Justsmoke.me Ltd Anmeldelser 25

TrustScore 4.5 ud af 5

4,3

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I’ve been a repeat customer of Just Smoke Me & keep coming back for their huge range of products, great prices & awesome customer services- and I’ll keep coming back for all of the above! :)

Bedømt til 2 ud af 5 stjerner

I placed an order on their website, it said the transaction was completed, and I got an email about 15 minutes later stating my order was confirmed. Several days late, I get an email saying that the i... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I absolutely love “just smoke me”, they are a very friendly, professional and are always sending me complimentre gifts and different items to try , along with the items that I bought 🤩 The items are... Se mere

Bedømt til 5 ud af 5 stjerner

This site is not only awesome for the range of products it sells - including my favourite: King Palm - but also for it's next-level customer service. Highly recommended for stoners countrywide.

Virksomhedsoplysninger

  1. Cannabisbutik

Skrevet af virksomheden

The UK’s largest authorised King Palm distributor Official wholesale supplier of Popz & premium smoking accessories Stocking bongs, grinders, blunt wraps, flavoured filter tips & more Competitive trade pricing with dependable stock levels Trusted by retailers nationwide


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

25 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

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Bedømt til 5 ud af 5 stjerner

All around Awesome

I’ve been a repeat customer of Just Smoke Me & keep coming back for their huge range of products, great prices & awesome customer services- and I’ll keep coming back for all of the above! :)

6. april 2026
Bedømt til 5 ud af 5 stjerner

I absolutely love “just smoke me”

I absolutely love “just smoke me”, they are a very friendly, professional and are always sending me complimentre gifts and different items to try , along with the items that I bought 🤩
The items are posted very efficiently and with care… I have used the company for a while now and I will be doing so for the future… 🤩

11. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommended.

This site is not only awesome for the range of products it sells - including my favourite: King Palm - but also for it's next-level customer service.
Highly recommended for stoners countrywide.

29. november 2025
Bedømt til 4 ud af 5 stjerner

We've ordered the express delivery and are still waiting six days later

We've ordered the express delivery for or purchase and it's now six days we have waited, you were recommended so thought we would give you ago and I know it's not a fortune it's just tips which have taken so long I've smoked the smoke I had to try them with as it was Friday they should have been here, and thank you for doubling the order but I'm so disappointed since we expected them to be here when they do get here we won't anything to use with your product... Your sight does look a really good store and I will recommend you as your products are good I'm just sickend how long I've waited if I order something else from your site I will obviously change my opinions and start rating if the product gets delivered when it should .you do have rather good items so will be getting other orders from you either way it was just I was looking forward to recieving the tips and had my smoke but now with it taking so long I've now barely nothing I'm hoping I will still have some when there here ... Your shop is still Great as it could be an unfortunate event that's out of there control. Thanks

17. maj 2025
Bedømt til 1 ud af 5 stjerner

Product has not been delivered weeks…

Product has not been delivered weeks after ordering. Royal Mail confirmed delivery by email but still no product. No response from JustSmoke to three emails, around delivery time and requesting a full refund.

I am out of pocket and overall terrible customer experience.

21. april 2025
Justsmoke.me Ltd-logo

Besvarelse fra Justsmoke.me Ltd

Hi Peter,

We emailed you yesterday, but haven’t received a response yet. Just checking in—have you been able to contact us at headoffice@justsmoke.me or give us a call on 01244 722706?

Regarding your order, Royal Mail’s tracking was slightly inaccurate—it shows as delivered, but we can confirm the parcel was actually returned to us and arrived back on Saturday, 19th April.

We repacked your order the same day, and it’s now awaiting collection by Royal Mail.
Your new tracking number is: LO378646152BG.

If you have any questions or need further assistance, feel free to get in touch.

We’ll also look into why we haven’t received your emails on our end, just in case there’s been an issue with delivery or spam filtering.

[UPDATE] - We have found you in our spam box, We have added you to our trusted contacts. Please check the email we have sent to you today. Many Thanks


Best regards,
The JustSmoke Team

Bedømt til 2 ud af 5 stjerner

Inaccurate inventory

I placed an order on their website, it said the transaction was completed, and I got an email about 15 minutes later stating my order was confirmed. Several days late, I get an email saying that the item I ordered is actually out of stock. Not the biggest deal, I know, and everyone makes mistakes sometimes, but that’s just kind of annoying. But I run into that problem quite frequently on a lot of other sites, so it appears to be something that a lot of businesses struggle with.

21. december 2024
Uopfordret anmeldelse
Justsmoke.me Ltd-logo

Besvarelse fra Justsmoke.me Ltd

Thanks for reaching out, we really appreciate you taking the time to let us know.

We do, sometimes run out of stock on certain types of products, unfortunately, no one has ever flagged this annoying little problem before.

(A GIANT THANK YOU!)

I can see how frustrating it must have been to get a confirmation saying your order was ready, only to then be told it was actually out of stock days later. That’s definitely not, the service we want for our customers.

