Took a visit to jedi archives whilst on holiday in Weymouth it was a well worth trip out brought a light saber the staff there were very helpful and friendly I would recommend this shop to any and eve... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Well thought out site ..Good range of products, easy and straightforward ordering and kept up to date as regards order . Well packaged and prompt delivery..
Was in Dorchester collecting something else but always visit when in the area. The staff are friendly, approachable and knowledgeable. Had a nice chat with them about Star Wars collectables then made... Se mere
Virksomheden har svaret
Always keep me up to date with status of order and give notification when items come into stock. Anytime I have phoned the staff are polite knowledgeable and very helpful. The loyalty points resulting... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Our mission is to make collecting anything Star Wars as fun, easy, accessible and fair to all, whilst giving the best service from the Core Systems to the Outer Rim. Come and check out the Archives next time you drop out of hyperspace! We pride ourselves on being for collectors, by collectors which is why we are always trying to find new ways to make things easier, whether by changing the way we keep you updated or by offering you multiple ways to pay regardless of your budget. From Hasbro's Black Series to Hot Toys, we've got you! Oh and we are always open to ideas so if you think there's some we can do better then we'd love to hear about it. You'll find us on Instagram and Facebook and you can subscribe to our newsletter to keep in the loop. May the Force be with you!
Kontaktoplysninger
The Jedi Archives, Suite 301 Antelope Walk, DT11HX, Dorchester, Storbritannien
- 01305594280
- info@jediarchives.store
- jediarchives.store
4,8
Fremragende
550 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good Service but needs to improve communication
My Hot Toys order finally arrived today after pre ordering over a year ago. For first time buyers just be aware that hot toy orders can take a very long time.
Overall the Jedi Archives has been very good and the payment spread system was an incredible idea and worked great. My only issue was that communication was really poor.
Over the year I had sent multiple emails requesting an update on what was happening with the order and never once got a reply. I honestly thought I was getting scammed at one point.
Eventually I did end up ringing the store and the guy on the phone was very friendly and explained the whole process of ordering from hot toys, usually they are updated on a window on when to expect a batch of orders to arrives. He also explained there might be some issues with the email and they would look into it.
Skip half a year later, we got past the expected release window so I emailed again with a different email to try get an update and again was met with silence.
At this point I just decided to be patient wondering if I would ever get my order.
Skip to this week, 1 year, 3 months after putting in my order, I got a text saying that my order was dispatched, within two days and my package has arrived and the statue looks great!
Overall was a good experience but could really work on that communication!! Thanks for the statue!
15. december 2023
Uopfordret anmeldelse
Besvarelse fra The Jedi Archives
Thanks for leaving us a review Alex and great to hear you love the Scarlet Witch figure. We appreciate your feedback as we also want to improve and we've been looking into better ways to keep in touch as email is notoriously unreliable.
We've been working on a new communication system which will go live in the new year, which will making communication from both sides much easier. Hot Toys are one of the trickiest due to the nature of ETAs be updated regularly and hopefully some tweaks to our pre order system will help keep you in the the loop.
All the best and Merry Christmas!
Quick processing and prompt delivery
4. december 2023
Star Wars fans well catered for.
I have a Star Wars fan for a kid who has been talking my ear off about a character I have never heard of. I didn't expect he had been made into a figure but he had but everywhere I looked was sold out or pre orders. I stumbled upon the Jedi Archive by chance and I was not disappointed. A fantastic selection with reasonable delivery costs. It came carefully packaged in mint condition and on time. I especially liked the care that obviously goes into making sure your stuff gets to you safely which is rather rare in some big name chains. This will be my go to store from now on.
4. december 2023
Uopfordret anmeldelse
Brilliant communication every step of…
Brilliant communication every step of the way, fantastic product for any Star Wars fan. My Son-in-law will love it as was on his wish list
29. november 2023
Came super fast and in good condition.
Product arrived quickly and in perfect condition, no complaints at all.
27. november 2023
Excellent delivery service.
26. oktober 2023
Jedi Archives are one of my No.1 place…
Jedi Archives are one of my No.1 place to go.
Reasons
A. Fanatic online experience
B. Customer Service is the best ever experienced. Email, message or on the phone they great to deal with.
C. Parcel is presented and well packaged with sealed tape printed with ‘JediArchives’ and a little sticker to say who packed parcel.
For me this goes along way.
Keep up excellent work
MTFBWY 👍🏻
2. november 2023
Good UK company to buy Hot Toys
can’t complain. They delivered as promised. The item I bought from the Jedi archives arrived on time, well packaged, and I couldn’t be more happy about it.
The communication about preorders could be improved. Overall, 5 stars!
2. november 2023
premium format
Ordered a premium format statue that I paid off using their flex pay program, paid it off everything went smooth Ben was really really helpful and tried his best communicating with me (I probably got on his nerves with all my requests for updates) it came an it’s perfect!
Couldn’t be happier and recommend them enough.
10. november 2023
Uopfordret anmeldelse
I’ve bought two items separately and…
I’ve bought two items separately and each time the service was impeccable.
From the regular shipping updates to the secure packaging, not to mention the various delivery & payment plan options.
Not in a hurry?
Choose standard delivery.
Gotta have it in 48 hours? They’ve got you covered.
Want to spread the cost? No problem.
3. november 2023
Uopfordret anmeldelse
Great products and service
1. november 2023
I love this website and would…
I love this website and would recommend.
The only downside is they never responded to any messages.
However, will continue to use them
2. november 2023
Besvarelse fra The Jedi Archives
Hi Lisa, thanks for leaving us a review and great to hear you are a big fan of the site. We can’t find any messages under your name or order number but please get in touch if you need something from us. Please feel free to pick up the phone if there’s something you need, especially if you are expecting an email as we usually find Sith Lords control junk mail filters! MTBFWY
Great care taken
Everything was wrapped immaculately and I got really good prices for what I got
30. oktober 2023
As described. On time.
27. oktober 2023
Great Customer Service & Great Prices
Great prices and option to pay monthly.
Due to issues not related to Jedi Archives there was a delay in my item arriving but they assisted and helped me get it all sorted and with in days my item arrived and I love it. Will definitely use these guys again.
16. oktober 2023
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