Each time I receive a parcel from Jianhui I’m surprised yet again how much more beautiful the jewelry is in real life. Even at the peak of his flash sale, Jianhui suggested and carried out the modific... Se mere
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Se, hvad kunderne siger
What a brilliant shop with wonderful staff. I’ve just received my parcel containing Jianhui’s unique and exceptional jewellery and I’m over the moon. A huge thank you from Switzerland.
Virksomheden har svaret
Still can’t believe how fast Jianhui ships from the UK to San Francisco! That continues to be great. As far as the necklaces I purchased, though the design was ingenious, the actual worksmanship was... Se mere
Virksomheden har svaret
My newly purchased large coconut shell necklace has met my expectations and more. It is truly a show-stopper! The delivery service and packaging was outstanding and represents the company's quality cu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FROM HIS FIRST PIECE , made from broken vintage items found at London’s Portobello Market, Jianhui has been creating versatile sustainable fashion from recycled and upcycled materials for almost two decades. His hand crafted wearable art is loved not only by style icons such as Iris Apfel and celebrities like Lily Tomlin, Dame Prue Leith but also prestigious art museums such as MoMa, Museum of Contemporary Art in Chicago and Museum of Art and Design in NYC runs a special exhibition for Jianhui’s sustainable designs on Earth Day every year. Sustainability is not a trend, but a mission to use resources well and help make our planet greener. This belief is central to everything he does, with his recycled leather collection winning a sustainability award at the NY Now show and his ‘Aqua’ collection being made entirely by hand from recycled plastic bottles and newspapers. Jianhui’s designs and the way he recycles materials have been used as examples in Smithsonian’s text book about climate and sustainability for its worldwide youth education. Jianhui has also been invited for a talk at the Climate School of Columbia University during the Climate Week in 2023. And above all, his designs are flamboyant, playful and simply JUST BEAUTIFUL.
Kontaktoplysninger
1 Thane Villas, N7 7PH, London, Storbritannien
- + 44 (0) 7940284240
- shop@jianhui.london
- jianhui.london
4,7
Fremragende
499 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always delighted
9. juni 2026
Besvarelse fra Jianhui London (online store)
Dear Ms Gollehon
Millions of thanks for shopping with us regularly! Your support means a lot to us! Apologies for the delayed response to your review.
We're very happy to know that you always enjoy our designs!
We look forward to hearing from you in the near future.
Take care and Have a great summer!
Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London
Besvarelse fra Jianhui London (online store)
Dear Lynne
Millions of thanks for your review and Apologies for the delayed response.
We're very happy to know that you always enjoy our designs!
We look forward to hearing from you in the near future.
Take care and Have a great summer!
Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London
always great!
9. juni 2026
Besvarelse fra Jianhui London (online store)
Dear Ms Baxter
Millions of thanks for shopping with us regularly and your review. Apologies for the delayed response.
We're very happy to know that you always enjoy our designs!
We look forward to hearing from you in the near future.
Take care and Have a great summer!
Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London
Introduced to Jianhui London on line
Introduced to Jianhui London on line. Liked the style and concept so ordered a pair of earrings. I’m in Canada, so took a while to get here but well worth the wait. Fabulous earrings, great design, light weight and though I’ve only had the opportunity to wear them once so far, I’ve already had compliments on them.
28. maj 2026
Besvarelse fra Jianhui London (online store)
Dear Ms Smith
Millions of thanks for your review and Apologies for the delayed response.
We're very happy to know that you like the earrings and already got many compliments!
It generally takes 7-10 business days to arrive in Canada by post office service.
We look forward to hearing from you in the near future.
Take care and Have a great summer!
Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London
Besvarelse fra Jianhui London (online store)
Dear Ms. Curry
Millions of thanks for your review and Apologies for the delayed response.
We're very happy to know that you like the designs and enjoyed our fast delivery.
We look forward to hearing from you in the near future.
Take care and Have a great summer!
