Very nice shop. Beautifully designed layout. Lots to see. We were dealt with by Lee who was a very nice chap. The watch my wife brought me for my birthday was presented to me gift wrapped together wit... Se mere
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Se, hvad kunderne siger
Recently purchased a necklace online. Very pleased with the whole process from ordering to delivery. Beautifully wrapped and boxed. Excellent all round and would not hesitate to recommend or use again... Se mere
Virksomheden har svaret
A brilliantly helpful shop who helped me to buy a surprise Tissot watch via email for my fiance for our wedding at reasonably short notice. They resized and engraved at no extra charge and were helpfu... Se mere
Virksomheden har svaret
Johnson’s Jewellers has been my go-to for over two decades, and their exceptional service and knowledgeable staff keep me coming back. Whether it’s fine men’s watches or exquisite women’s jewellery,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
An independent family-owned jeweller established since 1897, stocking only the finest luxury watches and exquisite jewellery. Johnsons Jewellers are proud to be part of the worldwide network of Official Rolex Retailers. Other prestigious brands include Tudor, Omega, Breitling, TAG Heuer and more. All the fine jewellery in-store have been hand selected, bringing you pieces you will not find in other high street jewellers.
Kontaktoplysninger
51 Queens Road, CV11 5JX, NUNEATON, Storbritannien
- 02476 347 038
- info@johnsonsjewellers.co.uk
- johnsonsjewellers.co.uk
4,9
Fremragende
125 anmeldelser
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Rolex
Unintentionally treated myself to a new watch. Excellent service as always.
4. november 2023
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hi Kiran,
Thank you so much for taking the time to leave us this wonderful 5-star review! We are delighted that you enjoyed your shopping experience with us at Johnsons. Delivering the best service to our customers is our top priority, and we are delighted to know that we were able to provide you with such a positive experience.
We look forward to welcoming you back to Johnsons in the near future.
Best wishes,
Johnsons Jewellers
Rude sales assistant
Went into this shop several times last month as they were repairing my jewellery, then when I went to pick it up the shop assistant was extremely rude to me, looked down at me as if she was judging me and almost flung my item at me without as much as a goodbye or any eye contact, never have I been served anywhere with such rudness and and bad manners. She obviously never went to charm school. If going to buy anything good luck, if going to have anything repaired don't bother go somewhere else.
16. september 2023
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Dear Mrs White,
Thank you for your feedback about your recent experience at Johnsons Jewellers in Nuneaton. We are extremely sorry to hear that you were not satisfied with the level of service you received. We pride ourselves on our exceptional customer service and extensive product knowledge, and we are disappointed to hear that we did not meet your expectations.
Please do feel free to reach out to our store manager on info@johnsonsjewellers.co.uk with any further comments, concerns, or suggestions you wish to share.
Best wishes,
Johnsons Jewellers
This is a great jewellers with very…
This is a great jewellers with very helpful and knowledgeable staff. I have visited this store many of times over the past few years and the service has been excellent. I would like to say a big thankyou to mark for making my new purchase so pleasant and spending the time to show me a number of alternatives. I would highly recommend this family run business they really are so helpful.
15. juni 2023
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hi Scott,
Thank you so much for your kind words! We're thrilled to hear about your positive experiences at Johnsons. It's wonderful to know that our staff, especially Mark, could assist you effectively and make your new purchase enjoyable. We truly value your recommendation and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out.
Best wishes,
Johnsons Jewellers
Outstanding service, thank you!
Outstanding service, thank you! I am a serving member of HM Forces stationed overseas, and I recently contacted Johnsons Jewellers to enquire about a Tudor watch for my wife and I. I received prompt emails and excellent assistance from Derek and more recently Bethan. Today my watch arrived and it is simply a work of art. I cannot praise the team highly enough for going that extra mile to ensure my watch arrived safely. Thank you again. RM
9. juni 2023
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hi Roger,
Thank you so much for your kind words and 5-star review with us! We are thrilled to hear that your experience when shopping at Johnsons. Delivering the best service to our customers is our top priority, and we are delighted to know that we were able to provide you with such a positive experience.
