Die Website erweckt den Eindruck eines deutschen Händlers, tatsächlich wurde meine Bestellung jedoch über AliExpress aus China versendet. Darüber wurde ich erst nachträglich informiert. Ein Storno wu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wir möchten eine Lampe zurück senden, da sie eine sehr schlechte Qualität für den Preis bietet. Der Kundenservice über den Chat und per Mail funktioniert überhaupt nicht. Nach mehreren Versuchen... Se mere
After 5 long weeks finally two lamps arrived, absolutely not looking like the website display: The green “nordic retro” lamp has a green top and black buttom, the cord is black🙈( and with scrathe... Se mere
Very nice online shop. Our Italian retro lamp was delivered faster than stated in the shop. The quality was surprisingly good and the beautiful designer piece fits perfectly in our kitchen. Everything... Se mere
1,9
Under middel
82 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Alles wie es sein sollte
28. september 2023
Uopfordret anmeldelse
Tolle Produkte
Tolle Produkte, unkomplizierte Kommunikation. Bin mit allen Bestellungen sehr zufrieden. Qualitativ sehr hochwertig.
31. august 2023
Uopfordret anmeldelse
Definitivamente muy recomendable!
¡Estoy positivamente sorprendida! Diseños geniales de buena calidad y responden rápidamente a preguntas.
27. september 2023
Uopfordret anmeldelse
No reply by e-mail, phone number no longer in use.
I ordered three pendant lamps at Juglana, but only received two after 18 days of waiting. I informed the company, asking for the remaining lamp, but did not receive any reply at all after seven days. I tried to contact them by phone, but their phone number is no longer in use. I don't know if the third lamp got lost during the shipment or is still on its way. I now made an application to return my goods and receive a refund. I hope to receive a reply, because now it looks like Juglana is nothing more than a ghost company for goods shipped straight from China, with zero customer service.
20. september 2023
Uopfordret anmeldelse
Still no lamps after two months
I ordenes two lamps and after 2 months there's still no sign of the 2 lamps. I have tried to contact Juglana a lot of times to cancel our order and receive our money back but we haven't received a reply. I have written with Them before, but now they do not answare me.
I just want to have my money back…
26. september 2023
Uopfordret anmeldelse
Fully satisfying shopping experience
Nothing to complain about. The support was also very fast and helpful. Will order again!
20. september 2023
Uopfordret anmeldelse
Very good overall experience
Great quality and a friendly customer service. Very good overall experience.
14. september 2023
Uopfordret anmeldelse
Gerne wieder
Sehr guter Service. Schöne Produkte. Gerne wieder!
20. september 2023
Uopfordret anmeldelse
Just a dropshipping company
Do not order here! We have ordered four lamps through Juglana. 2 lamps have been delivered after 4 weeks but after 8 weeks there's still no sign of the other 2 lamps. We have tried to contact Juglana multiple times to cancel our order and receive our money back but we haven't received a reply.
Update: we eventually did get in touch with Juglana and received our money back for the lamps that haven't been delivered.
13. september 2023
Uopfordret anmeldelse
Es una estafa
Es una estafa, han cobrado el importe y el paquete no ha llegado. Te explican que lo encontrarán, pero no saben cuándo ni cómo, que es problema del transporte no de juglana. Y no te devuelven el dinero.
6. september 2023
Uopfordret anmeldelse
Not the product you're expecting.
Not the product you're expecting.
Nothing like the photos. Too expensive. The return policy is not clear and it takes too much to talk to the support team.
Not good.
22. august 2023
Uopfordret anmeldelse
Germany meets China
After 5 long weeks finally two lamps arrived, absolutely not looking like the website display:
The green “nordic retro” lamp has a green top and black buttom, the cord is black🙈( and with scrathes )/
The red “nordic retro” lamp is red/bordeaux, the cord is white.
- really nothing like the pictures!!!!
A really really bad and therfore expensive wannebee copy.
21. august 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.