They cancelled my order because I assume they didn't want to sell at that price. Product is now advertised on their website at higher price. Could be a ruse to advertise at a lower price just to get y... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have used John Bell and Croyden for some years when I have either worked near or, for a short time lived near, the shop. Even though I am further out of London now, I continue to purchase as I find... Se mere
Virksomheden har svaret
Purchased a MASON PEARSON Handy Sensitive Bristle Hairbrush SB3. This is an excellent hair brush. I wish I had discovered this hairbrush brand a long time ago. It stops the static build up and transf... Se mere
Virksomheden har svaret
Love this company, been buying from them, mostly in person, since 1975 when my daughter was born and it was the only shop that sold disposable nappies small enough. Online is great, they’ve never let... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
John Bell & Croyden is the Wellbeing Emporium and Pharmacy setting standards in providing bespoke and truly holistic health solutions under one roof. We have experience gained from over 200 years in the business and have earned a global reputation for delivering excellence, innovation and first class products and service.
Kontaktoplysninger
50-54 Wigmore Street, W1U 2AU, London, Storbritannien
- 0207 935 5555
- jbc@johnbellcroyden.co.uk
- johnbellcroyden.co.uk
4,3
Fremragende
307 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Prompt delivery excellent service
25. juli 2023
Besvarelse fra John Bell & Croyden
Dear, Mr Caddick
Thank you so much for your lovely review! We would like to thank you by offering you 10% off of your next order, please email us at jbc@johnbellcroyden.co.uk so we can do this for you.
Kind regards
Charley-Louise
Prompt delivery
24. juli 2023
Besvarelse fra John Bell & Croyden
Dear, Susan
Thank you so much for your lovely review! We would like to thank you by offering you 10% off of your next order, please email us at jbc@johnbellcroyden.co.uk so we can do this for you.
Kind regards
Charley-Louise
Excellent service and a great range of…
Excellent service and a great range of products.
18. juli 2023
Uopfordret anmeldelse
Besvarelse fra John Bell & Croyden
Dear, K Lewis
Thank you so much for your lovely review! We would like to thank you by offering you 10% off of your next order, please email us at jbc@johnbellcroyden.co.uk so we can do this for you.
Kind regards
Charley-Louise
Good quality
They have good quality products and a very good costumer service. Have been buying there for a long time and would recommend it.
27. juli 2023
Uopfordret anmeldelse
Besvarelse fra John Bell & Croyden
Dear, Beatrice
Thank you so much for your lovely review! We would like to thank you by offering you 10% off of your next order, please email us at jbc@johnbellcroyden.co.uk so we can do this for you.
Kind regards
Charley-Louise
Quick professional faultless service…
Quick professional faultless service highly recommended.
18. juli 2023
Uopfordret anmeldelse
Besvarelse fra John Bell & Croyden
Dear, Chris Bowen
Thank you so much for your lovely review! We would like to thank you by offering you 10% off of your next order, please email us at jbc@johnbellcroyden.co.uk so we can do this for you.
Kind regards
Charley-Louise
Very pleased with my purchase
Very pleased with my purchase, great customer service. Will definitely be ordering again 😄
5. juli 2023
Uopfordret anmeldelse
Besvarelse fra John Bell & Croyden
Dear, Shayne
Thank you so much for your lovely review! We would like to thank you by offering you 10% off of your next order, please email us at jbc@johnbellcroyden.co.uk so we can do this for you.
Kind regards
Charley-Louise
Shame Shame Shame!!!
Shame Shame Shame!!!! Shame on a company that hired staff that are ignorant and incompetent!!!! They send me someone else’s items right before my travels. They had the audacity to ask me to return first and show them the proof of return to be able to get my items!!!! All they are good at is a fake apology that is worth less when they are the ones who are in the wrong! I as the customer have to do their job to be able to get what I need. ADVICE: Try to avoid at all costs! Order your products from other places they were a good company in the past but they are the worst place to shop right now! Just have a look at other reviews and you will see! you will see that every single person working there are not interested in anything to do with the customer and they have zero knowledge of the products that they have on the shop floor!
22. juli 2023
Uopfordret anmeldelse
Besvarelse fra John Bell & Croyden
Hi Amir,
thanks for coming in to rectify this issue, hope you have a better experience next time if/when shopping with us, hope you enjoy the products and get the chance to relax on your holiday.
all the best.
Great company to deal with
Great company to deal with. Easy to use site, great products, rapid dispatch and really carefully packed. I would definitely use them again.
12. juli 2023
Uopfordret anmeldelse
Besvarelse fra John Bell & Croyden
Hi,
Thank you so much for your lovely review and being a valued customer, we would like to offer you 10% off of your next order with us, if you could email us at jbc@johnbellcroyden.co.uk to claim this.
Have a great day!
Kind regards
Feliciano
Customer Experience Team
What's not to like!
Easy navigation on website, quick acknowledgement and ontime delivery. Easier than some larger competitors.
13. juli 2023
Uopfordret anmeldelse
Besvarelse fra John Bell & Croyden
Hi Graham,
Thank you so much for your lovely review and being a valued customer, we would like to offer you 10% off of your next order with us, if you could email us at jbc@johnbellcroyden.co.uk to claim this.
Have a great day!
