Jukki UK Anmeldelser 

Also would give 0 stars.

Item arrived, not what I was after. Read online takes 2 weeks for refund? Posted same day and 3 weeks later still waiting. Cindy customer service agent useless! Was told last person arrived and awaiting check. Cindy my word, said it’s stuck in Royal Mail when it showed Royal Mail signed received 2 days later. I stated I wanted a refund and she sent me a form to fill in when had details already. Sent form back and she still was asking if I want a refund, learn to read Cindy!

She said refund takes a few days last Thursday and still waiting. Filed a PayPal claim and sent details to ofcom

I was waiting for my order placed on 24 september, the lady answer very quick to my emails.
The only what they need to improve is delivery because is too slow, I received yesterday 14th october my order
The items what i bought are high quality and more beautiful that the picture.
I recommend this page. Just please Jukki team Improve the delivery.

Item did take about a week to arrive but their website did state that there may be delays. Amazing product so happy with the size and quality of it!! No problems at all.

I was reluctant to order after reading the reviews for August but I have to say my experience has been really positive. I ordered the pastel pink baby nest bundle last week and it arrived today in the UK, less than a week. I’m regally happy with the overall look and quality of the bedding, it meets my expectations and matched the pictures on their website. I would order again based on this.

Jsem nadšená - krásné kvalitní látky a zákaznický servis nemá chybu - velice ochotní a vstřícní! A dobré ceny :)

I would give ZERO stars if I could. Poor customer service, delayed delivery with no explanation and an absolute shocking returns policy where they scam you out of money. They do not show to care for their customers and are clearly just out to make as much money as they can without any care about product quality or customer service. DO NOT USE THIS COMPANY.

Dommage, produit de bonne qualité, site plutôt bien dans la proposition et le choix des articles mais ne propose que Colissimo quel dommage. Je ne recommanderai plus tant qu'il y aura que ce type de livraison possible, que des problème, commander il y a presque 1 mois reçu aujourd'hui et même pas à domicile. Je sais bien que la livraison n'est pas la faute du site mais ils ne nous laisse pas d'autre choix. De plus aucun dédommagement ou geste commercial de la part de la marque après les avoirs contacter.

I ordered as they looked a good trustworthy company. When I placed my order I never received a confirmation email which was worrying, My order just says processing and nothing else. I emailed them and no response. Today I checked on companies house government site with the details on Jukki site and it says under the company number that the company dissolved in December 2021!! I am trying to get my money back now through my bank. They shouldn’t be allowed to keep advertising and using the trust pilot rating to gain your confidence. Very angry I’ve been conned and.

I ordered something from this website thinking it was legitimate but it clearly can't be as my order status is showing as processing even though I ordered my product a week ago. I've emailed them on numerous occasions for an update and had NOTHING back. Disgusting service. Not happy at all. I want my money back. Absolutely scam and waste of my money. AVOID. Says its based in Telford but clearly isn't. What a load scamming fools ahwell I'll be taking this further

Reçu nid bébé cocoon confort, via le site dans les temps. Le produit est parfait, qualité toute douce, trop mignon mignon

Registered showing in Telford, England.
I asked why it wouldn't accept my Scotland delivery address and they say postage costs are too high?
It's the UK!!!

I have ordered some items from Jukki but still do not have my order. They don't answer my e-mail....ignoring me.
I am very disappointed and angry because I spent 50 euros on the items I did not get.
I don't know what to do to get my money back.

All products are in exelent condition. I love items from this shop. Last month my parcel was stolen and delivered in the wrong address. Mrs Sandra from customer service help me a lot and she send me my order again and today i got it. All products are amazing!! Thank you so much for your help which is very profesional with a lot understanding.
I am recommended this shop very much!!!!

I have ordered a maternity pillow on 9th July. On 12th July I have received an email confirmation that the order is been posted via Royal Mail 4-7 days. Today is 3rd August and my order is nowhere to be seen and a tracking number provided does not work. Before buying I checked the address as I've never heard of jukki uk. The company claims to be operating from Telford UK, however when I contacted them regarding my item, they told me to be patient as the goods are shipped from Poland! Unfortunately is been nearly a month, nothing is been delivered and the tracking number does not work. I contacted the company again on 26.07.2022 infoming that my purchase still did not arrived and asking for a refund of £24.98 and to no surprise I have not received any reply to this email. I am disappointed and angry because now I needed to purchase another pillow but I waited for the one I ordered and suffered being uncomfortable, hoping it will turn up. I wanted to order more of this website, including some lovely swaddle blankets but having a bad experience I will steer clear as so far no product, no money or response to my queries.

bad customer service,
I ordered an item which was returned in next couple of days, and its been 18 days they have recieved it as i can track the item, but no refund been issued yet.

I gave a review on there page it was a bad one I can’t find it to remove it or even correct it I apologise as I have kept the bedding for the cot it’s cute on and the big snake pillow for around it. the sleep bag for my son It could do with extra buttons under the arm pit so he can’t slide down as he is a wiggler so I wouldn’t put this on him, I was 100% guna take this back but once I pulled it out it of the box and opened it up it did grow on me n my baby like looking at the pictures on it I did also email these and I have been offered a partial refund that it takes something if not using the sleep bag I guess

Produsele sunt ok, insa cei care trimit comenzile, lipsiti de profesionalism. Mi-au gresit adresa, prima data, desi eu o trecusem corect, cu toate detaliile, au trimis comanda in Timisoara si trebuia in Cluj. Tot eu facand sesizarea, am primit coletul intr-un final, la mai bine de o saptamana dupa ce le-am scris si mi-a venit fara un produs, pe care, nici nu l-au mai trimis, chiar daca am sesizat acest lucru. Scria din nou adresa gresita. 🙁

Commande reçu aujourd’hui. Commande reçu en une semaine mais suivie de colis. Au top! Matière super, contente de mon achat.
Recommandée.

Jsem nadšená z těch krásných látek motivů a širokého sortimentu.. Skvělá práce, rychlé dodání, a komunikace super. Vřele doporučuji 😊

Reçu ma commande à l’instant, super heureuse.
Reçu en moins d’une semaine.
Produit super, qualité au top pour le prix.
Je recommande à 100%
Merci beaucoup j’hésiterais pas à commander de nouveaux et surtout a recommander le site à toute ma famille et amis.
Merci JUKKI !!!