Downloaded app as wanted to use this method, however couldn’t complete registration as it will not accept either choice for “Let’s secure your account”, either by biometrics or email code? It doesn’t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great and secure way to send money to Jamaica for your family and friends. It can be picked up at several locations including the JN bank. The only problem I have is they do not have an app for easier... Se mere
Virksomheden har svaret
I gave this great because I can simply fill out release the form after sending funds to be deposited to my account vs calling that took forever I just wish there’s an mobile App for banking It’s... Se mere
Virksomheden har svaret
JN always quick and fast with the money Card my family are able to used what money they need and leave back the rest on the card very convenient they don’t have to join that long queue anymore
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Kontaktoplysninger
Storbritannien
- 888-991-4065
- jnmtonline@jngroup.com
- jnmoneyonline.com
4,3
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The process was quick and easy.
27. april 2026
Besvarelse fra JN Money
Dear valued customer, thank you for your feedback! We're glad to hear the process was quick and easy for you. We appreciate your support!
Besvarelse fra JN Money
Dear Valued Customer, Thanks for the 5-star review. We are happy to hear that you find our services fast and efficient. We value your business and hope to serve you again soon.
The team in Brixton are fast
The team in Brixton are fast, efficient and friendly.
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra JN Money
Dear Valued Customer, Thanks for your positive feedback. We are happy to hear that you find our services reliable and that our team has been consistently available to support you when needed. We value your business and hope to serve you again soon
Very easy to access
If you have any problem someone is always there to help you on phone
3. maj 2026
Besvarelse fra JN Money
Dear Valued Customer, Thanks for your positive feedback. We are happy to hear that you find our services easy to access and that our team has been consistently available to support you when needed. We value your business and hope to serve you again soon.
I did great because I can simply fill…
I gave this great because I can simply fill out release the form after sending funds to be deposited to my account vs calling that took forever
I just wish there’s an mobile App for banking
It’s a little annoying getting the authentication number and to quickly go back to online to enter the number. It’s time sensitive
This feedback has good feedback and improvement feedback
1. maj 2026
Besvarelse fra JN Money
Dear Valued Customer, Thank you for the 5 star review. We are happy to hear that you find our remittance service easy to access and that our team has been consistently available to support you when needed.
With respect to the bank related improvements mentioned, please note that we are unable to assist directly, as we operate as a separate entity. JN Money Services provides remittance services, while JN Bank operates independently.
Thank you again for your feedback and for choosing JN Money Services.
It was always easy for me to do…
It was always easy for me to do business with jn as the staff is always there to help in time of need when call upon
24. april 2026
Besvarelse fra JN Money
Dear Valued Customer, Thank you for the awesome review. We are happy to hear that you find our remittance service easy to access and that our team has been consistently available to support you when needed. We value your business and look forward to serving you again soon.
Besvarelse fra JN Money
Dear Valued Customer, Thank you for the 5-star review. We are happy to hear that you find our remittance service reliable and that our team has been consistently available to support you when needed. We value your business and look forward to serving you again soon.
Besvarelse fra JN Money
Dear Valued Customer, Thank you for the 5-star review. We are happy to hear that you find our remittance service user friendly and that our team has been consistently available to support you when needed. We value your business and look forward to serving you again soon.
Horrible customer service by one of the…
Horrible customer service by one of the employees. I wish I had gotten her name. The dark skinned lady was so helpful. The Indian looking one had such a dismissive attitude. She made me feel like a criminal for trying to send my dad money.
28. april 2026
Besvarelse fra JN Money
Dear Valued Customer, thank you for sharing your experience with us. We regret to hear that your experience did not meet your expectations. A member of our team will contact you shortly to obtain additional information. Please rest assured that we take these matters seriously and are committed to addressing your concerns promptly.
Besvarelse fra JN Money
Dear Valued Customer, Thank you for the 5-star review. We are happy to hear that you find our remittance service reliable and that our team has been consistently available to support you when needed. We value your business and look forward to serving you again soon.
What I thought was going to be a long…
What I thought was going to be a long drawn out process turned out to be such a smooth one. From my conversation with Andrew from the contact centre, who helped and advised me regarding the issue, which I acted upon via email, and to my surprise I received emails from the online Team Tahjae Smith. Wow! Everything was resolved by 14:30 UK time!! No time to stress. THANK YOU JN Money Transfer. Excellent job 👏🏾🇯🇲🥰
29. april 2026
Besvarelse fra JN Money
Dear Valued Customer, Thank you for the awesome review. We are happy to hear that you find our remittance service easy to access and that our team has been consistently available to support you when needed. We value your business and look forward to serving you again soon.
Besvarelse fra JN Money
Dear Valued Customer, Thank you for the 5-star review. We are happy to hear that you find our remittance service reliable and that our team has been consistently available to support you when needed. We value your business and look forward to serving you again soon.
Besvarelse fra JN Money
Dear valued customer, Thanks for sharing your experience with us. Based on our review, your online profile appears to be in good standing. Our Online Team just sent you an email requesting additional information regarding the issue you are experiencing. Kindly respond to the email at your earliest convenience, as this will assist us in identifying and resolving the matter promptly.
The app is very simple and easy to use…
The app is very simple and easy to use and convenience so you can do it anytime of the day or night straight away
25. april 2026
Besvarelse fra JN Money
Dear Valued Customer, thank you for your feedback! We’re glad you find the app simple, convenient, and easy to use anytime. We appreciate you sharing your experience.
Finally online banking is working again…
Finally online banking is working again no issues.
25. april 2026
Besvarelse fra JN Money
Dear Valued Customer, Thank you for your 5-star review. We are happy to hear that you had a great experience with our online service. We are committed to providing the best service to you and all our customer and we can't wait to serve you again.
It's a very great experience to use the…
It's a very great experience to use the site to pay bills, so yes I love this, and will continue to use jn money online
25. april 2026
Besvarelse fra JN Money
Dear Valued Customer, thank you so much for your wonderful feedback! We’re thrilled you’re enjoying the experience and appreciate your continued trust in using JN Money Online.
Besvarelse fra JN Money
Dear Valued Customer, thank you! We’re happy to hear you found our service efficient. Your feedback means a lot to us.
Besvarelse fra JN Money
Dear Valued Customer, Thank you for your positive review. We are happy to hear that you had a great experience and found our service to be efficient and reliable. We look forward to serving you again soon.
I am having trouble adding a second card…
I am having trouble adding a second debit card to my profile. In the past I used to have two cards on my profile. However, a few weeks ago the JN Money Online system went down, and when it returned active, I needed to update my debit cards. Only one card was accepted at the time and I’ve been trying since to add the second debit card but it kept erroring out.
Additionally, I have downloaded the JN Money App from the Apple Store. Completed my profile, verification completed but I am having trouble getting the system to accept the addition of at least one debit card to be used as payment method.
I sent a request for assistance and still waiting for help. Thanks
23. april 2026
Besvarelse fra JN Money
Dear valued customer, we’re sorry for the inconvenience you’ve been experiencing with adding your debit cards. This is a known issue affecting some users, and our team is actively working to resolve it as quickly as possible. We understand how important this feature is and truly appreciate your patience while we address the problem. You will be updated as soon as the fix is completed. Thank you for bearing with us.
Besvarelse fra JN Money
Dear Valued Customer, Thank you for your awesome review. We are happy to hear that you found our staff to be friendly and professional. We remain committed to providing the best service to you and all our valued customers. Thanks again for choosing JN Money Services.
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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