Here's a concise Trustpilot review: We've been very happy with Homebase Payroll. The platform is easy to use, straightforward to set up, and makes payroll processing quick and hassle-free. Their p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have always found Homebase easy enough to use. I have a large staff and has suited my needs thus far. That being said, I do not care for the new AI features they've installed for the hiring fea... Se mere
Virksomheden har svaret
Customer support SUCK really bad. They don't answer emails for weeks and can never resolve issues. If you want something with good customer service use ADP.
Amber Is amazing! I didn't realize that Friday was a banking holiday and our normal deadline for payroll direct deposit is Wednesdays. But, with a banking holiday being on Friday, that I hadn't real... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Homebase is the everything app for hourly teams, with employee scheduling, time clocks, payroll, team communication, HR, and more. More than 150,000 small (but mighty) businesses rely on Homebase to make work radically easy and give their teams superpowers. Homebase helps you: ✅ Save managers 5+ hours a week ✅ Automate time tracking with our free time clock ✅ End scheduling chaos with reminders, templates, shift notes ✅ Centralize team communications ✅ Run payroll (no manual data entry or paperwork!) ✅ Get help to stay compliant with federal, state, labor laws ✅ Integrate with your POS, sales tools, job boards, business tools, payroll provider ✅ Stay connected with our iOS and Android apps You're in good company: • 2,000,000+ hourly workers conquer their workdays with Homebase • Best Payroll for Hourly Teams 2024 - USA Today Blueprint • Best Time Clock 2023 - The Motley Fool • Best Scheduling 2023 - Investopedia • Best HR & Employee App 2023 - The Webby Awards
Kontaktoplysninger
Pacific Ave 1800, 94109, San Francisco, USA
- joinhomebase.com
3,4
Middel
192 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Extremely Easy and User Friendly
Extremely easy to convert payroll; Homebase handled almost everything for our company. Payroll processing is easy and so affordable. Homebase also caught local tax requirements that ADP allowed to go missed for years.
1. januar 2025
Besvarelse fra Homebase
Thanks so much for the amazing review, Lisa! We’re thrilled to hear that converting payroll was seamless and that Homebase made the process easy and affordable for your company. It means a lot to know we were able to catch important tax requirements and support you where others didn’t. Helping unstoppable teams like yours stay compliant and save time is exactly why we’re here. Thanks for being the best part of Homebase. 💜
deceptive marketing practices
deceptive marketing practices. promised me a gift card/credit when i signed up plus 3 months free but had to call every month to get the credit and never got the giftcard
8. august 2025
Besvarelse fra Homebase
We’re truly sorry for the frustrating experience you’ve had. That’s not the kind of customer experience we aim to deliver, and we completely understand how disappointing this must have been. We appreciate your honesty—it helps us improve and be better for our customers moving forward.
We know we’re nothing without the trust of our customers, and we take that responsibility seriously. If you’d like to talk more or need clarification on your account, please don’t hesitate to reach out to us at help@joinhomebase.com or through the Support tab in the app. We’re here to help and make this right. 💜
Besvarelse fra Homebase
Thanks so much for the 5 stars, Amy! We’re thrilled to hear that Homebase has been easy to use and navigate—that’s exactly what we aim for. Making work simpler and smoother for unstoppable teams like yours is what drives us. Thanks for being the best part of Homebase. 💜
Scheduling App is user friendly and…
Scheduling App is user friendly and easy to use.
Payroll also user friendly and easy to use.
7. august 2025
Besvarelse fra Homebase
Thanks so much for the kind words, Emily! We’re so glad to hear that both scheduling and payroll have been user-friendly and easy to use for you—that’s exactly what we’re here for. Helping you save time and keep your team running smoothly is what drives us. Thanks for being the best part of Homebase. 💜
Besvarelse fra Homebase
Thanks so much for the 5 stars, Margaret! We’re honored to hear you think Homebase is excellent software. Our goal is to make work radically easier for unstoppable teams like yours—and feedback like this reminds us why we do it. Thanks for being the best part of Homebase. 💜
bad update pushed by Homebase resulting…
bad update pushed by Homebase resulting in over 6 weeks of non working messaging system / unability for the teams to communicate. Over 2 months later we still have an unreliable messaging system and HB doesn't care
1. juni 2025
Besvarelse fra Homebase
We’re truly sorry for the frustration you’ve experienced. Messaging is a core part of team communication, and we understand how disruptive it’s been to go without it. Our updates are always intended to improve the experience, not make it harder—and we’re deeply sorry that hasn’t been your experience.
The messaging issue you mentioned should now be resolved. To ensure the best performance, please make sure your device is running the most up-to-date OS (iOS 17–18 or Android 12–15), and that you’ve updated the Homebase app. Clearing the app cache in your phone’s settings may also help.
