We’re really frustrated and hoping someone from Macrofit Home Gym sees this. We received a confirmation from your team months ago that our order was canceled and that a refund was being processed. H... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered thinking the items were in stock. Then the emails with the excuses started. Unprecedented demand, don't worry you're in our queue! I tried to cancel the order, they bounced back a coup... Se mere
Virksomheden har svaret
I've had the Fit! Home Gym for >4 months now and have enjoyed using it primarily for pull ups. It's true that shipping did take longer than expected and customer service response was inconsistent but... Se mere
I never received the products. Ordered 2 months ago. Was given multiple reasons, for a delay. The response time for emails, is lacking. No updates provided naturally, I had to request communication, a... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
2,7
Under middel
125 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 60 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very sketchy experience
Very sketchy experience. I signed up ONLY for the All Levels Bundle at $72 but I also got charged for 2 other programs that I never authorized. I immediately emailed (there is no other choice) the company but they never replied. So I have proceeded with disputes via VISA.
1. december 2020
Uopfordret anmeldelse
Non-existent customer service.
I purchashed Project Calisthenics level 2 and 3. I studied the 2 programmes to discover that there is little variety or progression. You do the same sessions/exercises in the same order ever week of the 2 respective programs for weeks on end. I requested a refund via email four times and received nothing more than automated responses saying they would get back to me. Luckily I payed with paypal. Terrible programs and even worse customer service.
27. november 2020
Uopfordret anmeldelse
My review of Mobility for Callisthenics…
My review of Mobility for Callisthenics by @docjenfit on the Fit! / Macofit app platform.
I bought this programme since I really rate the material @docjenfit puts out for free on IG. I have been utterly disappointed with the platform, the product, and the absence of anything resembling customer service from both Fit! / Macofit and @docjenfit. My main problems are:
1) Rather than address my concerns below, Fit! / Macrofit and @docjenfit have revoked my access to the app and claim a refund has been processed. (I have not received it yet.)
2) The workouts are split into “tutorial videos” and “workout videos” where the tutorial videos are longer and helpfully break down what you are doing and why. The workout videos are just short demonstrations for reference. In the first 14 days, the tutorials did not match the workouts in 7 or so instances.
3) The programme is a bit of a con: whilst it is a 12 week programme, in any given 14 day period, there are 2 sets of exercises which you alternate daily. So there are significantly less exercises and information that you might expect. (12 exercise sets over all.)
4) The platform does not work properly on my android tablet. The videos often do not load.
Really disappointing experience in every conceivable way.
10. september 2020
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.