I've flagged this error with our tech team, It seems to be an issue with the triggers & timings of our automated emails.

We really appreciate you bringing this to our attention, without honest customer feedback (like your review) it can take a very long time for us to discover automation errors like these.

I would guess, this annoying little error has been ongoing for many years now, and without your feedback, it may have continued for many more years to come...Thank you!!

Many thanks.
Zara @ JustSmoke-me

Bedømt til 1 ud af 5 stjerner

Don't bother ordering

Don't bother ordering. Order will take over a week to arrive regardless of paying for faster shipping. They will not help when their delivery service fails. And their lovely employee (who apparently doesn't appreciate being called out on their awful behaviour) will email you personally to call you names instead of address the issues raised. Worst shop I've ever ordered from. Thankfully the mug is nice, after 3 hours of chasing it down myself.

Considering your reply, calling your customer "lazy" for your delivery service not actually attempting delivery and then not delivering to the pick up point is hardly appropriate. The only reason I was in contact was because I kept receiving emails to review and informed you I would not because of the above reasons. Also, as per your email, apparently you and your staff enjoyed the interaction.
Enjoy the review you've recieved.
EDIT: Wow, now you've stooped to flat out lies. As I tried to explain to you politely at first, Royal Mail told me that they attempted delivery twice both times I was home, I had the item redirected for pick up, which Royal Mail failed to deliver to the pick up point twice. I reached out to you for help with Royal Mail as the seller, but clearly you could not comprehend the contents of my email requests. Accept your failure to your customer and improve your service for future customers instead of spending MONTHS focusing on one review. Thankfully the mug is now my favourite and has a great story.

3. februar 2025
Uopfordret anmeldelse
Justsmoke.me Ltd-logo

Besvarelse fra Justsmoke.me Ltd

Hello there, 👋

Your tracking shows...You missed your own delivery 3 times!!!

After which, you became very angry at Royal Mail for not delivering a ''4th time''

Royal Mail ignored you & you became angry towards us.
We stopped communication with you as you only wanted to argue...Then, when you realised you couldn't get the item for free, you finally stopped acting out & went to collect your item.

In future, please be kinder to people & don't miss your own delivery slots 3 times. Many thanks xx


Bedømt til 4 ud af 5 stjerner

Good customer service

Good customer service. Part of my order ended up being out of stock, but was quickly notified and offered a replacement or refund.

9. februar 2024
Justsmoke.me Ltd-logo

Besvarelse fra Justsmoke.me Ltd

Thank you :) - We have just received new stock this week.

We're now offering 'back ordering', where customers can purchase out-of-stock items and be placed first on the website to receive that stock once it arrives in our distribution centres in the United Kingdom.

Bedømt til 5 ud af 5 stjerner

Arrived quick,taste good 👍🏻

Arrived quick,taste good 👍🏻

12. januar 2024
Justsmoke.me Ltd-logo

Besvarelse fra Justsmoke.me Ltd

We're glad to hear things arrived on time, We've have had many problems with delivery in the past, thankfully, it appears these problems are now behind us :) See you again soon x

Bedømt til 5 ud af 5 stjerner

Great service and value

Great service and value. Prompt Delivery.

24. januar 2024
Justsmoke.me Ltd-logo

Besvarelse fra Justsmoke.me Ltd

Thank you kindly for your review :) As of 2025, We only offer 24 hour & 48 hour, tracked delivery for additional peace of mind for our customers

Bedømt til 5 ud af 5 stjerner

Five stars

Was a bit worried about ordering since the last review was so long ago but package arrived fast and had everything in great condition that I couldn't find anywhere else for great prices 😻 Will be repping the sticker on my forehead everywhere I go now, legends, thank you

26. november 2023
Uopfordret anmeldelse
Justsmoke.me Ltd-logo

Besvarelse fra Justsmoke.me Ltd

That's incredible! Thank you for your honest review :) - We now produce 60cm large, heat transfers of our lovable, stoner shark mascot! These can be applied to clothing, hats & even your suitcase, if you want to stand out in the airport ;)

Bedømt til 5 ud af 5 stjerner

Great servies and communication would…

Great servies and communication would recommend 5 stars

15. april 2022
Uopfordret anmeldelse
Justsmoke.me Ltd-logo

Besvarelse fra Justsmoke.me Ltd

Thank you!! We struggle with getting back to everyone, but when we do...We want to know everything about you :) Have you been back to try our newest flavours?

Bedømt til 5 ud af 5 stjerner

Good value

Recently ordered from here, easy and simple ordering and arrived sooner then expected, thanks

26. september 2021
Uopfordret anmeldelse
Justsmoke.me Ltd-logo

Besvarelse fra Justsmoke.me Ltd

Thank you for the 5 stars. We've recently upgraded our delivery services... Now all orders are sent via tracked 24-hour or 48-hour shipping :)

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