I can inspect before i buy.
I love seeing something online and walking to the shop to inspect it before buying it. Jiji lets me do that.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Jiji Kenya is a leading online marketplace, trusted by over 4 million buyers and sellers nationwide. Jiji has empowered Kenyans to buy and sell a wide range of products and services across the country. With its user-friendly interface and advanced security measures, Jiji ensures a safe, seamless, and reliable trading experience for all users. It was recognized as the "Safest Online Shopping Platform” in 2022 and the "Best E-commerce Mobile App" in 2023.
Kenya
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I love seeing something online and walking to the shop to inspect it before buying it. Jiji lets me do that.
The shipping was quick and the sellers are all vetted so you don't have to worry about being scammed
You'll find big sellers that have been on Jiji for more than two years, but they have no user feedback. And now I understand why. Normally these sellers have the lowest prices. You contact them and they will confirm the price, but when you go to the actual shop, they will give you a much higher price. There's no feedback section on their accounts, and if you complain to Jiji, the seller name will disappear, but if you search for the item on the site, you will find the same item at the same low price, and if you go through the seller's other items, you'll find that it's the same shop that you reported. I believe Jiji is either the scammer or is in on it. They disable reviews for some sellers, and they can't give you a reason why. Also, the app's high scores are probably inflated because user sentiment in other parts of the internet reflect the opposite. While a small percentage of the sellers are genuine, but recommending jiji based on that would be like recommending gambling because I won two out of ten bets.
Very disappointed with the customer service after purchase. The platform has potential, but the lack of support leaves users frustrated. Right now, they’re lucky not to have strong competitors, but if one enters the market, many of us would switch immediately.
Many people advertising items through this platform they don't have them they are brokers or con people and therefore making this a highly risk platform to be spammed
From electronics to clothes, Jiji.co.ke has it all. Fast, reliable, and trustworthy!
Jiji.co.ke offers great deals and a smooth user experience. I’ve saved so much money using this platform.
I dislike the you don’t solve your customers queries you just wake and change things on your website without notification your uses on the changes. You have closed my active ads without proper notifications after my payment had expired. There is a reason as to why why I didn’t go for premium services and that’s why I chose weekly charge so you cannot force me to pay for premium charges by closing my ads indefinitely that’s not the to go. I really don’t like the you solve your clients queries 😳. You have improved on response time that is the only thing I have noticed recently.
The customer support for jiji kenya is so frustrating! Getting calls from customer service every week about offer packages that I can clearly access and see then pay at my convenience! I found this very irritating because it was as if they were forcing me to pay for the packages, today i got that nagging phone call from Eileen from customer service asking me how long they should give me to pay for the package, as if it's a netflix subscription!
Actually it's the first platform that I've experienced this nagging from and definitely not using it again. Work on your customer service and stop nagging sellers!
This one star review is only because I can't leave 0 star reviews, make your platform more conducive for sellers!
I bought a fridge from Jiji.co.ke, and it was exactly as described. Honest sellers and great service!
They have the worst customer support team.
I was charged to post an ad. The ad then got rejected and marked as duplicate. Tracey from support asks me to make another ad only to be asked to pay a second time for it before approval.
She then ghost me and declines to answer further questions. What a joke
This platform is perfect for buying and selling! I sold my old phone within a day. Highly satisfied!
I found a great deal on a laptop through Jiji.co.ke. The transaction was smooth and hassle-free!
I’ve found fantastic deals on Jiji, from electronics to home appliances. It’s my go-to marketplace.
I have already written a review in Jiji Tanzania. Jiji Nigeria has been very helpful.
I had an issue with Jiji Kenya. It took Kshs 1,600 then Kshs 5,036 and soon after closed my adverts. They are not reachable. I have never known of a Corporation that happily takes money from customers, fails to deliver, and refuses to communicate - this is very puzzling. It defies logic. Unless Jiji Kenya resolves this issue my advice is to avoid them - they are terrible

Besvarelse fra Jiji Kenya
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.