I have to write in and commend Jake who installed my hot tub last year. He is so knowledgeable about the science behind getting the chemical balance right, as well as the actual operations of... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Gareth & Harry P. spent yesterday afternoon installing my new hot tub and nothing was too much trouble. A great credit to their company and a first class installation. Software needed a tweak after in... Se mere
Poor after sales service. Unable to connect wifi since day 1 of installation. Contacted Customer Service to ask for someone to help. Acknowledged and said a technician will be in touch. Now 10 days... Se mere
Virksomheden har svaret
Just had my 1st relaxing evening in hot tub. Researched for ages as needed to get through a doorway, Johnson's had one that just fitted through. Jordan,Joe & Darren carefully slide tub through with on... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Choosing the right hot tub for you can be a minefield with over 50 brands now available in the UK. Johnsons Wellis provide an exceptional choice of premium, European-made hot tubs from the largest hot tub manufacturer in Europe – Wellis Spas. As an established Wellis Premium Partner, we here at Johnsons are able to offer our customers not just the best offers available on Wellis hot tubs, but also the outstanding service to go alongside it.
Kontaktoplysninger
Sarre Business Centre, Canterbury Road, CT7 0JZ, Birchington, Storbritannien
- 01634 566 005
- customercare@johnsonswellness.co.uk
- johnsonsleisure.co.uk
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Replacement hot tub
This company managed to replace our faulty Wellis hot tub (supplied by a different distributor), we are very satisfied with the eventual outcome. We particularly appreciated that the swap was done at a time to fit in with our business & that the delivery/ installation duo were so knowledgeable & helpful.
Julie & Andrew Edwards
Great service
Antony dealt with getting an engineer out to repair my hottub. From first contact to getting the job done was less than two weeks. Very professional and kept you informed at all times...
New hot tub installation
Yesterday my new hot tub was delivered and installed .
The installation team, Dan & Gary made it look easy, very professional and worked well together, and couldn't do enough to ensure I was happy with the location and positioning of the tub.
I was given comprehensive advise on routine cleaning and maintenance of the water quality.
Overall a very happy experience.
Johnston Leisure -Wellis Spa & Pergola Installation
We are over the moon with the supply and installation of our Wellis Spa and Electric Pergola Roof & Curtains, Antony Hill has been fundamental to getting the delivery and installation arranged and special thanks to Dan & Gary for their Professional Workmanship and also giving their extensive knowledge on the operation, using the Wellis App and Water Treatment as we are both new to the world of Hot-Tubs....... Highly Recommended Robert & Gaby Newton, Cambuslang.
We’re very pleased with our hot tub
We’re very pleased with our hot tub. Friendly sales team and a Hastle free installation with very professional guys getting it all up and running. Thank you Johnson’s
Dan and James were amazing
Dan and James were amazing, they worked tirelessly until 7pm in a bitter cold wind to install the decking yesterday. It looks amazing - if the rest of the installation goes as well we will be extremely happy. They were on time, courteous, hard working, clean and tidy, polite, and did the company proud. They have set a high bar for the following tradesmen to follow
Had our first hot tub installed…
Had our first hot tub installed yesterday but Jordan Harry and Oli. Fantastic service, very polite and helpful installers. Ery professional and helpful. Thanks guys. Highly recommend
FIRST CLASS SERVICE
James and Tom from the Wickford yard have installed our garden office on 4 and 5 September 2024. Their work ethic is exceeded only by the professionalism and excellence of their work I can’t praise them highly enough
We had our first hot tub installed by…
We had our first hot tub installed by Johnsons today. Jack and Joe were fantastic, in respect of siting the tub exactly where we needed it to go, explained in detail how to maintain and use the tub. We would have no hesitation in recommending Johnsons. Ian and Alison
Thank you for cabin installation
We had our cabin installed by Dominic and Tom, they did a super job, very professional, polite and hard working. Our cabin looks great, very happy and highly recommend.
Thank you for our hot tub installation…
Thank you for our hot tub installation yesterday. Helpful sales rep at Maidstone. Supplied an upgrade to the one we ordered at no additional cost. Stored it until we were ready. Friendly and helpful installation team.
The only criticism is that they could have pointed out the warning labels on the lid might have affected our decision about orientation.
We're looking forward to getting wet!

Besvarelse fra Johnsons Wellness
Jake was extremely polite
Jake was extremely polite, respectful and friendly.
You can trust these guys !
Despite ongoing issues with our Wellis hot tub, none of which are the fault of the merchant, Johnson’s have provided excellent service over many months. Today’s tub replacement was carried out with care & professionalism by their guys, so a special mention should go to Jordan, Oli & Harry. Ably assisted, albeit briefly, by Tony; thank you all for your expert knowledge. Despite Wellis and based on our experiences to date, we would always recommend Johnson’s.
A great experience very highly rated!
A great experience and wonderful service. Jake was very helpful, highly professional and friendly, and went over and above to service the hot tub and make it look great too, jet-washing the whole unit and checking every element of it as well as explaining in great detail about the chemicals and optimal programmes on my unit. Highly recommended and will use the service again!
Joe,Jack,Gareth done an amazing job…
Joe,Jack,Gareth done an amazing job today fitting our hot tub. 3 good men, plus kept everything very tidy👌😜
Very Professional
Jack, Harry G and Garf done a great job installing my Prague HotTub purchased from Maidstone
All went very smoothly with great communication
Thank you Donna x
We have a leak on our hot tub
We have a leak on our hot tub. Jake came today 09/08/24 and after awhile he found where the leak was coming from. It was hard to find but he found it. Unfortunately he couldn't fix it on the day as the tub needs to be emptied but has took video/photo evidence of the faulty pipe. They will come back another day to fix the problem. He is a lovely friendly guy and very professional.

Besvarelse fra Johnsons Wellness
Wellis prague
We had our hot tub installed today a wellis prague so happy with the instalation team, Jack and Harry G took their time installing, spent time with us explaining the hot tub and how it works ..we are so happy cannot wait to get in !
Everything went smoothly
Everything went smoothly. Everyone turned up on time. Jordan, Gareth and Harry P were very efficient and approachable.
Not forgetting Jackie and Paul from the Enfield branch who organised everything.
Thank you
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