Most importantly, we want to help get things working smoothly again. Please reach out to us directly through the Support tab in the app or by emailing help@joinhomebase.com. We take your feedback seriously—hearing from customers like you is what helps us do better. 💜
Besvarelse fra Homebase
Thanks so much for the 5 stars and kind words! We’re thrilled to hear you’re experiencing excellent service—that’s exactly what we strive for. Supporting unstoppable teams like yours with tools and care that make a difference is what Homebase is all about. Thanks for being the best part of Homebase. 💜
Besvarelse fra Homebase
Thanks so much for the 5 stars, Meloria! We’re so glad to hear you’ve had a good experience and found the app helpful and user-friendly. That’s exactly what we aim for—making work easier and more intuitive for unstoppable teams like yours. Thanks for being the best part of Homebase. 💜
Besvarelse fra Homebase
Thanks so much for the 5 stars, Alan! We’re thrilled to hear Homebase has been a great reporting tool for your security team. Supporting teams that work hard to keep things running smoothly is exactly what we’re here for. Thanks for being the best part of Homebase. 💜
I get accurate timesheets every two weeks.
I get accurate timesheets every two weeks. No problem with your program. Thank you.
29. juli 2025
Besvarelse fra Homebase
Thanks so much for the 5 stars, Bobbie! We're so glad to hear you're getting accurate timesheets every two weeks—that’s exactly what Homebase is here for. It means a lot to know the program is working well for you. Thanks for your kind words, and for being the best part of Homebase. 💜
Homebase has made scheduling and…
Homebase has made scheduling and communication with my team the easiest EVER! Definitely recommend !
7. august 2025
Besvarelse fra Homebase
Thanks so much for the 5 stars, Ann! We're thrilled to hear that Homebase has made scheduling and team communication the easiest EVER—that’s exactly the experience we aim to deliver. We’re here to help unstoppable teams like yours stay connected and in sync. Thanks for the recommendation, and for being the best part of Homebase. 💜
We like the ease of being able to…
We like the ease of being able to assign shifts and they are notified of them. However, i wish there was a way to enter an officer's availability to make it easy to upload into open shifts.
7. august 2025
Besvarelse fra Homebase
Thanks so much for the thoughtful review, Rodney! We’re glad to hear assigning shifts and keeping your team informed has been easy—that’s exactly what we’re here for.
Regarding officer availability: if you're on any of our paid plans, team members can update their own availability directly in the app. If you're using the Basic plan, the owner profile can update it for them. We hope that helps streamline things even more!
Thanks for your feedback—and for being the best part of Homebase. 💜
Besvarelse fra Homebase
Thanks so much for the 5 stars! We’re thrilled to hear Homebase has made scheduling easy for you—that’s exactly what we strive for. We’re here to simplify work for hardworking, unstoppable teams like yours. Thank you for being the best part of Homebase. 💜
Implementation Not Ideal
All 5 of my accounts were not implemented correctly. I have had IRS send me notices because of it. The implementation process should be more thorough. And then when I tried reaching out to the two people that set up me account, they won't return my emails.
6. august 2025
Besvarelse fra Homebase
Hi Kristi — we’re so sorry for the experience you’ve had. Dealing with IRS notices and account setup issues is incredibly frustrating, and it’s even more disappointing when you don’t hear back from the people you trusted to help. That’s not the level of service we aim to provide, and we truly apologize.
We want to get this resolved for you as quickly as possible. Please email our tax team at tax@joinhomebase.com from your Homebase user email so we can investigate the issue thoroughly and make it right.
Thank you for your honesty—we take your feedback seriously and are here to help. 💜
We are progressing a lot of competition…
We are progressing a lot of competition but im persisting on new recipes for the new season an up coming season
7. august 2025
Besvarelse fra Homebase
Thanks so much for the 5 stars, Charles! It’s inspiring to hear how you’re staying focused and persistent, even with a lot of competition. We’re proud that Homebase can support you as you push forward with new recipes and prep for the season ahead. Keep going—unstoppable teams like yours are what we’re all about. Thanks for being the best part of Homebase. 💜
We use the system very lightly and it…
We use the system very lightly and it works for us.
7. august 2025
Besvarelse fra Homebase
Thanks so much for the 5 stars, Denise! We're so glad to hear that even with light use, Homebase is working well for your team. Whether you’re using just a few tools or the full toolkit, we’re here to make work easier for unstoppable teams like yours. Thanks for being the best part of Homebase. 💜
Besvarelse fra Homebase
Thanks so much for the 5 stars, Melissa! We’re so glad to hear you’re loving how user-friendly Homebase is—and that scheduling and payroll are a breeze. That’s exactly what we’re here for: making work easier for hardworking, unstoppable teams like yours. Thanks for being the best part of Homebase. 💜
Besvarelse fra Homebase
Thanks so much for the love and 5 stars! We're thrilled to hear that Homebase has been easy and convenient for you—that’s exactly what we aim for. Making work simpler for unstoppable teams like yours is what we’re all about. Thanks for being the best part of Homebase. 💜
Easy to use for my small business
Easy to use for my small business. I can create and share work schedules for my employees, they can set up their schedule preferences, and request time off. Easy to use for clocking in and out and keeping track of hours worked. Highly recommend!
7. august 2025
Besvarelse fra Homebase
Thanks so much for the kind words and recommendation, Ancy! We're so glad Homebase is helping you simplify scheduling, time tracking, and time off management for your small business. That’s exactly what we’re here for—to make work easier for unstoppable teams like yours. Thanks for being the best part of Homebase. 💜
Besvarelse fra Homebase
Thanks so much for the 5 stars, Debra! We're so happy to hear that scheduling has been easy with Homebase—that’s what we’re here for. Helping hardworking, unstoppable teams like yours save time and stay organized is what drives us. Thanks for being the best part of Homebase. 💜
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.