Best wishes,
Johnsons Jewellers
Find another jewellers - don’t waste your time!
I’ve Visited the Nuneaton store twice in a week and the customer service both times was appalling…took my newly bought engagement ring in to be resized to be told they couldn’t do it and I would loose stones if I sized it down…and they “prefer” to only deal with Jewellery from local suppliers - wow so sorry my fiancé bought it in New York! Luckily found an experienced jeweller locally who said as the stones were individually held it wasn’t a problem and were helpful, caring and knowledgable… unlike the staff at Johnson’s Nuneaton… the atmosphere is depressing and customers are made to feel awkward and listening to a member of staff today speaking to a lady looking for a retirement gift was toe curdling and couldn’t have been less helpful if she tried! Having been in sales for 23 years I would never recommend or return to this store… stay clear and go somewhere where they welcome and value customers….
21. november 2022
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hello Nicola,
Hello Siobhan,
We are terribly sorry to hear about your experience when shopping at Johnsons Jewellers. As we pride ourselves on our customer serice we are dissapointed that we missed the mark with you. Please accept our sincere apology.
If you have any further comments please contact us on infor@johnsonsjewellers.co.uk
Best regards,
Johnsons Jewellers
Brilliant service again from Johnsons
Brilliant service again from the great staff at Johnsons...
My watch was needing sent back to the manufacturer but unfortunately it was a few months out of warranty but Johnsons pulled out the stops and managed to get it fixed with no charge and had it back in 3 weeks.
Thanks again as always very helpful..
7. november 2022
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hello Dean,
Thank you for taking the time to share your wonderful 5-star review! We’re thrilled to hear you had a wonderful experenice when visiting Johnsons. We're delighted to provide excellence as this is our top priority.
We appreciate your kind words and look forward to welcoming you back to Johnsons in the near future.
Best wishes,
Johnsons Jewellers
Excellent service - cannot recommend highly enough
After an initial email enquiry, my wife and I visited Johnsons Jewellers in Nuneaton last Wednesday with a view to purchase a gift for my wife for our forthcoming 30th wedding anniversary.
We spent a very pleasant hour or so with Haseena the sales representative, who took the mystery out of buying a luxury timepiece as well as answering my barrage of questions. Haseena was professional, extremely knowledgeable and a pleasure to deal with.
Overall it was a fantastic buying experience, topped off with a few nice touches such as a bottle of wine and a box of chocolates - as it was also my wife’s birthday on the day of our visit. Little touches like these highlight the extra lengths they went to in order to maximise our store experience.
It is refreshing in this day and age to find a family run business such as Johnsons who offer a fantastic customer service, great product range and attentive, knowledgeable staff. I also have to thank Mark the manager, who took time out to come and see us and introduce himself following our initial email exchanges.
I will definitely be returning in the future and I have no hesitation in recommending them to all my family, friends and colleagues.
6. august 2022
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hello Fouroaksred,
Thank you so much for sharing your wonderful experience with us at Johnsons Jewellers. We are thrilled to hear you had a fantastic experience when visiting our store. Providing quality customer service is our top priority, and we're delighted that our staff made such a positive impression. We will forward your message to Hassena and Mark to let them know to keep up the amazing work.
We look forward to welcoming you back to Johnsons in the near future.
Best wishes,
Johnsons Jewellers
Once again the team at Johnson's has…
Once again the team at Johnson's has looked after me, can't thank them enough. If buying or selling give them a call .I have always felt like they want to help , at least five stars for johnsons
31. juli 2022
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hello Daniel,
Thank you so much for taking the time to share your wonderful experience with us! We're delighted to hear that the team has provided you with 1st class service. Our team is commented to helping our clients and ensuring a seamless experience is at the core of everything we do.
Looking forward to the opportunity to serve you again in the future!
