Jones Whyte Anmeldelser 2.496

Sarah very clearly went through the process of our Trust review and answered all our queries in a very professional manner.

We felt taken care of from the start. Any questions were answered in a very reasonable timeframe, and although there was a Christmas break involved for all, we were provided frequent updates and assurance throughout. We can't recommend Jones Whyte highly enough.

Allana Henderson was exceptional. Since the start of Covid (which put the anchors on nearly everything Legal, and caused Ferocious delays afterwards) I had been seeking Guardianship of my mother due to her Alzheimer's advancing.

I had been let down by other companies frankly, not bothering their shirt (one even went out of business, and didn't even inform me! Updates were So infrequent and replies to my emails likewise, that I didn't even realise they'd ceased operating for months!) so I must confess I didn't have particularly high hopes with Any lawyer... but Jones Whyte were dealing with another matter for me, so I asked if it was something they could do, and they seemed actually Eager to help.

When Allana took on the case, for the first time in Years, I had someone willing to Fight for my mum. To advocate for her. To push through or find ways round issues and obstacles.

It truly felt like this Mattered to Allana, which, compared to previous experiences with Others?
Gave me hope I'd long since abandoned, and I will be Forever grateful.
(She more or less single handedly restored my faith in the Legal professions!)
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Jones Whyte really went the extra mile. Despite how long the process has become, When Allana was off, one of her colleagues would update me, and they were all nothing less than Superb.
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If this review seems somewhat fawning? That's because it's Genuinely deserved, and that's rare.

And I can give no higher praise than that.

Informative , friendly, professional excellent service

Holly was really helpful during the initial call. The process was fully explained and questions answered. Holly came across as professional and warm during my second call and I felt confident in making the choice to proceed with Jones Whyte.

I had a very positive experience with Jones Whyte throughout the process.

Communication was clear, timely, and professional at every stage. They explained everything in a straightforward way, responded quickly to questions, and made what could have been a stressful process feel well-managed and transparent.

I felt supported and kept informed at all times. Overall, a reliable and professional service that I would confidently recommend.

Weronika was accurate and efficient when dealing with initial offer process.

We are so pleased with the service we have received. The lawyer Stephanie, was so helpful and so kind, she guided us through the whole process and explain every single step on the applications nicely and clearly.

Louise from Jones Whyte dealt with my late mums estate.
Kept us up to date throughout the process and dealt with any issues efficiently and promptly.
Took the pressure off us during what was a difficult time following the loss of my mum.
Would highly recommend.

I was recommended Jones Whyte by the Funeral Directors who dealt with my Step Dad's funeral. Erin was amazing from start to finish, as we worked our way through finalising his estate. I had never been an Executor of a Will before but Erin was on hand at all times to answer any queries I had and point me in the right direction, making it a stress free experience. I'd highly recommend them

My dealings with Jones Whyte comes in two parts.
Good points: When closing my mother's trust fund Rebecca was assigned to manage this work for me. She was attentive and responsive to all my requests, provided updates weekly or whenever new information was delivered. Rebecca and her co-workers were exemplary and a credit to JW. So 5* for Rebecca and team.

Not so good points:
JW took over my mother's trust fund from a solicitor that had gone into receivership but failed to inform me. When I had to sell my mother's house they acted as conveyancing agents but sadly the conveyancer was not helpful, would not respond to calls or emails in a timely manner, although her assistant was more helpful. 3* for the conveyancing

This was our second transaction with Jones Whyte, and once again they delivered!

We had a tight 6-week completion window and Kaitlins attention to detail, prompt action and fantastic communication meant that we completed exactly as planned!

An impeccable service, thank you! We will most definitely be back!

James & Gary

Kyle and Keira from the conveyancing team did a fantastic job at getting us into our home. Kyle kept us updated every step of the way with regular phone calls and emails. They were super friendly and made the whole process stress free :) definitely recommend

Shenai is a very good at providing clear and helpful support. Patient with people who are slow or do not understand the process, Very quick to respond to phone calls and emails.She is patient with those who change their minds often! She made the process so easy.

The team really helped me and supported me due the whole process and explained every step. Everyone in the team I spoke was great but Both Holly and Weronika were amazing!

The staff members that I have come into contact with were very friendly yet maintained respectful professional assistance to me.
My experience of their professional service is of good standard.

I had several dead-end discussions with other solicitors regarding writing a Will as a non-resident but British citizen with British assets (England).
Jones Whyte were very efficient and easy to deal with, consistent and professional.
We have communicated mostly by email and as I live abroad in the EU international postage has caused hassles and delays, but Jones Whyte didn't skip a beat or quibble about it at all.

I had a clause amendment on standard simple will, I found the experience refreshingly simple and cost effective.

Prices were always very transparent and advice on point. I have recommended them to others in similar situations or regular. I have not had to travel to complete this process, which was originally suggested by will writers in my home town in Yorkshire. The savings in logistical terms are difficult to calculate but in terms of hassle and solicitor fees, I have saved a fortune.

Despite having chosen a different (local) firm of solicitors to deal with the on-going issues relating to my Family Property Trust, l was genuinely impressed with how JonesWhyte managed the very speedy release of all my McClure documentation. They state their aim is to release the legal documents within 28 days and they achieved this for me, following my mandate, in 10 working days. A very special thank you goes to Stephen Cousins (paralegal) who was, in the main, responsible for this level of efficiency. He guided me when l made an error in getting certification on the correct documents and acted very promptly when all the correct documentation was received. He was professional, courteous and thorough. His care was very much appreciated. Happy with the outcome.

Kyle predominantly dealt with the sale of my late Dad’s property with the assistance of Ryan Pollock and Gillian Cogan. The sale was handled with empathy and care. There was a bit of back and forth towards the closing date with the other sides solicitor, but Kyle ensured that this was dealt with promptly and with my consideration.
I would highly recommend Kyle and of course Ryan and Gillian. 5 stars all round and would not hesitate to use Jones Whyte again.

Will writing service.
Service was great, it was easy and was helped mad feel at ease . Also have been informed every step.
Communication was first class. Would definitely recommend.