Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
National oil company that refines crude oil. Site provides details about the company's operations. Also contains details of a petroleum institute.
Forenede Arabiske Emirater
We have ordered lpg cylinder yesterday at 10.30 pm.. its 10:41 pm today.. after 24 hours, we did not receive any cylinder. When we call them , they say 10 minutes only. I don't know from which planet they are coming... its frustrating and helpless.
I ordered an LPG cylinder through the ADNOC app based on the clearly stated 2-hour delivery commitment. This commitment was not honoured, and the cylinder was delivered only after 3.5 hours, which is unacceptable for a paid and essential service.
After the promised delivery time had elapsed, I contacted customer support multiple times. Despite this, the support team failed to provide any estimated delivery time, refused to arrange a callback, and offered no meaningful update. Once payment was completed, I was left waiting without information or accountability.
Advertising a specific delivery timeframe and then failing to meet it, combined with poor communication and lack of ownership, is misleading and reflects a serious lapse in service standards. Customers should not be forced to wait indefinitely after making full payment.
I expect ADNOC to review this incident seriously, take corrective action, and ensure that delivery timelines shown in the app are realistic and that customers are proactively informed of delays. This level of service is not acceptable from a company of ADNOC’s standing.
Today sept. 30 at almost 7:40pm, in jebel ali opposite of grand hypermarket branch. after i filled my tank full. I ask the gasoline boy to help me for air pressure. I went to the air pressure station and waited there for almost 20mins with open window so they can see me that i am a woman. But 3 staff ignored me. Its extremely disappointed! I am a woman, im not feeling well and i ask humbly for help. The station is not busy at that moment yet they ignored me. This not only poor customer service, this shows lack of respect not only to me as a woman but as a human!
Absolute disgraceful customer service agent rude and unwilling to listen or assist in my complaint. And worst of all unprofessional behavior. They are hire staff who have no clue how speak to customers. They only good at giving lip service, and promises and when the conversation is to difficult for them to handle they deflect and say they will send it to the concerned department. This is really embarrassing!
Lastly, charging a customer late fees - which is out of the customer's control when bill generation only gets sent out 1 week past the billing cycle, and not wanting to rectify - absolutely pathetic. Will take my business elsewhere.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
