Defective leggings.
Up until my last purchase which was Jan 7/26 I've never had any problem with anything. However this time after purchasing a pair of leggings after cutting the tags off I realized the back of the leggings had alot of the thread coming undone and they are ready to fall apart. Went to the store in Oakville, Ontario and the clerk said although she can see there are defects she wouldn't let me exchange them for a pair that wasn't. Even though I had the bill and the tags. She was extremely adamant that because the tags were off she wouldn't do anything. Thats the policy. So very disappointed in Just Cozy. I have purchased over the last couple of years over $300 of merchandise. I didn't think I needed to look over them with a fine tooth comb before removing the tag. Well they are totally useless and non wearable. I will never purchase anything again from this store and will tell everyone I know about my experience. These ones will go in the garbage even though they are brand new.