Warm regards,
Johnsons Jewellers
Will never use again
Will never use again. Took in a bracelet to get it re-threaded. Within 4 days it broke again. Return trip to get it re done. Collected after 2 weeks and within an hour it had broken again. Trip back, get refund on the work done but no compensation. 4 trips to Nuneaton, 4 lots of parking and 3 rings lost when it broke the second time. Staff lovely but Mrs Johnson would take no responsibility. Not happy. Please, don't take anything in for a rethread. Staff obviously incompetent
30. maj 2022
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hello there,
Thank you for taking the time to share your feedback with us. Our team is truly committed to providing excellent customer service, and we're genuinely sorry to hear that we fell short of your expectations. We set high standards for ourselves, and as a result, this is an extremely uncommon instance in our store.
Please feel free to reach out to us directly at info@johnsonsjewellers.co.uk with any further information.
Warmest regards,
Johnsons Jewellers
Thank you to all the staff at Johnstone…
Thank you to all the staff at Johnstone Jewelers, especially Charlotte for all her help with every purchase we buy from the shop , she is a credit to the company ,always polite and very helpful with our purchases and the rest of the staff are very welcoming. Would highly recommend this jewellers in nuneaton .
5. maj 2022
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hello Dennis,
Thank you so much for sharing your fantasic experience with us at Johnsons Jewellers. We are thrilled to hear you had a fantastic experience when visiting our store. Providing quality customer service is our top priority, and we're delighted that our staff made such a positive impression. We will forward your message to Charlotte to let her know to keep up the amazing work.
We look forward to welcoming you back to Johnsons in the near future.
Best wishes,
Johnsons Jewellers
This business advertises watches…
This business advertises watches (Rolex) that are not available just to hook you up to make you buy another brand...Have a look what they told me when I ask about a Rolex model:
"With this in mind and as we do not operate a 'list' system, Johnsons are not currently adding any further names to our existing deposits. Sorry we are not able to supply this piece for the foreseeable future".
Disappointing tactics!
20. april 2022
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hello V.L,
We are terribly sorry to hear about your experience when contacting us at Johnsons Jewellers. As you may be aware that there is incredibly high demand and limited availability for certain timepieces and this can be very frustrating and we take your comments on board.
Please accept our sincere apology and should you wish to speak with one of our Directors please call us 02476 347 038 to discuss this matter further.
Best regards,
Johnsons Jewellers
If I could give 6 stars I would
If I could give 6 stars I would. Johnsons have always been fantastic for me. I have been buying from Johnsons for over 10 years and always been great from watch battery to purchase new watches.
Highly recommend and I would go no where else
3. april 2022
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hello Marc,
Thank you so much for taking the time to share your wonderful experience with us and for being a valued customer for over a decade. We're thrilled to hear that you've had fantastic experiences with us. Our team is committed to helping our clients and ensuring a seamless experience.
We look forward to serving you for many more years to come!
Best wishes,
Johnsons Jewellers
Not the customer service you would expect!
Purchased two watches from Johnson’s a couple of years ago and the service was great at the time. So I returned this year to upgrade them both and the service from the older lady in the shop was appalling. The atmosphere was awful and you just feel like your being looked down upon. She was no help whatsoever and was acting as if she was doing me a favour by selling me something!!! Will not be returning there again and will be taking my watches and business elsewhere!!
19. december 2021
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hello Kelly,
Thank you for taking the time to share your feedback with us. Our team is truly committed to providing excellent customer service, and we're genuinely sorry to hear that we fell short of your expectations. We set high standards for ourselves, and as a result, this is an extremely uncommon instance in our store.
Please feel free to reach out to us directly at info@johnsonsjewellers.co.uk with any further information.
Warmest regards,
Johnsons Jewellers
Amazing service
Amazing service- thanks Charlotte for helping us. I’d definitely recommend this jewellers- they go above and beyond!
20. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hello Juliette,
Thank you for your wonderful review and for choosing Johnsons Jewellers. We're thrilled to hear that you had an amazing experience with us and that Charlotte provided you with exceptional service. Going above and beyond for our customers is something we take great pride in.
Thank you once again for choosing Johnsons Jewellers, and we're looking forward to serving you again in the near future.
