Kate Barton Anmeldelser 199

TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Delivery was speedy. Dress was absolutely beautiful, so well made. Unfortunately it didn’t suit me & I had to return. Return process was simple & received refund quickly. Will be purchasing from Kate... Se mere

Bedømt til 5 ud af 5 stjerner

Love my new denim tulip skirt. I cant tell you how many times ive worn the skirt now as a go to instead of jeans, trousers during the mixed weather of British springtime! It feels great to support a... Se mere

Bedømt til 4 ud af 5 stjerner

Love the quality of the clothes, but the packaging isn’t what one would expect for the price, even in the sale. Compared to Poetry, which is at a similar price range, there is no comparison. Whilst... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My favourite special dress! Lovely lightweight fabric, perfect for spring, summer (obvs not on the hottest days-long sleeved!) The contrasting red trim on the pockets and collar & button holes rea... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tøjbutik

Skrevet af virksomheden

A considered, multifaceted, everyday wardrobe - designed for life, by Kate.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

199 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The clothes are high quality and…

The clothes are high quality and wonderfully made. Delivery was quick and straightforward.

19. februar 2024
Kate Barton-logo

Besvarelse fra Kate Barton

Thank you for sharing your experience with us, and we hope you enjoy wearing your shirt.

Bedømt til 5 ud af 5 stjerner

I ordered the wrong size

I ordered the wrong size - amazing turnaround with correct size - so impressed.

17. februar 2024
Kate Barton-logo

Besvarelse fra Kate Barton

Dear Karen,

Thank you for posting a review and your positive feedback.

Please let us know if you have any further queries or questions?

We look forward to seeing you again.

Kind regards,

The Kate Barton Team

Bedømt til 4 ud af 5 stjerner

Lovely dress

Lovely dress, cut is quality, tho did arrive creased (would be my very small gripe) otherwise a beautiful item!!

18. februar 2024
Kate Barton-logo

Besvarelse fra Kate Barton

Dear Sam,

Thank you for taking the time to post a review and the valuable feedback about the condition of your dress on arrival.

We will make sure that our warehouse are aware of this to prevent this happening again.

Thank you for your time.

Kind regards,

The Kate Barton Team

Bedømt til 5 ud af 5 stjerner

Beautiful Berry cord dress

Beautiful Berry cord dress. Frilled neckline & cuffs. Delighted. And it has pockets! ♡

12. februar 2024
Kate Barton-logo

Besvarelse fra Kate Barton

Dear Katherine,

Thank you for taking the time to write a review and tell us that you like the pockets.

Kate always likes to add pockets, as she knows ho much she needs them.

Thank you again.

Kind regards,

The Kate Barton Team

Bedømt til 1 ud af 5 stjerner

Utterly fed up with items being out of…

Utterly fed up with items being out of stock. I understand the pressures small businesses are under but this is just silly. Waiting for six weeks for an email to say a pinafore dress is now in stock again only to find out two days later all sizes are sold out again. It doesn't really make any sense at all.

25. november 2023
Uopfordret anmeldelse
Kate Barton-logo

Besvarelse fra Kate Barton

Dear Lorraine,

We're genuinely sorry to hear about the frustration you've experienced with our inventory situation. We completely understand how waiting for an item, only to find it sold out again days later, can be incredibly disappointing.

As part of our commitment to sustainability, we take pride in our small production runs. While this approach has environmental benefits, we're aware that it has caused issues with consistent stock availability.

We acknowledge the challenges we face as a small business, and we're actively working on improving our inventory management to prevent such instances in the future.

Thank you and we appreciate your feedback.

Best regards,
Kate Barton Team

Bedømt til 5 ud af 5 stjerner

Excellent service and top quality clothes!

I ordered a couple of items, sadly one of them didn’t suit me. I somehow managed to return to the wrong place. Customer services located where it had ended up and refunded me, they responded immediately whenever I contacted them and I was really grateful how efficiently it was sorted.
The quality of both items was absolutely top notch and I have so many compliments on the top I kept. I will certainly continue to shop here and would hesitate to recommend to other people…

6. oktober 2023
Uopfordret anmeldelse
Kate Barton-logo

Besvarelse fra Kate Barton

Hello,

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that, despite a little hiccup with the return, our customer service team was able to locate the item and process your refund efficiently.

It's wonderful to know that you found the quality of our items to be top-notch and that you've been receiving compliments on the top you kept. We truly appreciate your kind words and your recommendation.

Customer satisfaction is our priority, and we're grateful for your understanding and support.

If you ever have any further questions or need assistance, feel free to reach out. Thank you for choosing to shop with us!

Best regards,
Kate Barton Team

Bedømt til 4 ud af 5 stjerner

Kate Barton deserves encouragement and…

Kate Barton deserves encouragement and were it not for the slightly misleading sizing chart, and one review saying “love the lining” on an item which in UN-lined (why hasn’t it been corrected?), I’d give them 5 stars for good communication, interesting styles, and endeavouring to please. Possibly slow to refund on a return made over 10 days ago but am optimistic.

28. september 2023
Uopfordret anmeldelse
Kate Barton-logo

Besvarelse fra Kate Barton

Dear Rosemary,

Thank you for your valuable feedback. We appreciate your positive remarks on our communication and unique styles. Your observations about the sizing chart and product review discrepancies are duly noted, and we're committed to addressing these issues promptly.

We apologise for any delay in the refund process. Please be aware that, while we're actively working to improve this aspect, refunds may take up to 21 days to process.

Your optimism is appreciated, and we look forward to serving you even better in the future. If you have further concerns, please reach out to our customer service team.

Thank you for choosing Kate Barton!

Best regards,
Kate Barton Team

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