Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
2,8
8 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I paid $50 for a 4 inch figure and then waited two whole months for it to finally arrive. When it finally showed up first, it's only two inches, and they didn't even care to color her skin, so she looks like an absolute ghost and barely has any facial feature this is the laziest figurine , I have ever bought , and I assure you I will never be buying from here again.
The model they made for me was perfect. It was exactly what I had hoped. My son was so excited to get it. Quality was great.
Jujubit, don't be lieing to people. Saying that you recently changed things when I know for a fact that you have not "restructured how your support team handles inquiries so you get real answers, not repeated messages" and can provide proof of it. I still have other orders I'm waiting on and your company is still sending the same messages.
Originally my experience was stellar. But the more I use them the more issues there are with communication, with quality of the product, and resolution seems non-existent. They only communicate through their in-app (or on the website) chat window. And they have stopped responding there as well. It’s a bit of a Jeckyll / Hyde situation so buyer beware depending on which way it goes for you.
UPDATE 1: after 2 weeks of a promised response and solution the customer service rep said I was just wrong (despite photo evidence to the contrary) and provided no solution. Only chose to argue more.
UPDATE 2: Also, there’s definitely a fake 5-star review on here in response to my review. They take a minimum of 3 weeks from order to fulfillment. They posted that they “saw my review and decided to order and are happy with their order”. I posted my review on 06/13, and they posted their review on 06/22. There’s no way they got their order that fast. And they specifically claimed to have ordered after seeing the only review on TrustPot at that time (mine). Timing is incorrect. That’s a fake review.
UPDATE 3: They acted like they were going to replace one of my minis that already broke. Then they said nevermind. I had to buy the 3d print files from them to be able to get the mini printed elsewhere. I am never giving them my business again.
UPDATE 4: I had recommended them to multiple friends. None of those friends have received their minis. One friend ordered in MAY and hasn’t received his mini.
UPDATE 5: Jujubit had my review pulled because they don’t like the truth getting out. I’ll keep reposting this very real experience.
UPDATE 6: Jujubit’s “improved” customer service included a series of inane emails that never resolved the broken mini. My review score is accurate. They are still terrible.
Besvarelse fra Jujubit
Hi Adam, we're sorry and thank you for laying all of this out. We take the feedback seriously and are always working to improve. We've since made changes to how our support team operates, including faster response times and clearer resolution paths. Would you email support@jujubit.ai with "PRIORITY + your order number" in the subject line? We'll make sure yours gets handled first. And if your friend is still waiting, they're welcome to reach out to us as well.
What I bought and what I received are so different, it's not even funny! The render the on "Create your Own" figure I obtained was beautiful; The figure I received is atrocious. The paint job is half done, botched, and looks terrible. They legitimately ruined my character. For a 10cm figure, and considering the price they charge, you'd expect them to at least do a decent job with painting. But no, they don't. This company is a scam, and that's it!
Besvarelse fra Jujubit
Hi ArKeron, we're sorry about your experience. Our figures are full-color 3D printed, meaning color is embedded into the material during printing rather than painted on, so the finish looks different from traditional hand-painted figures. That said, if what you received is significantly different from your 2D preview, that's something we'll address. Would you send photos to support@jujubit.ai with "PRIORITY + your order number" in the subject line? We'll make sure your case gets reviewed first.
No communication. I reached out twice, once for a status update, and another because the order status had not changed over 3 weeks (it was still in printing) and they sent me the same exact automated message with no update.
Considering their policy is they cannot refund you once they begin printing, its very obvious they just take orders, promise a short window time span for delivery, and update the status asap to printing when in reality I'm sure nothing has been happening.
Least I can do is share a review here. So as far as I know I probably don't even know if I'm ever going to get my figure.
Besvarelse fra Jujubit
Hi Sheridan, we're sorry about your experience. Production involves handwork including 3D model refinement, post-processing, and quality inspection, which is why it takes longer than typical e-commerce orders. We've recently improved our support response times so updates are specific to your order rather than generic. Would you send your order number to support@jujubit.ai with "PRIORITY" in the subject line? We'll look into yours and push it forward for you.
This site came up on YouTube and it looked cool. TrustPilot said probably a scam but it was such a new site I kept looking. Some randos in Reddit were showing off pics to unconvinced other randos. Took a chance figuring my credit card would reimburse me if needed. Minis arrived today! They're good enough! Plan to purchase the rest of our party asap!
Besvarelse fra Jujubit
Glad you took the chance and it worked out. It’s completely fair to be skeptical of a new site, so we really appreciate you giving us a try. Hope you have fun completing the rest of the party!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
