Kaspa's Desserts - Liverpool Anmeldelser 1

Visited the Liverpool restaurant with the children. The place was absolutely disgusting. The service was rubbish. No one seemed to know how to work the till or get the correct pricing. We was overcharged for ice cream. The toilets were absolutely vile took photos and I’ve told Kaspas “customer service” that I want a refund. It has now been two months and they still have done nothing about it. No refund processed some man called Ian Turner emailed me to offer me a £25 voucher which I declined because there is no way I will return to that restaurant again because of the lack of hygiene And how dirty and unsanitary it was. I would not take my children back there ever again. I still want my refund as it’s £25 wasted when I could’ve took them somewhere else it is really poor customer service that this has complaint has still not been dealt with for over two months. Do not visit the Liverpool restaurant go somewhere else it is absolutely filthy and the staff don’t seem to care either there should be daily checks for hygiene and health and safety. This clearly doesn’t happen here