Jianhui
Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London
Great products and a great service
Great products and a great service.
I have ordered several times and would highly recommend Jianhui.
27. maj 2026
Besvarelse fra Jianhui London (online store)
Dear Ms. Nicholls
Thank you so much for your review! It means a lot to us!
We are very happy to know that you love our designs and enjoyed our service. We appreciate you!
Best regards
Jianhui
Jianhui London Ltd
www.jianhui.london
I gave a gift of Jianhui and my friend…
I gave a gift of Jianhui and my friend shared, “oh my gosh, my favorite designer. ‘
27. maj 2026
Besvarelse fra Jianhui London (online store)
Dear Marsha
This is wonderful ! We are thrilled to hear this and thank you so much for sharing it!
Best regards
Jianhui
Jianhui London
www.jianhui.london
Matching Earrings
You made the ear rings to match the necklace and thru are perfect! Unfortunately I had to pay $22+ duties and fees so won't be ordering anything again anytime soon.
2. juni 2026
Besvarelse fra Jianhui London (online store)
Dear Ms. Zinser
Many thanks for your review. So happy to know that you like the matching earrings .
We shall refund you the $22+ duty now. I am very sorry for this duty thing caused by UPS.
I'm so sorry to hear about the duty. When we were booking the shipping label on UPS website, it says 'duty 0'. That's why we chose to let you pay for it (if we chose to pay for this $0.00 duty, UPS will still charge us £5.30 admin fee).
We always pay for all duties for our customers despite UPS charges us £5.30 (about $7.00) for admin fee for processing duty for us. But sometimes on its website, somehow for our US customers, it says 'duty 0'. Their website is very unreliable.
Many thanks for shopping with us! We appreciate you!
Best regards
Jianhui
Jianhui London
www.jianhui.london
Besvarelse fra Jianhui London (online store)
Dear Ms. Jenkins
Thank you so much for your review!
So happy to know that you love my designs and enjoyed our service.
Looking forward to hearing from you in the near future.
Best regards
Jianhui
Jianhui London
www.jianhui.london
Me receiving my earrings and a short…
Me receiving my earrings and a short period of time once I received them, the quality was excellent. The colors were bright. I have no issues and will be ordering other items.
29. maj 2026
Besvarelse fra Jianhui London (online store)
Dear Ms. Jett
Many thanks for your review. So happy to hear that the quality is good.
We look forward to hearing from you in the near future.
Best regards
Jianhui London
Besvarelse fra Jianhui London (online store)
Dear Ms. Beaudoin
Many thanks for your review. So happy to hear that you like our sustainable designs.
We look forward to hearing from you in the near future.
Best regards
Jianhui London
The jewelry is so creative
The jewelry is so creative, and I never see anyone else I know wearing my jewelry
14. maj 2026
Besvarelse fra Jianhui London (online store)
Dear Paulette
Many thanks for your review and support.
We're very happy to know that our designs are unique!
Looking forward to hearing from you in the near future.
Jianhui
Besvarelse fra Jianhui London (online store)
Thank you so much for the review. So happy to know that you like the earrings you bought recently.
We look forward to hearing from you in the future!
Jianhui
Besvarelse fra Jianhui London (online store)
Dear Ms. Michelle Disher
Many thanks for your review.
Sorry to hear that the hand painted rectangular necklace you bought wasn't something you expected. Our photos online show you how it looks on someone. If you need any more detail, I'd advice you to read the description before you buy which tells you the material, length and sometimes about how it was made.
This design has actually been very popular among boutique stores, museum stores and our own online store since we launched it 8 years ago.
But we do appreciate that different people have different taste.
Jianhui
Jianhui London
www.jianhui.london
Love the vintage jade
Love the vintage jade, goes well with yellow Jianhui earrings and I have received compliments.
6. maj 2026
Besvarelse fra Jianhui London (online store)
Dear Anne
Many thanks for the review and shared your beautiful picture with us!
