Joha Smart Homes Anmeldelser 23

Besvarelse fra Joha Smart Homes

27. aug. 2025

Thanks for this we happy you are satisfied with our work

Besvarelse fra Joha Smart Homes

27. aug. 2025

We want to clarify this misinformation. Joha Smart Homes has never claimed ownership of any private builds in the Grampians, Australia. The video in question is industry-referenced material showcasing the style and type of prefabricated homes we design and supply globally, not a claim of ownership of that exact property. Our official projects, clients, and builds are well-documented and available upon request.

We strongly uphold integrity in our business and have been providing smart homes for over 17 years without complaints of fraud or misrepresentation. False claims like this mislead potential customers, and we encourage anyone with genuine concerns to contact us directly for verified information.

Besvarelse fra Joha Smart Homes

25. jul. 2025

Everyone is entitled to their opinion, but it's important to understand that publicly calling a legitimate business a "scam" without proof is defamatory and legally actionable.

To be clear, Joha Smart Homes has been in operation for over 15 years, and in that time, no customer has come forward with claims that they paid us and we failed to deliver. If such a person exists, kindly present the evidence. Until then, your accusations remain baseless.

It has become a recurring pattern for some individuals to approach us, not as genuine clients, but to solicit our intellectual property — such as proprietary designs and floor plans — with the intention of using them for personal or competitive gain. We are experienced enough to identify such behavior.

You claimed that other manufacturers willingly sent you their technical documents and floor plans for permit purposes. Kindly name at least one of these manufacturers publicly. More importantly, why did you not proceed to do business with them, instead of coming to our company — which you now call a fraud?

Your suggestion that we copied the Alpine concept from Den is equally unfounded. The term "Alpine" is a general design theme, not exclusive to one brand, and is used across hundreds of product variations in the housing industry — just like the term "capsule house", which is not owned by any one company.

Regarding your claim that our factory address is linked to a hotel, this is simply false. We invite you — or anyone — to verify it in person. Spreading misinformation without fact-checking only reflects poorly on your intentions.

It is now clear to us that you may not be a genuine customer, but rather someone seeking access to our materials without intent to follow through with a business relationship. And that’s fine — we reserve the right to choose whom we do business with. While we welcome clients, we will never tolerate disrespect toward our staff or our brand.

Lastly, despite your efforts to tarnish our image, our sales and reputation remain strong. Our quality speaks for itself, and that will never be dictated by the opinions of a single bittered individual.

Besvarelse fra Joha Smart Homes

7. jul. 2025

We take great exception to these false claims being made against our company. Joha Smart Homes has been in the business of manufacturing high-quality capsule and cabin houses for over 17 years. In that time, we have encountered many situations where individuals pose as buyers with the sole intention of obtaining sensitive technical documents such as floor plans, material spreadsheets, and build details, only to use them unlawfully for unauthorized reproduction.

As a policy — and as is standard across our industry — such proprietary documents are only provided after purchase agreements and necessary non-disclosure measures are in place. No reputable manufacturer would freely hand over intellectual property without such protections.

After personally reviewing the communication records between you and our sales representative, it is evident that our staff maintained professionalism throughout. At no point were they rude or pushy, and no messages were deleted, as all conversations on our system are securely logged and monitored.

Furthermore, your accusation of our company being scammers is baseless. In nearly two decades of operations, Joha Smart Homes has never been involved in fraudulent activity — a fact supported by our global customer base and extensive portfolio of completed projects.

It’s also worth noting that if you were genuinely interested in purchasing a cabin house, you would have options locally in Australia, yet you approached us because of the uniqueness and quality of our designs. Unfortunately, we cannot and will not compromise our business ethics and the intellectual property we've spent years developing.

We remain committed to serving genuine clients and will continue to uphold the standards that have positioned us as one of the most reputable and in-demand manufacturers in the market.

We wish you well in your future endeavors and trust you will find a manufacturer elsewhere who aligns with your expectations.

Besvarelse fra Joha Smart Homes

23. jun. 2025

We are not new to false claims from fellow manufacturers, especially those outside of China. The fact that our designs may bear similarities to others does not mean they are identical or copied. If you take a closer look, you’ll find that over 98% of capsule houses produced in China share similar designs, yet they’re manufactured by different companies.