Kind regards
Feliciano
Customer Experience Team
Was my first purchase with this…
Was my first purchase with this company, goods arrived promptly and well packed, will certainly be ordering from them again, shall also recommend to my friends
6. juli 2023
Uopfordret anmeldelse
Besvarelse fra John Bell & Croyden
Hey Trudi,
Thank you so much for your lovely review and being a valued customer, we would like to offer you 10% off of your next order with us, if you could email us at jbc@johnbellcroyden.co.uk to claim this.
Have a great day!
Kind regards
Feliciano
Customer Experience Team
Excellent price and quick delivery
Excellent price and quick delivery.
Communication throughout, clear and accurate.
6. juli 2023
Uopfordret anmeldelse
Besvarelse fra John Bell & Croyden
Hi Jack Jameson,
Thank you so much for your lovely review and being a valued customer, we would like to offer you 10% off of your next order with us, if you could email us at jbc@johnbellcroyden.co.uk to claim this.
Have a great day!
Kind regards
Feliciano
Customer Experience Team
Great product and customer service-…
Great product and customer service- item arrived quickly, very happy!
19. juli 2023
Uopfordret anmeldelse
Besvarelse fra John Bell & Croyden
Dear Sarah
Thank you so much for your lovely review and being a valued customer, we would like to offer you 10% off of your next order with us, if you could email us at jbc@johnbellcroyden.co.uk to claim this.
Have a great day!
Kind regards
Amanta Pappa
Customer Experience Team
Besvarelse fra John Bell & Croyden
Dear The Swan Tribe
Thank you so much for your lovely review and being a valued customer, we would like to offer you 10% off of your next order with us, if you could email us at jbc@johnbellcroyden.co.uk to claim this.
Have a great day!
Kind regards
Amanta Pappa
Customer Experience Team
Very efficient service
Very efficient service. The product is excellent. Thank you
7. juli 2023
Uopfordret anmeldelse
Besvarelse fra John Bell & Croyden
Dear Rozila
Thank you so much for your lovely review and being a valued customer, we would like to offer you 10% off of your next order with us, if you could email us at jbc@johnbellcroyden.co.uk to claim this.
Have a great day!
Kind regards
Amanta Pappa
Customer Experience Team
I remember this impressive high class…
I remember this impressive high class pharmacy from my London days - it's nice to know they are still going strong and have branched out to online sales. An order arrived for me in the post, superbly packaged, but the wrong item. Customer service sorted that out and I got the item I wanted very quickly, with a bonus as apology. So online has it's hiccups. They are trying hard!!
1. juli 2023
Uopfordret anmeldelse
Besvarelse fra John Bell & Croyden
Hi David
Thank you for your lovely review!
please send us an email at jbc@johnbellcroyden.co.uk, so we can send you a discount code for your next order!
Have a lovely day.
Kind regards
John Bell & Croyden Customer Experience Team
Amazing service and my order was packed…
Amazing service and my order was packed well and beautiful to open.
Loved my products with definitely purchase again in the future.
26. juni 2023
Uopfordret anmeldelse
Besvarelse fra John Bell & Croyden
Hi Sharons
Thank you for your lovely review!
please send us an email at jbc@johnbellcroyden.co.uk, so we can send you a discount code for your next order!
Have a lovely day.
Kind regards
John Bell & Croyden Customer Experience Team
Love this company
Love this company, been buying from them, mostly in person, since 1975 when my daughter was born and it was the only shop that sold disposable nappies small enough. Online is great, they’ve never let me down - ultra reliable and prompt - and ordering is easy. It’s a pleasure to write a review to say thanks.
C Argent
26. juni 2023
Uopfordret anmeldelse
Besvarelse fra John Bell & Croyden
Hi Mrs Catherine
Thank you for your lovely review!
please send us an email at jbc@johnbellcroyden.co.uk, so we can send you a discount code for your next order!
Have a lovely day.
Kind regards
John Bell & Croyden Customer Experience Team
Fantastic company
Fantastic company. I had a problem with what I purchased and it was rectified very quickly. I will now always purchase from them
4. juli 2023
Uopfordret anmeldelse
Besvarelse fra John Bell & Croyden
Hi Mrs Charlotte
Thank you for your lovely review!
please send us an email at jbc@johnbellcroyden.co.uk, so we can send you a discount code for your next order!
Have a lovely day.
Kind regards
John Bell & Croyden Customer Experience Team
I ordered 5 tubes of germoloids off…
I ordered 5 tubes of germoloids off your company, but only received 2 for some unknown reason, they took the payment of £30, but quickly refunded the £18 they had taken for the 3x £6 they had not sent without no explanation as to why the company had only sent me 2 tubes ? . Thank you.
18. juli 2023
Uopfordret anmeldelse
Besvarelse fra John Bell & Croyden
Hi Consumer
Thank you for your lovely review!
please send us an email at jbc@johnbellcroyden.co.uk, so we can send you a discount code for your next order!
Have a lovely day.
Kind regards
John Bell & Croyden Customer Experience Team
Brilliant service
Great service. Delivered on time and accurate description of product.
22. juni 2023
Uopfordret anmeldelse
Besvarelse fra John Bell & Croyden
Hi Jennifer,
Thank you for your lovely review!
please send us an email at jbc@johnbellcroyden.co.uk, so we can send you a discount code for your next order!
Have a lovely day.
Kind regards
John Bell & Croyden Customer Experience Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.