JOOLS By Jenny Brown Anmeldelser 

664
•
TrustScore 5 ud af 5

4,9

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

What an amazing art in producing such a beautiful and angelic piece of jewellery. What after sale follow up emails conveying your determination in handling the customers thoughts and soul. words ca... Se mere

Bedømt til 5 ud af 5 stjerner

Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ordered jewellery items for my daughter's birthday. She absolutely loved them! Great quality and arrived in lovely gift boxes. Speedy service and good communications, highly recommend.

Virksomhedsoplysninger

  1. Smykkeforretning
  2. også i
  3. Smykkedesigner

Om JOOLS By Jenny Brown

Skrevet af virksomheden

Independent. Family-Owned. British Jewellery Since 1998.

JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.

Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.

In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.

Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.

Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.

Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.

Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.

All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.

We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:

Beautiful jewellery. Quality materials. Exceptional value. Personal service.

JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.

Customer Service You Can Rely On

Skrevet af virksomheden

We're committed.to our customers
Excellent customer service and communication are at the heart of JOOLS. Whether you have a question before ordering, need advice about a piece of jewellery, or have an issue that needs resolving, our friendly team is always here to help. You can contact us easily by phone or email and speak to a real person who will do their best to answer your questions and resolve any concerns quickly and personally. We believe great service doesn’t end when you place your order — we’re here whenever you need us.

Our Jewellery Guarantee

“Our Guarantee. Your Peace of Mind"

Every piece of JOOLS jewellery comes with a 12-month manufacturer guarantee, giving you added confidence in your purchase. In the unlikely event of a manufacturing fault, simply contact our team and we’ll be happy to assess your jewellery and work with you to resolve the issue quickly and fairly.

Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

664 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(664)

83 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Beautiful

I ordered a necklace with a blue topaz stone to go with a ring I already have. It is a beautiful necklace and I am delighted with how well it matches with my ring. It arrived quickly and I was really impressed with how pretty the packaging was.

24. juli 2026
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Great news Maria , we value you shopping again with us

Bedømt til 5 ud af 5 stjerner

Fantastic products and service

Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Also nice personalised thank you . Beautiful wrapping and presentation, feels like a gift even if buying for yourself.

23. juli 2026
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Thanks so much Karen , hope to see you again

Bedømt til 5 ud af 5 stjerner

Absolutely stunning.

Absolutely stunning, the bee is so sparkly in the light and a lovely design with open fret wings. The quality is …as always from Jools perfect, beautifully packaged and super quick delivery.
I highly recommend. Thank you Jenny Brown. Jools.

21. juli 2026
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Thank you Jackie

Bedømt til 5 ud af 5 stjerner

Amazing quality and such a good…

Amazing quality and such a good experience, have lasted me so well so far, will keep purchasing. Would highly recommend!

15. juli 2026
Uopfordret anmeldelse
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Great you noticed the quality Jessica, thats the difference when you compare us to many other products

Bedømt til 5 ud af 5 stjerner

Trust

Personal contact - kindness

1. juli 2026
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Thanks fo coming to see us , really good to chat to you too !

Bedømt til 5 ud af 5 stjerner

Fast delivery

Orders on Sunday, received on Tuesday, Jools despatched immediately, greatly helped having a birthday gift on time!

15. juni 2026
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

We try our very best to ensure we have happy customers !

Bedømt til 5 ud af 5 stjerner

Lovely, quality jewellery

Nice selection of quality jewellery, easy to order, swift delivery and very nicely packaged. I loved the bee earrings.

8. juni 2026
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Thanks Kath - Bees are some of our bestsellers

Bedømt til 5 ud af 5 stjerner

Great communication

Great communication. Well packaged even included gift box and bag. Pendant was lovely. Only negative was it was a lot smaller than expected but probably my fault as did not check dimensions

8. juni 2026
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

thanks Kathleen , we have noted your comments

Bedømt til 5 ud af 5 stjerner

Efficient

Efficient, helpful service when I requested a ring size not listed.

26. maj 2026
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Happy to help

Bedømt til 5 ud af 5 stjerner

Absolutely beautiful necklace received

Absolutely beautiful necklace received, the picture really does not do it justice, it’s even nicer in person! Quick delivery and beautifully presented in a box, with the lovely surprise of free earrings included. Such a thoughtful gesture. Will definitely recommend and shop here again!

14. maj 2026
Uopfordret anmeldelse
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Brilliant to hear Denise

Bedømt til 5 ud af 5 stjerner

Quality profucts

Fabulous products beautifully presented/wrapped. Feels like a very indulgent treat for myself! Free gift of earrings was also a very welcome bonus. Thank you!

30. april 2026
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Thanks andrea - glad you liked the additional gift too

Bedømt til 5 ud af 5 stjerner

Jacket Earrings

Earrings really pretty and got a second pair free , delivery was fast would definitely be buying more

24. april 2026
JOOLS By Jenny Brown-logo

Besvarelse fra JOOLS By Jenny Brown

Great choice, very elegant

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