I go here all the time for my cats stuff and today Honestly such a good experience here!! I kept going back to ask more questions because I overthink everything 😅when buying stuff for my cat, and th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Repeatedly sent receipts that aren’t mine because they’re choosing my Percy card instead of correct one, did contact and they have stated it’s a mix up with same postcode. Not great , not even occasio... Se mere
Virksomheden har svaret
GENUINELY HELPFUL & KNOWLEDGEABLE ABOUT THEIR PET PRODUCTS. The most helpful Store I know. Especially Calum & Peter. If my pet (Cat) is having a problem with food - they take time to discuss & have a... Se mere
As for every business, it’s the level of caring in the employees that makes or breaks each customer experience; Jolyes always makes this customer feel seen and cared for. Well done to all the team!
Virksomhedsoplysninger
Skrevet af virksomheden
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Kontaktoplysninger
Totton Retail Park, 62-69 Commercial Road, SO40 3AG, Totton, Storbritannien
- 02380 668667
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff here are so helpful and patient
I go here all the time for my cats stuff and today Honestly such a good experience here!! I kept going back to ask more questions because I overthink everything 😅when buying stuff for my cat, and the staff member charly C was SO patient and nice every single time. She never made me feel annoying or rushed and explained everything really clearly. You can tell she genuinely cares and it was also 30mins before closing yet she didn’t mind taking the time to help me which I really appreciated!
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Jollyes The Pet People - Totton
We are so glad to hear you had such a positive experience with us! We truly appreciate your kind words about our team member's patience and helpfulness, especially so close to closing. We always aim to provide clear explanations and genuine care for all our customers and their beloved pets. Thank you for your continued support!
Repeatedly sent receipts that aren’t…
Repeatedly sent receipts that aren’t mine because they’re choosing my Percy card instead of correct one, did contact and they have stated it’s a mix up with same postcode. Not great , not even occasionally happens repeatedly
13. april 2026
Besvarelse fra Jollyes The Pet People - Totton
We regret you're receiving incorrect receipts and that our explanation wasn't satisfactory. We'll investigate why this continues despite your contact. We appreciate you bringing this to our attention.
Friendly staff
28. februar 2026
The store didn’t have any big size cat…
The store didn’t have any big size cat carriers in.
However had a great selection of natural cat treats which mine love.
27. februar 2026
Besvarelse fra Jollyes The Pet People - Totton
We appreciate your feedback. We're sorry our selection of large cat carriers was lacking during your visit, but we're glad your cats enjoy our natural treats!
A good range of food items for wild…
A good range of food items for wild birds all at a very good price. Easy to park, a very good experience.
23. februar 2026
Always really helpful and I get cat…
Always really helpful and I get cat litter and they always put in my car for me
5. februar 2026
The staff at Jollyes are amazing
The staff at Jollyes are amazing. They always go above and beyond.
I am always greated with a warm welcome, and they always offer to carry my shopping out to my car for me. As a disabled customer I feel seen and respected by them.
Overall it makes for a calm and stress free shopping experience.
31. januar 2026
Jollyes in Totton Hampshire
Jollyes in Totton Hampshire are really friendly and always willing to help. Shelves are always well stocked clean and tidy with a good selection of products.
3. februar 2026
Helpful and friendly staff
29. januar 2026
Very helpful and informative staff
Very helpful and informative staff. They are always pleasant and prompt.
19. januar 2026
The staff at Jolleys are always…
The staff at Jolleys are always pleasant and helpful
17. januar 2026
Always helpful and friendly staff and…
Always helpful and friendly staff and lots of choice
13. januar 2026
I had activated my £2 voucher online
I had activated my £2 voucher online, but did not receive discount as not registered at store. I was given another voucher printout with receipt but the expiry date was only 2 days later.
Voucher system needs attention
7. januar 2026
Wanted treats for my two jack cross…
Wanted treats for my two jack cross shitsu's I found so muvh choice
The staff very pleasant and helpfull
Store clean very tidy
9. januar 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.