Warmest regards,
Johnsons Jewellers
A special purchase experience
I have visited Johnsons Jewellers on a few occasions over the years to buy that special item, jewellery or a watch. My first purchase was a Tag Heuer watch over 30 years ago. More recently I visited to buy a belated 50th birthday present for myself, a very special watch. With so many to choose from I was spoilt for choice, with help and some patience from Charlotte a decision was made. The staff are so helpful and friendly why would you go anywhere else. The whole experience makes that special purchase even more special, thank you.
12. august 2021
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hello Simon,
Thank you for your kind words and 5 star review. We are delighted to hear about your memorable experience at Johnsons Jewellers. Creating a welcoming and friendly atmosphere for our valued customers is paramount to us, and we're delighted to have exceeded your expectations. We will forward on your message onto Charlotte and the rest of the team to let them know to keep up the amazing work.
We look forward to welcoming you back to Johnsons in the near future.
Best wishes,
Johnsons Jewellers
Great buying experience
I've now purchased 2 watches from Johnsons Jewellers, Derek was the sales consultant and gave nothing less than 110% every step of the way. Communication was first class keeping me informed regarding availability and progress once I'd placed my order. I can't recommend Derek or Johnsons highly enough.
12. juni 2021
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hello Mark,
Thank you so much for your wonderful feedback and your glowing 5-star review. We're absolutely thrilled to hear about your fantastic experience with us at Johnsons Jewellers. Delivering exceptional service and ensuring your satisfaction are our top priorities, and we're delighted to know that Derek went above and beyond to make your experience memorable. We'll make sure to share your feedback with Derek and the entire team to let them know to keep up the amazing work.
We're looking forward to welcoming you back to Johnsons in the near future.
Best wishes,
Johnsons Jewellers
Not a nice atmosphere
Not a nice atmosphere, snobby rude condescending I could go on I've brought from them a few times and the quality is good but they will certainly judge you and in my experience make you feel unwelcome
28. december 2020
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hello Adam,
Thank you for taking the time to share your feedback. We genuinely appreciate your honesty, and we're truly sorry to learn that your recent experience didn't meet your expectations. Providing a welcoming and respectful atmosphere for our customers is of utmost importance to us, and we're disappointed to hear that this was not your experience.
Please don't hesitate to reach out to us at info@johnsonsjewellers.co.uk with any additional information you'd like to share.
Warmest regards,
Johnsons Jewellers
When we visited last week
When we visited last week, it was a real pleasure to experience, such a wonderful and professional service, particularly from Candice. Wonderful atmosphere and we were even given a bottle of complimentary perfume,which I love. We are planning to return for our glass of bubbly, Thank you so much
2. juli 2020
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hello Sean,
Thank you for your kind words and for sharing your delightful experience with us. We're delighted to learn about the wonderful and professional service you received during your recent visit, especially from Candice. Creating a welcoming and enjoyable atmosphere for our valued customers is a top priority, and we're glad to know that we exceeded your expectations. We will forward on your message onto Candice and the rest of the team to let them know to keep up the amazing work.
Thank you once again for choosing Johnsons Jewellers, and we're looking forward to serving you again in the near future.
Warmest regards,
Johnsons Jewellers
Sincere, Reliable and Knowledgeable
Sincere, reliable and very knowledgeable.
The above being just a few descriptions for the truly high class company that Johnsons Jewellers represent.
I have been a returning customer to Johnson Jewellers for many years now. Stock levels, attention to detail, customer service and keen prices and providing the highest class of service.
Particular Thanks to Mark - you are a true ambassador to the company and without a doubt the main reason for my returning business.
I highly recommend !!
13. december 2019
Uopfordret anmeldelse
Besvarelse fra Johnsons Jewellers
Hello DC,
Thank you so much for sharing your positive experience with us! We are thrilled to receive your five-star review and appreciate your kind words. Our team at Johnson's Jewellers is dedicated to providing first-class service and creating memorable experiences for our customers, and we're delighted to hear that we've met your expectations. We will forward on your message onto Mark and the rest of the team to let them know to keep up the amazing work.
Thank you once again for choosing Johnsons Jewellers, and we're looking forward to serving you again in the near future.
Warmest regards,
Johnsons Jewellers
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