Kamoni Anmeldelser 

1.083
•
TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Un site ARNAQUE ! Ne commandez surtout pas, les photos ne correspondent pas aux produits, les couleurs sont super fluo, les tailles sont démesurées, et bien sur c'est impossible de renvoyer les produ... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Received 4 bikinis today and keeping a grand total of 0. I followed the size chart, sized up like recommended and I’m one wrong move to flashing everyone. The sizing is absolutely awful and it’s such... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I bought a bathing suit from you guys. It ended up being too big. I have tried to contact you several times through email submitting several tickets and calling your 188 number. No one has gotten in c... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered 5 suits in size XS tops, small bottoms. Order took about 8 days from time placed til delivery at my door. All suits are well crafted and made of super soft, quality material. I even ordere... Se mere


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(1.083)

13 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fantiaic Customer Service

I ordered 2 bathing suits, the first was large bottom & medium top. The 2nd was the same size top & bottom. I needed to exchange the medium on the first swimsuit. The 2nd product was too small and needed to do a complete return on that one. By which in no way was this Kamoni fault. Not do they have great customer service, but they asked I keep the order to donate, and they would ship the exchange and the new product I picked out!!! Great Customer Service!!

20. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Finally received

I received my bikini finally! Good quality bikini & true to size.

20. juni 2024
Uopfordret anmeldelse
Kamoni-logo

Besvarelse fra Kamoni

Dear Susan,
We sincerely regret that your recent order experience did not meet your expectations.
Please understand the 1st delivery failed was because the shipping company can't contact the recipient. We have asked the shipping company to re-deliver the order and we saw the order was delivered. We were wondering have you received your order?
Best regards,
Kamoni VIP customer service team

Bedømt til 5 ud af 5 stjerner

Quick delivery

Quick delivery! Some of the tops/bottoms didn't fit but customer service was very responsive and replaced the pieces without returning the items and only charged 10.99 for shipping. One top didn't come in the larger size but they let pick an entire bikini set in place of 1 piece.

12. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Your order will be disposed of…

I ordered May 28 and have been tracking my package since I got the tracking number. Went great until it was suppose to deliver Friday June 7 and I get an email stating it could not deliver due to wrong address (yes I forgot my apartment #) but the address still goes to the main office so I have a feeling they didn’t even attempt to deliver. I saw it went back to my local PO. Had planned to get it the following day. Glad I checked the tracking number and I see it’s being sent back to sender! If they “attempt” to deliver and it fails, your package will be “disposed of” and you’ll never get it back. I’ve been back and forth between my PO and the PO it was disposed of to. Yes, my anger is mostly at my PO for sending it back so fast but the company has their packages ordered to be disposed of if unable to deliver. Now I’m without my package and out of my money as well! Please send me what I paid for and I’ll pay shipping if that’s what it takes. Their customer service did reply ONCE since then stating to call the PO and see if I can pick it up. Umm I live in KANSAS. Package is in ILLINOIS. Can’t exactly do that. Make it right or I will be disputing the charges.

7. juni 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amaaazzzing !

I have bought from this brand three times already ! The bikinis are amazing ! Quality, design and size ! Customer service are professional and friendly! They would get back to you promptly!

I highly recommend this brand !

5. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Passer commande hier

Mise à jour
Une réponse du service client qui me dit que ma commande est bien parti et que j’aurais du recevoir un mail mais toujours pas de mail
J’attend les 7 a 10 jours comme dit dans leur réponse mais j’ai des doutes 😣

Il me demande de leur répondre mais comment faire si je n’ai pas de mail 🧐
Passer commande hier
Aucun mail de confirmation aucune commande enregistrée dans mon compte par contre payement de plus de 70€ bien pris en compte 😡 que puis je faire pour avoir une confirmation car cela m’inquiète
Bcp.
J’ai envoyé un mail à l’adresse qui est sur leur site le mail est revenue en me disant que l’adresse n’était pas valide 🤬

4. juni 2024
Uopfordret anmeldelse
Kamoni-logo

Besvarelse fra Kamoni

Chère Aurélie,
Nous nous excusons sincèrement pour tout inconvénient qui aurait pu être causé et nous apprécions votre patience et votre compréhension.
Il s'agit de votre numéro de commande KFR000006035. Les e-mails de confirmation de commande et de notification d'expédition seront envoyés à votre adresse e-mail que vous avez utilisée pour passer la commande. Vous pouvez vérifier votre boîte de réception et votre boîte spam. Veuillez vous assurer de vous connecter à votre compte sur notre site Web avec l'adresse e-mail que vous avez utilisée pour passer la commande.
Nous vous avons envoyé un e-mail concernant l'état de votre commande à l'adresse e-mail que vous avez utilisée pour passer la commande. Veuillez nous répondre dans les meilleurs délais. Il s'agit de notre email de service support@kamoni.fr. Veuillez vous assurer que vous nous avez contacté via notre adresse e-mail de service correcte. Votre commande a été expédiée. Si tout se passe bien, vous recevrez le colis dans un délai de 7 à 10 jours ouvrés. J'apprécie beaucoup votre aimable compréhension et votre patience. Merci.
Cordialement,
Équipe du service client Kamoni VIP

Bedømt til 5 ud af 5 stjerner

Satisfaite du maillot et du service client

J’ai commandé un bikini qui etait splendide mais trop grand. Des que j’ai contacté le service clients, ils m’en ont renvoyé un autre de taille inférieure. Donc je pense que la prochaine fois je commanderai directement une taille en moins. Le tissus est très bonne qualité et les couleurs aussi belles que sur le site

19. juni 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This is not a reputable company

This is not a reputable company. I ordered two bikinis. Cut of the bottoms do not suit me and am unable to return due to costs of returning to USA. Which was not clear on returns policy.

I have contacted the company multiple times and now met with silence.

I can see other has same experience and company responses are suggesting errors on customers behalf. That is not the case.

Do not use this company

4. juni 2024
Uopfordret anmeldelse
Kamoni-logo

Besvarelse fra Kamoni

Dear Deborah,
We sincerely regret that your recent order experience did not meet your expectations. We apologize for any inconvenience caused and for the dissatisfaction you encountered with the items purchased. Please don't worry, we'll surely resolve the issue for you.
We did come up with other solutions as we work on this issue, but these are just suggestions and you have the absolute right to return your order within 30 days. Upon checking, we have reached an agreement and you have accepted our offer. We will improve the return policy accordingly and optimize the return process to give our customers a satisfactory return experience. Wish you a good day!
Best regards,
Kamoni VIP customer service team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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