So glad that you love the vintage jade necklace and it goes well with the earrings you bought from us!
Enjoy and get compliments wherever you go!
Best regards
Jianhui
I love quality and uniqueness of the…
I love quality and uniqueness of the jewelry BUT YOU HAVE TO WAIT FOREVER TO RECEIVE YOUR PACKAGE. DON'T ORDER FROM THE SITE UNLESS YOU DON'T NEED IT UNTIL 2027
13. maj 2026
Besvarelse fra Jianhui London (online store)
Dear Ms. Linda Harding
Very happy to know that you love the quality and uniqueness of our designs and your order has arrived within the normal delivery time. As we mentioned on our website, post office delivery service is 7-10 working days. Your order actually took 7 working days to arrive: you placed the order at 9:27pm on the 11th May. Today is the 20th May. So it's exactly 7 WORKING days.
If you wanted a faster service, you should've chosen our UPS express service which takes 2-3 working day from our office in the UK to your home in the US.
You emailed me at 17:13 on the 17th May to ask me about the delivery, I replied to you on at 20:10 on the same day, although I was travelling from the UK to the US.
You then emailed me again about the delivery at 6:41am on the 19th May, yesterday. I replied to you at 7:01am on the same day to explain again how long it may take for the necklace to arrive with post office service.
Many of our US customers said our delivery service is faster than most of their online purchases in the US. And as an independent designer, I am very proud to tell you that so far in my 20+ years of business history, you are the 1st and only one who thinks our delivery is very slow. If you have time, please do read our 100s of reviews from our worldwide customers. By the way, we only started Trustpilot review 3 years ago.
Many thanks again for shopping with us and appreciating our designs.
Kind regards
Jianhui
Jianhui London
www.jianhui.london
I have purchased several other things…
I have purchased several other things from you. I am a little disappointed by how much several of the leather piece necklaces look alike. In the photo of the model wearing 3 or 4 necklaces they look like they vary more. That being said, I continue to love your jewelry and wish I could afford more.
Bernis
4. maj 2026
Besvarelse fra Jianhui London (online store)
Dear Ms. Emmett
Many thanks for your review and huge apologies for the delayed reply! We've been in the US for a fashion show and just got back to our office.
About the hand painted leather necklaces, if they are painted at the same time, then there's less difference in between them. If they were painted at different times, then there might be a bigger difference. It's very difficult to make them exactly the same, but we always to to make the difference as little as possible because we want our customers to buy what they see online, otherwise we may get lots of complaints.
Many thanks for appreciating my designs! We appreciate you!
Take care and look forward to hearing from you in the near future.
Jianhui
Besvarelse fra Jianhui London (online store)
Dear Sherri
Many thanks for your review!
So happy to know that you love the bracelet and gift!
Enjoy!
We look forward to hearing from you in the future.
Best regards
Jianhui London
Great accessories
I enjoy these accessories tremendously
They are light and easy to wear,and make my outfits feel really fashion foeard
Great product, delivered quickly
11. maj 2026
Besvarelse fra Jianhui London (online store)
Dear Ms. Fettman
Many thanks for your review. Just let you know that the one star review mean 'very bad'. From your review, I guess you meant a 4 or 5 star? If so, I'd be grateful if you could change it?
We're so happy to hear that you like the designs and our fast delivery service.
Best regards
Jianhui
Jianhui London
www.jianhui.london
Very happy with my online purchase!
I had very clear communication with Jianhui London and timely delivery, with very secure packaging. These days some packages get roughly handled in shipping. The bag I bought is a one of a kind and I love it! Small and just the right size, and great style!
7. maj 2026
Besvarelse fra Jianhui London (online store)
Dear Karen
Thank you so much for your review. It means a lot for us.
I'm so happy to know that you had a great experience with us! We are grateful for your kinds words which will encourage us to go further in the future.
Best regards
Jianhui
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