Kajoon Anmeldelser 

Really nice bracelets, initially bought 2 but when they arrived they were slightly too big , Kajoon exchanged them for a smaller size with no issues. I went ahead and bought another bracelet and ring to match. Super quality and unique esthetic, will definitely buy again.

Bought 2 bracelets and got gifted one. 2 broke after a month havent worn the other one for a while fear of it breaking. For the exortionate prices of these braclets for them to break so soon is dissapointing. After a bit of reseach you would be better off buying the same bits from etsy as most of the piecies on the bracelts you can buy wholesale and make at a fraction of the cost with better braclet elastic🤷🏾‍♂️

Bought bracelet for £50 expecting excellent quality. The elastic failed after a few months. I requested a replacement or repair but was told they don't do repairs as they end up having an elevated cost. They offered to send me a new product as replacement at a 50% discount. My further emails have been left unanswered.
Extremely disappointed in durability of the bracelet and also with customer services lack of response to my emails.

Lovely bracelet... thankyou

Very pleased with everything that I have received

Great service and looks after their customers, really happy thank you

Excellent quality and overall really happy with my purchases - Thankyou

Great quality.

Really good pieces. Well made and attractive to wear.
Delivery is reliable and the returns system worked well when I ordered something that was too large.

Great quality, just as described.

Perfect product

Great product delivered fast.

A gorgeous bracelet. Beautiful stones and colours. Great service. Arrived quickly.

Poor handling of customs charges and misleading communication

I ordered from Kajoon expecting international shipping and customs to be handled as indicated at the time of purchase. When the parcel arrived in Italy, I was unexpectedly asked to pay customs charges at delivery (€58).

Prior to delivery, Kajoon had explicitly confirmed in writing that any customs duties incurred would be paid or refunded by them. However, after payment, this position was walked back. I was offered only a partial refund (€15), despite the charges having been incurred precisely as described.

Communication then became inconsistent, and my follow-up messages seeking resolution went unanswered.

Customs procedures can be complex, but customers should not be left covering costs that were represented as included, nor ignored when raising legitimate concerns. Unfortunately, this was not handled transparently or professionally.

Good prompt and efficient service. Very happy with product.

I ordered a bracelet at the start of December as a Christmas present but unfortunately the bracelet didn't fit my wife. Therefore I was unable to contact Kajoon for a refund until the New Year which was out of their normal refund period. However, they understood the situation and sent me an email with a pre-paid returns QR code that I could simply take to the post office, and after receiving the bracelet back they have processed my refund.
You learn more about a company when something goes wrong and Kajoon has done itself proud (hence me writing a review which I don't do very often). Thanks again to Konstantinos who was dealing with my query.

The order and delivery was spot on. I was just a little disappointed in the size of the bracelet.

Nicely made product, lovely weight. One thing that will put you off or it did for myself. The black/greenish mark as the cooper oxidised against the oils and Ph of our skin. However, soap and water it's off, clean the ring and then begin enjoying again.

After ordering the wrong size, I can’t praise you enough for the response and the quick exchange .
Thank you

Intems are as expected, great work, nice crafting !