oder eine Nummer kleiner bestellen. Bisher bei allen Hakama Größe 28 und beim Keiko-Gi Größe 4 gehabt. Das stimmt bei diesem Set leider nicht mehr. Bei einer Größe von 187 cm (schlank) sind die Teile leider etwas zu groß/lang. (Alle meine Körpermaße waren ausgemessen, nur die Tabelle ist m.E. nicht wirklich hilfreich) Das ist auch dem Material geschuldet, dass durch den Stretchanteil im Keiko-Gi, sich beim Anziehen ausdehnt und es daher schwierig ist das Keiko-Gi glatt zu bekommen. Der Tragekomfort ist gut und leicht. Schade, dass der Umtausch (Rücksendung), wenn man die Ware anprobiert hat, erschwert wird durch die Vorgabe, nichts zu öffnen etc. und dazu auch noch recht teuer ist. Da sollte der Service noch besser werden ( z.B. kostenlose Rücksendung / zweiwöchige Rückgabemöglichkeit)
Ich werde mir wahrscheinlich wieder Material aus Baumwolle kaufen, das zwar pflegeaufwändiger ist, jedoch ein insgesamt besseres Handling hat.

9. december 2024

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Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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