Delivery was speedy. Dress was absolutely beautiful, so well made. Unfortunately it didn’t suit me & I had to return. Return process was simple & received refund quickly. Will be purchasing from Kate... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Love my new denim tulip skirt. I cant tell you how many times ive worn the skirt now as a go to instead of jeans, trousers during the mixed weather of British springtime! It feels great to support a... Se mere
Love the quality of the clothes, but the packaging isn’t what one would expect for the price, even in the sale. Compared to Poetry, which is at a similar price range, there is no comparison. Whilst... Se mere
Virksomheden har svaret
My favourite special dress! Lovely lightweight fabric, perfect for spring, summer (obvs not on the hottest days-long sleeved!) The contrasting red trim on the pockets and collar & button holes rea... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
A considered, multifaceted, everyday wardrobe - designed for life, by Kate.
Kontaktoplysninger
Storbritannien
- hello@katebarton.co.uk
- katebarton.co.uk
4,8
Fremragende
199 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The clothes are high quality and…
The clothes are high quality and wonderfully made. Delivery was quick and straightforward.
19. februar 2024
Besvarelse fra Kate Barton
Thank you for sharing your experience with us, and we hope you enjoy wearing your shirt.
Service was quick & easy and I love my…
Service was quick & easy and I love my new corduroy pattern shirt. It is a perfect fit.
19. februar 2024
Besvarelse fra Kate Barton
We are pleased to hear that the shirts fits you well and you were happy with the service.
Besvarelse fra Kate Barton
We are so glad that you like what your ordered and it fits you well.
I ordered the wrong size
I ordered the wrong size - amazing turnaround with correct size - so impressed.
17. februar 2024
Besvarelse fra Kate Barton
Dear Karen,
Thank you for posting a review and your positive feedback.
Please let us know if you have any further queries or questions?
We look forward to seeing you again.
Kind regards,
The Kate Barton Team
Lovely dress
Lovely dress, cut is quality, tho did arrive creased (would be my very small gripe) otherwise a beautiful item!!
18. februar 2024
Besvarelse fra Kate Barton
Dear Sam,
Thank you for taking the time to post a review and the valuable feedback about the condition of your dress on arrival.
We will make sure that our warehouse are aware of this to prevent this happening again.
Thank you for your time.
Kind regards,
The Kate Barton Team
Beautiful Berry cord dress
Beautiful Berry cord dress. Frilled neckline & cuffs. Delighted. And it has pockets! ♡
12. februar 2024
Besvarelse fra Kate Barton
Dear Katherine,
Thank you for taking the time to write a review and tell us that you like the pockets.
Kate always likes to add pockets, as she knows ho much she needs them.
Thank you again.
Kind regards,
The Kate Barton Team
Lovely quality clothing in unique styles
15. februar 2024
Besvarelse fra Kate Barton
Thank you for your review Morag. We look forward to seeing you again soon.
Utterly fed up with items being out of…
Utterly fed up with items being out of stock. I understand the pressures small businesses are under but this is just silly. Waiting for six weeks for an email to say a pinafore dress is now in stock again only to find out two days later all sizes are sold out again. It doesn't really make any sense at all.
25. november 2023
Uopfordret anmeldelse
Besvarelse fra Kate Barton
Dear Lorraine,
We're genuinely sorry to hear about the frustration you've experienced with our inventory situation. We completely understand how waiting for an item, only to find it sold out again days later, can be incredibly disappointing.
As part of our commitment to sustainability, we take pride in our small production runs. While this approach has environmental benefits, we're aware that it has caused issues with consistent stock availability.
We acknowledge the challenges we face as a small business, and we're actively working on improving our inventory management to prevent such instances in the future.
Thank you and we appreciate your feedback.
Best regards,
Kate Barton Team
Excellent service and top quality clothes!
I ordered a couple of items, sadly one of them didn’t suit me. I somehow managed to return to the wrong place. Customer services located where it had ended up and refunded me, they responded immediately whenever I contacted them and I was really grateful how efficiently it was sorted.
The quality of both items was absolutely top notch and I have so many compliments on the top I kept. I will certainly continue to shop here and would hesitate to recommend to other people…
6. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Kate Barton
Hello,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that, despite a little hiccup with the return, our customer service team was able to locate the item and process your refund efficiently.
It's wonderful to know that you found the quality of our items to be top-notch and that you've been receiving compliments on the top you kept. We truly appreciate your kind words and your recommendation.
Customer satisfaction is our priority, and we're grateful for your understanding and support.
If you ever have any further questions or need assistance, feel free to reach out. Thank you for choosing to shop with us!
Best regards,
Kate Barton Team
Kate Barton deserves encouragement and…
Kate Barton deserves encouragement and were it not for the slightly misleading sizing chart, and one review saying “love the lining” on an item which in UN-lined (why hasn’t it been corrected?), I’d give them 5 stars for good communication, interesting styles, and endeavouring to please. Possibly slow to refund on a return made over 10 days ago but am optimistic.
28. september 2023
Uopfordret anmeldelse
Besvarelse fra Kate Barton
Dear Rosemary,
Thank you for your valuable feedback. We appreciate your positive remarks on our communication and unique styles. Your observations about the sizing chart and product review discrepancies are duly noted, and we're committed to addressing these issues promptly.
We apologise for any delay in the refund process. Please be aware that, while we're actively working to improve this aspect, refunds may take up to 21 days to process.
Your optimism is appreciated, and we look forward to serving you even better in the future. If you have further concerns, please reach out to our customer service team.
Thank you for choosing Kate Barton!
Best regards,
Kate Barton Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.