My Bora hob extractor was suddenly dead and called Bora for help. They appointed their service partner JES to help. JES was very responsive with immediate follow up to my request and sent their engine... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which... Se mere
Virksomheden har svaret
Engineer is superb, friendly and very careful and thorough in all regards. Arrived on time and all repaired fine. The booking a date system does need speeding up as you feel like your request has... Se mere
Virksomheden har svaret
Had a smashed glass top on a Bora hob. Bora contacted JES on my behalf and within 24 hrs a home visit was arranged for 7 days later. Engineer arrived exactly as promised and did a fantastic job i... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
UK's Leading Indoor & Outdoor Cooking Appliance Specialists in Support, Service, Commission and Installation. A Honest and Upfront company providing a trustworthy & reliable service across the UK for over 30 years. At JES we are your experts when it comes to your Indoor and Outdoor cooking appliances. Whether you require support, servicing, commissioning or installation. Whether it is electrical, gas, water or ventilation services. We are on hand to help you, for life.
Kontaktoplysninger
Ibstock, LE67, Leicester, Storbritannien
- 01530220693
- support@jointes.co.uk
- jointes.co.uk
4,8
Fremragende
208 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Reliable and swift
We reported a problem on Friday afternoon, but received a phone call, email and text with a promising response. Obviously we had the weekend inbetween, but on Tuesday morning someone arrived promptly and fixed the problem.
Excellent communications, and good follow-up
6. august 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hi Harry, we are very grateful that you have taken the time to post your positive comments regarding your experience with the JES team from initial contact to post.
Check out our service plans on the website:www.jointes.co.uk
Anne Steele
Operations Administrator
Reliable company
Have used them previously. They are not cheap. They have to come from the Midlands to undertake the work but they are reliable and solve the problem and come relatively quickly having analysed the problem in a methodical way. They are always courteous and available to talk to.
17. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Dear Roger, thank you for recognising the reliability and availability of our company.
Check out our service plans on the website:www.jointes.co.uk
Anne Steele
Operations Administrator
Fixed Bora Hob
Fixed Bora hob - Very efficient, professional and tidy. Thx all
5. august 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Dear Asim, thank you for reviewing your experience with JES.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
J.E.S service call
J.E.S visited to fix my Mercury oven. The team arrived on time and did a wonderful job. My range looks wonderful and is working beautifully.
Thank you
23. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hi Juliet, we are grateful for your feedback and positive comments.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Thank you for the great and prompt…
Thank you for the great and prompt service.
22. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Thank you for appreciating our efforts.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Excellent service. Thank you Mark!
Mark did a great job. He was on time, polite and protected the area before fixing the issue. Also found another issue and did the necessary to log this with the appropriate teams. Very pleased overall
22. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Dear Amit, thank you for you feedback with JES and the efforts of our engineer.
Check out our service plans on the website:www.jointes.co.uk
Anne Steele
Operations Administrator
Bora hob fixed
Got a phone call to discuss the problem. Prompt visit from Mick who fixed our hob in no time. V pleasant and didn’t leave any mess. Great experience all round
15. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Thank you for your review and we are happy you were pleased with JES.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Thank you for the most amazing service…
Thank you for the most amazing service and turning everything around to meet my deadline, so grateful
18. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
We appreciate your recognition of the JES service provided to our customers.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Bora professional downdraft fault
Made contact with Bora to advise of the fault. JES contacted immediately to arrange an appointment for an engineer.
JES confirmed the approximate time the afternoon before. Engineer confirmed the time on the morning too.
He arrived on the dot. Was professional, friendly and respectful of the new kitchen. Used protective cover's on worktops. Advised what he was doing to repair the downdraft. The hobs are flush mounted so he had to remove, repair and re silicone back in. He did a great job. Couldn't tell they'd been removed.
18. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hi Wayne, we appreciate you sharing your positive and professional experience of JES.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Friendly efficient service
Friendly efficient service. Mark kept me informed of what he needed to do throughout the whole process, completing the job quickly and effectively.
9. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hi Stephanie, Mark has requested I thank you for your positive feedback about your service visit.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Great service
Very prompt service when I found I had a problem with my new kitchen extractor One phone call and they gave me a time and date for the engineer which was about one week Now it’s I will all fixed ps the engineer was very good with his apprentice
9. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hi Barry, thank you for your feedback and noticing our professional engineers are passing on their valued knowledge to our apprentice.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
After contacting Bora to report of a…
After contacting Bora to report a fault on our Bore Pure Induction hob JES contacted us immediately and kept us informed when engineer could visit us.
Great service and engineer was very tidy and professional, explaining what he had replaced and made sure his pans and our pans worked sufficiently. Loved the Bora protector mats he used to protect kitchen unit and floor. Repair under warranty but would definitely use again if we need to in the future.
9. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Dear Mr Brown, thank you for your comments on your experience with JES and noticing our engineers efforts to protect your property during his visit.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Engineer visit
We had an engineer visit our home, he was polite, clean and efficient he explained what he was doing and we were very impressed with the service.
We would highly recommend JES.
9. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hi Georgina, thank you for sharing the positive experience you received from JES.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Michael arrived on the dot of 8am
Michael arrived on the dot of 8am, he worked very quickly and efficiently, solving the problems with the hob. It now works as you would expect a Bora hob to.
8. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Dear Christine, Michael has asked us to thank you for recognising his hard work.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Respectful, tidy and on time
Plenty of communication before hand so I knew when to be in for the appointment.
We had Michael who was polite, informative and showed the greatest respect to our property.
The are he was working was covered to protect the floor and made sure that all tools etc were not placed directly on worktops.
Overall I couldn't ask for anything more.
Thank you
1. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hi Wayne, We are pleased you notice our engineers do their best to be respectful of the customers property. Thank you for your sharing positive experience with JES.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
5 star service from JES…
5 star service from JES reported fault on my Bora XBO oven on Wednesday afternoon, Mark the JES engineer on site the next day and provided and excellent service to resolve the issue. Can highly recommend the service and support provided.
4. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Dear Steve, We appreciate your feedback and comments about your experience with JES.
Check out our service plans on the website; www.jointes.co.uk
Anne Steele
Operations Administrator
Bora Hob Repair
Excellent service by Mark from Joint Electrical Services. Extremely knowledgeable about Bora and fixed the issue. Was very thorough and checked all elements of the induction hob.
Likewise the communication from Joint Electrical (Anne) was superb. They managed to fit my appointment in quickly and kept me up to date with timings of arrival.
4. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hi Marc, thank you for recognising the efforts of all the JES team.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Great service
Mark is very kind and friendly engineer. He is very knowledgeable and managed to resolve the issue with no further delay. Thank you for your service
8. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Dear Rakhi, Mark has asked we thank you for your kind words regarding your service visit.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operations Administrator
Effective efficient service would…
Effective efficient service would recommend highly
2. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hi Jonathan, thank you for your positive feedback on your experience with JES.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operation Administrator
Excellent professional service
Excellent professional service, highly recommend.
8. juli 2024
Uopfordret anmeldelse
Besvarelse fra Joint Electrical Services Ltd
Hi Daniel, thank you for your positive feedback on your experience with JES.
Check out our service plans on the website: www.jointes.co.uk
Anne Steele
Operation Administrator
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.