Jujube's customer service tells you they are a real, live human being but I don't believe it. They won't call you or give you their number to call and speak to a human being. They just keep giving yo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Indifferent about customer experience. I purchased a bag and then a day later it went on sale. I contacted them about adjusting my order since it hadn't even been shipped yet and they told me they don... Se mere
This company are utterly useless at customer service. They give bland, uninformative responses and will not answer simple questions such as "When will my goods ship"? When I asked to cancel as I... Se mere
After buying a changing bag (costing over £100) and using it a handful of times the strap broke, deeming it unusable. So far I've been trying for 3 months to get customer services to either refund or... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
1,1
Dårlig
2 t anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love these diaper bags
Love these diaper bags! My husband appreciates the organizination as do I! So many different styles of bags for different needs. Customer service is AMAZING, other companies need to take note.. Ju-Ju-Be truly cares and they're quick! Shipping is always quick. Buy all the bags!
22. februar 2018
Uopfordret anmeldelse
It was super easy to find the products…
It was super easy to find the products I wanted. In the fabric style I wanted and purchasing was fast and easy. I received my bags in less than a week. One was a gift and she loved the bag and print style.
22. februar 2018
Uopfordret anmeldelse
Besvarelse fra Ju-Ju-be
Hi Melody!
Thank you for the love! We hope you enjoy both of your Be Right Back bags! Cute print selection btw!
Have a wonderful day!
Ju-Ju-be Xo!
Love Ju Ju Be!
Love Ju Ju Be!! Great customer service. Excellent products. Will be back!!
21. februar 2018
Uopfordret anmeldelse
Perfect service and quick shipping
Perfect service and quick shipping. Sushi cars is even better in person 🖤
21. februar 2018
Uopfordret anmeldelse
Fast in shipping.
Fast in shipping.. Thank you.. Although not my placement. Still have to get the items.
21. februar 2018
Uopfordret anmeldelse
Very satisfied with the online purchase…
Very satisfied with the online purchase experience, all was swift and user friendly.
21. februar 2018
Uopfordret anmeldelse
I absolutely love all of the products…
I absolutely love all of the products I’ve purchased from Jujube. Stellar customer service, very nice quality products, and durable!
21. februar 2018
Uopfordret anmeldelse
Same great products
Same great products. The shipping cost is ridiculous for such small items and it’s lame they don’t give out coin purses with most/all orders during a release. I spent $80 and didn’t get one 😕
20. februar 2018
Uopfordret anmeldelse
Besvarelse fra Ju-Ju-be
Hi Vennessa!
Thank you for your feedback! We truly apologize for the inconvenience! Please look out for an email from us!
Have a wonderful day!
Ju-Ju-be Xo!
I am always happy with my purchases…
I am always happy with my purchases from JUjube. The bags are so usable, durable, and cuuuute. The customer service is amazing. I've never had a problem with them making things right. One time I bought a bag that had a small cut in it. I didn't notice right away because it waa a hard to get print and I didn't get to look it over well. Two days later while admiring I noticed it. The store I bought it from and the company jujube made it right and I got a replacement bag within days of sending mine off.
20. februar 2018
Uopfordret anmeldelse
Organized, cute, functional bags for so many purposes
My order contained the new style mini helix bag which is so adorable! It's the perfect size for carrying your phone, small wallet or be charged, keys, lip balm, coin purse/small set, or a wide variety of items. I love that it can also be worn as a waist/fanny bag. I also got a be set and be quick to organize my larger bags. My order was shipped within a day or two by USPS, and was carefully packaged in a sturdy box. I am a happy customer!
20. februar 2018
Uopfordret anmeldelse
Besvarelse fra Ju-Ju-be
Hi Mona!
The Mini Helix is receiving so much love and we are so happy to hear about it! We hope you enjoy your bag for years to come! Thank you for sharing your feedback!
Ju-Ju-be Xo!
Great product direct from Jujube!
I received an awesome placement on my blind order of my Mini Helix for the sushi cars release. Very happy! I do think Jujube’s shipping charges are a bit steep. I can order from boutiques online to get jujube products and have them charge the same price without shipping fees.
20. februar 2018
Uopfordret anmeldelse
Love Jujube
Easy checkout, super fast shipping, excellent quality!!
20. februar 2018
Uopfordret anmeldelse
I never got it
I never got it, contacted by Ju-ju-be and haven't heard back from them
20. februar 2018
Uopfordret anmeldelse
Besvarelse fra Ju-Ju-be
Hi Rebecca
We are very sorry that you have not received our reply. We are closed on the weekends, but looks like our team did send a reply back this morning to you regarding your order. We will follow up again.
Ju-Ju-Be Xo
Beautiful product
Beautiful product! Well made and great customer service! Thank you!!
19. februar 2018
Uopfordret anmeldelse
The most convenient bag I’ve ever…
The most convenient bag I’ve ever had!!!! Wish I could rate it 10 stars!!
16. februar 2018
Uopfordret anmeldelse
Besvarelse fra Ju-Ju-be
Hi There!
Thank you so much for you wonderful feedback!
Ju-Ju-Be Xo
Besvarelse fra Ju-Ju-be
Hi Robert!
Thank you so much for your feedback! We are so happy we were able to help you!
Ju-Ju-Be Xo
Awesome customer service
Awesome customer service! Great warranty on the diaper bag. My BFF looks great, and I take it with me everywhere!
14. februar 2018
Uopfordret anmeldelse
Besvarelse fra Ju-Ju-be
Hi Marisela!
Thanks for the love! We truly appreciate it!
Ju-Ju-be Xo!
It was everything I expected and more!
14. februar 2018
Uopfordret anmeldelse
Besvarelse fra Ju-Ju-be
Hi Talisa!
Thank you for sharing your feedback with us! We hope you enjoy your Dot Dot Dot B.F.F. bag for years to come!
Have a wonderful day!
Ju-Ju-be Xo!
In Love
I love love my bag that I ordered. I got my order much faster than I thought I would. My one thought was that for as much as I paid for the bag the packaging , how it was shipped, could have been better quality. The bag is very sturdy so I suppose it didn't really need better packaging. Also, maybe the poor packaging is a way to deter stealing. Overall I am very very very happy with my purchase and with Ju-Ju-be
13. februar 2018
Uopfordret anmeldelse
Besvarelse fra Ju-Ju-be
Hi Jackie,
Thank you for sharing your concerns with us! We appreciate the feedback and apologize for any inconvenience we may have caused you! We hope you enjoy your bag for years to come!
Have a wonderful day!
Ju-Ju-be Xo!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.