KEENS Belfast Anmeldelser 

Delivery on time and contacted beforehand. Drivers respectful of my premises, putting floor protection down before entering my house. Tool all rubbish away with them. Great attitudes Well done.

Very helpful sales assistant. When the chairs were delivered they were individually wrapped and placed around the table by the pleasant young men, they then took a photo and sent it to the sales assistant.
My husband and I would recommend Keens

Bought a new sofa for our living room. Very pleased with our service, in shop staff very helpful. Very accommodating with our delivery date as wanted to wait until living room was painted and new carpet down. Cancelled first date and no problem at all. For delivery given a 2 hour slot which was great and guys very considerate even taking their shoes off when entering our new decorated room. Overall very pleased.

We were unable to find the Ercol furniture pieces we wanted but Keens has a great range with free delivery to the south of Ireland.
Very helpful staff, kept us in the picture at all times and the items arrived safe and sound.
Would highly recommend Keens .

Choice of products, knowledge of products by staff, friendly not pushy well laid out store...will definitely be my go to store in the future

From purchase to delivery the service we received was top notch. Friendly and polite by all staff. The quality of the table and chairs is exceptional. We'll not pass Keens next time. Thank you.

Friendly, helpful staff. Very quick to respond and fix any issues with orders

Right from the showroom service, through to the delivery, everything was great. Highly recommend visiting Keens, it’s a gorgeous store and it’s great to support a family run organisation.

I was very impressed with the service and product quality at Keens.
The sales staff were excellent and kept me fully informed regarding delivery, as did the delivery guys on the day.
The bedroom furniture is so well made and was delivered in perfect conition in the bedroom by two very helpful guys. Nothing was too much trouble for them and they were extremely careful and courteous.
I cannot recommend Keen's enough.

Lovely friendly and super efficient

Staff are very helpful, showroom is amazing and prices are reasonable altogether a great company to do business with.

Love the table - excellent quality, fair price. Delivery men were very pleasant and helpful.

Great friendly service and good selection of furniture. Something for everyone. Ordering and delivery was seamless.

Great service, prompt delivery, delivery men were were nice and friendly. Top marks KEENS.
Would definitely shop there again.

Love the quality of our sofas ..

I bought 4 bar stools and was initially disappointed as there were some minor defects but I was delighted that staff from Keens were very apologetic and said they would rectify the issue as soon as possible.
They were true to their word and replaced the defective stools and we are delighted with the end product.
Excellent follow up customer service.
Thanks to all concerned.

Great selection in showroom,very helpful staff,great delivery experience on the day.
Outstanding service as expected!

Very helpful advisor and knowledgeable of product range and no hard sell - great service all round with very extensive range of premium furniture well displayed

We recently purchased a recliner chair from Keens Albertbridge Road. Denise served us and made the whole transaction so easy. She took time to assess our needs and had an excellent knowledge of available products. She was extremely friendly and helpful and made us feel valued customers. She also contacted us after delivery to make sure we were satisfied and thanked us for our custom. Can highly recommend this company.

Really good experience. I ordered three sofas over Christmas 2025 for delivery to the mainland. Everything went very smoothly, lots of good communication by email and also over the phone. Both Keens and their courier Edmondson delivered great customer service and I highly recommend them.