Great service very prompt with the orders coming out. Having a what's app chat is fantastic when posting your questions you get an answer almost straight away staff so very very helpful 10/10.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I would have given 5 stars but the delivery driver says he tried to deliver on the Thursday said he wouldn’t try again till the Tuesday I was unhappy with that. However when I contacted Jood they imme... Se mere
For me personally it’s perfect. I started at a reserved 161kg (25st plus) I’m currently at 122kg (19.2st) I’m 9 months in to a 2 year program. My life has changed completely, my health is loads better... Se mere
Fantastic customer service, Zahhadd called me within seconds and was very friendly and informative. Speedy delivery. Ordered Friday, received on Monday. Fantastic and also a good price for monjo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Jood is a fully remote private weight-loss clinic helping patients across the UK achieve safe, sustainable results. We combine clinical expertise with modern convenience, providing a seamless, supportive journey from consultation to delivery. All consultations are carried out online by UK-licensed prescribers who assess every patient individually to ensure suitability. Treatments are dispensed from our GPhC-registered pharmacy and delivered discreetly via Royal Mail Tracked 24, with plain packaging for complete privacy. Our evidence-based approach focuses on long-term health, not quick fixes. Jood supports patients using licensed GLP-1 treatments such as Mounjaro, Wegovy and Ozempic, alongside professional coaching and lifestyle guidance. Every patient receives ongoing clinical support, progress tracking, and tailored advice to help maintain results over time. Trusted by thousands nationwide, Jood has built its reputation on safety, transparency and care. We’re committed to making expert-led weight management accessible, convenient, and compassionate; empowering every patient to feel confident in their health and in control of their journey.
Kontaktoplysninger
Storbritannien
- hello@joodlife.com
- joodlife.com
4,5
Fremragende
51 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivery issues.
Delivery issues.
After a number of delivery issues the Mounjaro pen arrived. Sadly the discount on offfer at the time doesn’t go any further so unfortunately it now over priced and unaffordable.
23. januar 2026
Besvarelse fra Jood Life
Hi Stuart,
Thank you for taking the time to leave your feedback.
Firstly, I’m really sorry for the delivery issues you experienced. Around that time, we were unfortunately facing ongoing delays and service inconsistencies with Royal Mail, which understandably caused frustration for some of our patients.
As a result of this, we have now completely moved over to DPD, which provides a guaranteed next day delivery service with full tracking and significantly improved reliability. This change was made specifically to prevent situations like this from happening again.
Regarding pricing, we completely understand how important affordability is. Our promotional discounts are time-limited offers, but we are always reviewing pricing to remain as competitive as possible while maintaining safe, regulated pharmacy standards.
We truly appreciate your feedback as it helps us improve, and we’re sorry your experience did not reflect the level of service we aim to provide. If there’s anything further we can do for you, please don’t hesitate to contact us directly.
Kind regards,
Jood Life
Disappointing
This company were great at first, but since launching their new website 1 month ago I have experienced multiple problems accessing customer services. There is only the option to communicate by What’s App / email & calls & messages repeatedly go unanswered. The new DPD delivery service requires you to be at home at the time of delivery and there is no option to reschedule, I am now without medication which I have paid for & not getting my calls answered.
21. februar 2026
Uopfordret anmeldelse
Besvarelse fra Jood Life
Hi Sarah,
Thank you for your feedback, and I’m genuinely sorry to read this.
We recently launched our new website and patient portal, and during the transition there were some unexpected technical issues which did unfortunately affect response times. That is not the standard of service we aim to provide, and I sincerely apologise if your calls or messages were not responded to promptly.
In relation to DPD, patients are absolutely able to reschedule delivery directly with DPD via the tracking link, select an alternative date, or redirect to a safe place or pickup location. However, if this hasn’t worked for you, we would be more than happy to intervene directly and arrange this on your behalf.
Being without medication after payment is understandably frustrating, and we take that very seriously. Please contact us directly with your order details, or email us at support@joodlife.com, and we will prioritise resolving this immediately.
We appreciate you raising this and giving us the opportunity to put it right.
Kind regards,
Jood Life
I was poisoned!
I was poisoned from taking wegovy from this website, i suffered internal bleeding and very nearly organ failure. Do not recommend.
28. januar 2026
Besvarelse fra Jood Life
We are extremely concerned to read this.
We have not received any report of this from you directly. If you have experienced a serious medical event, please contact our clinical team urgently at support@joodlife.com so we can investigate immediately.
All medicines supplied are genuine UK-licensed products sourced from regulated wholesalers and dispensed under pharmacy regulations.
Patient safety is our absolute priority and we would like to review this matter urgently.
Fast delivery love the payment option…
Fast delivery love the payment option and I definitely won't be going to anyone eles
30. januar 2026
I order wegovy monday evening and it…
I order wegovy monday evening and it came Wednesday. Fast & reliable
27. januar 2026
Great service
Great service, delivery was on time , being able to pay in 3 is a fantastic .
26. januar 2026
Fantastic customer service
Fantastic customer service, Zahhadd called me within seconds and was very friendly and informative.
Speedy delivery. Ordered Friday, received on Monday.
Fantastic and also a good price for monjouro. Highly recommend 👌
23. januar 2026
Very cheap compared to other companies
Very cheap compared to other companies, however my delivery took over a week.
23. januar 2026
Excellent service
Excellent service, I order my next pen and it’s ready for pick up the next day
26. december 2025
Uopfordret anmeldelse
Very helpful all the time
Very helpful all the time and there for you anytime you need advice
22. december 2025
Uopfordret anmeldelse
Highly Recommend Joodlife
Amazing service and the best thing they offer is a WhatsApp messaging service which they reply to anytime every day of the week. Highly recommend.
3. december 2025
Uopfordret anmeldelse
No longer worried and loving the success
Great company, product and price. This has been an easy and successful journey. Slow and sustainable loss on the lowest does with easy of use and great support
11. december 2025
Uopfordret anmeldelse
Great service
Great service. Always impressed with how quickly I receive my pen, often within hours of ordering!
14. november 2025
Uopfordret anmeldelse
Great customer service, continuous support
Great customer service.
Offered consistent support with my weight loss journey, at a competitive price. Highly recommended.
12. december 2025
Uopfordret anmeldelse
Easy to use
Easy to use, works fine, however on my last order the package of the pen was damaged and then wrapped in cardboard paper mesh, and hidden inside the external box.
11. december 2025
Uopfordret anmeldelse
Fab service
Fab service, fast, efficient
With a friendly service!
1. november 2025
Uopfordret anmeldelse
For me personally it’s perfect thanks to Jood life
For me personally it’s perfect. I started at a reserved 161kg (25st plus) I’m currently at 122kg (19.2st) I’m 9 months in to a 2 year program. My life has changed completely, my health is loads better, my confidence is loads better. I’m nearly halfway through my journey to a new life and that’s thanks to the support of joodlife. I’m a 60 year old male.
12. december 2025
Uopfordret anmeldelse
I am enjoying the pen I am losing the…
I am enjoying the pen I am losing the weight steady and healthy feeling so good recmend it
12. december 2025
Uopfordret anmeldelse
Dette er Trustpilot
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