Our Alpine Unit, for example, stands apart from what other manufacturers are offering. It’s disappointing that instead of focusing on growing the market — which is large enough for everyone — some choose to spread misinformation about our brand. Talking down our products or business doesn’t change the fact that we remain one of the leaders in the market, and both our pricing and quality continue to speak for themselves.

Additionally, the claim about our Instagram page “disappearing” is completely false. Our official page remains active and running. For the record, we don’t operate backup pages, so I encourage you to verify your facts before making such statements.

Importantly, you’ve never purchased from us, nor can you provide any instance where a client failed to receive their unit or was supplied with substandard quality. It’s worth asking — what exactly do you gain from attempting to discredit a business you’ve never transacted with?

We wish to continue focusing on our clients and product innovation rather than being distracted by baseless accusations.

Besvarelse fra Joha Smart Homes

9. jun. 2025

Joha is a company that was originally part of the mentioned company, but we have since separated and established our own brand

Besvarelse fra Joha Smart Homes

9. jun. 2025

Please be aware that there are many fake pages claiming to represent Joha. Many customers mistakenly reach out to these fraudulent pages. We want to assure you that Joha and her staff will never be rude or offended with any customer.

To avoid confusion, we have clearly displayed our walk-in factory address on all our official pages, website, and this platform. Always verify that you are interacting with our authentic channels.

Also note that every product posted on our pages belongs to us

Thank you for your understanding and continued support!

Besvarelse fra Joha Smart Homes

9. maj 2025

We would like to address recent false claims circulating about our company.

Joha Smart Homes operates a walk-in factory here in Hong Kong where customers are welcome to visit, make inquiries, and purchase directly from us. Our physical address is clearly listed on our official website for anyone who wishes to verify our operations.

We are aware that, as our brand continues to grow and lead in this market, some competitors may feel threatened. However, our focus remains on delivering quality products and excellent service to our valued customers as reflected in the numerous positive reviews on our official pages.

To clarify:

Joha Smart Homes has no affiliation with Volferda. They produce capsule houses, while we specialize in cabin houses.

We do not, and have never, defrauded anyone. No customer can produce evidence of payment without delivery of their unit. Our reputation is built on integrity, and our word is our bond.

I am Joha Lau, the Director and Owner of Joha Smart Homes, the trusted name and number one brand in the capsule and cabin house market. We stand by our products, our customers, and our values.

You are welcome to visit us any day, any time.

Thank you for your continued trust and support.

Joha Lau
Director & Owner
Joha Smart Homes

Besvarelse fra Joha Smart Homes

30. apr. 2025

We’d like to remind everyone that Joha is a reputable, established company with a track record we’re proud of. No one has ever been able to provide proof of being scammed by us — because it has never happened.

Our office is open every single day, and we warmly welcome anyone who wishes to walk in, make a purchase, or simply learn more about what we do. You can find us at:

MG Tower, 153 Hoi Bun Road, Kwun Tong, Kowloon East, Hong Kong.

In this fast-paced, competitive market, it’s no surprise that some will spread false claims, but we remain focused on delivering top-quality, reliable products to our valued customers.

Team Joha

Besvarelse fra Joha Smart Homes

30. apr. 2025

We are aware of recent claims made by a brand called Den, accusing us of stealing their house design. We would like to firmly state that these allegations are completely false. While similarities may exist in aesthetic — as is often the case within competitive markets — our designs are original, uniquely developed, and built from scratch by our dedicated team.

Additionally, it has been claimed that Den reached out to us via Instagram and that we subsequently blocked them. This is entirely untrue. No such message was ever received from their end. In fact, when we noticed their public comments, we took the initiative to privately message them to clarify matters — a message they chose not to respond to.

It’s unfortunate, but not surprising, that growing competition in this space can sometimes lead to baseless accusations. Joha’s success seems to have become a source of discomfort for certain competitors. However, we stand proud of our work, our quality, and our reputation.

To be clear — there has never been a single verified case of Joha scamming a client. Our customers can attest to the excellence of our products and services. Being a Chinese brand does not disqualify us from producing world-class, high-quality homes — and our track record speaks for itself.

We appreciate the continued support from our community and loyal clients. In a competitive market, integrity and results will always speak louder than false claims.

Team Joha