Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Heroic Customer service. I made a mistake and ordered a pair of trainers that are advertised available for preorder.. when I needed them this weekend. I emailed customer service asking whet... Se mere

Bedømt til 5 ud af 5 stjerner

Always excited to receive my purchases from Jude LLow, trendy smart / casual trainers for all occasions - good quality at a reasonable price! Their reasons just keep getting better! My vint... Se mere

Bedømt til 1 ud af 5 stjerner

Tried emailing multiple times using different email addresses shared - also tried the form on their website which is buggy Terrribke and not existent customer service

Virksomhedsoplysninger

  1. Tøjbutik

Skrevet af virksomheden

A luxury footwear brand


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

283 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

12/10

I purchased some trainers a while ago which were out of stock but I messaged on the off chance and they replied saying they had a pair left in my size which were used for show, they sold them to me happily. Once they arrived I was blown away with the quality and look of the shoe, 12/10 will definitely buy again!

7. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First time purchase

First time making a purchase but definitely won’t be the last. Incredibly comfortable, fantastic quality & fit perfectly! Super quick shipping too, even more impressive as I bought these over Black Friday weekend. Can’t recommend highly enough

4. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing customer service…

First bought a pair of these trainers whilst out shopping ,fantastic quality really pleased, so looked at Black Friday sale ordered a pair of same trainer in different colour realised when placed order I had ordered my normal size and previously had to go size up ,it was a Sunday evening tried to contact and clinked on link on website and started what’s app chat straight away and problem sorted immediately shoes then arrived within a day I have to say fantastic service and please order these shoes you will not be disappointment fantastic quality and affordable price and customer service excellent ,first class…

1. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First time customer

First time customer, ordered the black Nico’s on Black Friday. They arrived already yesterday, quickest delivery out of all Black Friday ordered. And blown away by the quality, great, great pair of trainers. Will defo be ordered again 👊🏻

30. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Just brought my second pair after seeing the first!

Reached out to the team when I was unsure about what size to get. Received swift and friendly response. Got the PIERRE blacks on preorder. Was kept up to date throughout the process. It came much quicker than expected.

When it came, i was impressed with the quality and fit. Very comfortable and smart. Went well with both a smart and casual look! Looks better in person.

Just ordered the TELIER | Whites!

30. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

One brand to watch out for the future. 5***

Advert popped out on my IG timeline and decided to have a look. Had some questions and reached out on Instagram. Seller was very quick to respond to my queries. Shipped and received within 24hrs. And don’t get me started on the quality of the product. Top notch. All round 5* service. Great value for money

29. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

What an unbelievable experience!!

What an unbelievable experience, I was told my trainers were out of stock, messaged directly, I was able to swap out for another pair and they were out on next day delivery as I needed them for holiday! I can confirm the trainers are also as epic as they look, great quality, fit and comfort! Don't hesitate if you're thinking about getting any of these, you won't regret it! I'll defo be buying more!!! Thank you!!!!!

14. november 2024
Bedømt til 5 ud af 5 stjerner

Very happy with the service

Very happy with the service. I orded some trainers and they wasn't able to be delivered before I go away. The customer service here contacted me informed me and we sorted out an alternative. Very happy thank you Jude Llow

18. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Disappointed

Disappointed. The trainers are actually quite nice but just not what I was after. The returns process is shocking. Cost me £13 to return them. So £20 down just to view and try them on. Thy were also very slow to process the return. Would have just appreciated more honesty in the website about the returns process before ordering.

15. oktober 2024
Uopfordret anmeldelse
JUDE | LLOW-logo

Besvarelse fra JUDE | LLOW

Hi Ross

We appreciate and understand your frustrations, however we feel this review is very unfair.

As discussed on emails, which we responded to you within 30 minutes on separate accounts. We explained why we don’t offer free returns, due to the current size of our company we don’t have enough returns coming back to us that a courier would need to offer us this service. This is why only the big companies offer this service as they can meet the order demands from the courier. The information is on our shipping and returns page on the website & we only ADVISE that a return is sent back on a tracked service to make sure we 100% get the parcel back and can provide a full refund.

We received your order at our P.O. Box on the 1/11/24 which was the brought to our offices via Royal Mail on the 4/11/24. By 7/11/24 your refund was processed. 3 days for you to receive your refund.

95% of companies charge the customer to ship a item, however not many companies charge only £5.00 to receive the product the following day, so we apologise you feel you’re £20 down to view a pair of our trainers, but unfortunately there are pros and cons of online shopping. We always give the best service possible to our customers & will continue to keep improving our services, maybe one day in the future we can offer free refurns policy.

Kind regards

JL


Bedømt til 5 ud af 5 stjerner

Nico Purchase

Recently purchased a pair of the Nico range and they are up there with the best footwear I have ever worn, the fit, the look, and the quality are exceptional. Considering I have always bought Arne, and have always disregarded other brands, I was amazed at how good these were! They get a lot of looks! Delivery was excellent too.

I actually messaged Jude Llow on Instagram asking for further images of the trainer. They were very helpful and it felt like a real personal service.

Having ordered x4 pairs because I was unsure which would suit me best, I then ran into terrible issues with delivery of the return. This was through no fault of my own or Jude Llows. After another message to them they were very understanding in still offering me my refund outside of the allotted refund window.

I'll be back for more!

25. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Top quality shoes & brand owner.

Absolutely top quality shoes. Can be worn dressy or casual.

I was after the Telier in Taupe but sold out online, messaged on instagram got a really quick response and said to check in Harvey Nichs as they had stock. Went today and picked them up! Will be ordering a black pair soon, guys a top bloke and has a top quality brand.

20. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Been new buying from this brand since it…

Been buying from this brand since it started and you can’t go wrong with the quality, designs and customer service, just bought the the new style Nico’s as I bought two pairs of the original ones when they first came out and the colour ways and upgrades they’ve mad to the original version is top quality the shoe was already a great shoe but some how they have made it even better. The shoes are perfect for every occasion and the comfort is spot on as well I’d give this company 10 stars if I could this is my go to footwear brand now.

29. september 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere