This company is a SCAM. Do not buy from them! You will not receive your package and then they will refuse to refund you. You'll get a never-ending cycle of AI generated junk masquerading as 'customer... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Second time of buying 4x 5ltrs of Cuprinol sprayable paint from this company. Very competitive price and also very impressed with how well the paint was packed and delivered. 1. Sticky tape across the... Se mere
Virksomheden har svaret
Great experience, ordered easily with item in stock, paid and received my items in 2 days. Was kept fully informed on dispatch and courier information. It's great to be able to leave a positive review... Se mere
Virksomheden har svaret
I ordered two tins of Everbuild Black Jack Paint at less than half the local price. They were dispatched in two packages with Evri. The first package arrived bang on time. The second went missing f... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
JDS DIY is your one stop shop for all the home and business DIY requirements. We work hard to ensure all your projects are successfully implemented. Do it yourself, do it your way.
Kontaktoplysninger
UNIT S HIGHFIELD ROAD, M38 9ST, Manchester, Storbritannien
- 0161 241 6842
- customercare@jdsdiy.com
- jdsdiy.co.uk
4,1
God
814 anmeldelser
Har besvaret 63 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent product once gloss
Excellent product once gloss
Quick delivery
Good prices
14. maj 2025
Uopfordret anmeldelse
Besvarelse fra JDS DIY LTD
Thank you for your feedback! We’re glad you were happy with the gloss product, quick delivery, and great prices we appreciate your support!
The goods I purchased were…
The goods I purchased were competitively priced. They were delivered promptly and in very good order. I would certainly consider using JDS again
7. maj 2025
Uopfordret anmeldelse
Besvarelse fra JDS DIY LTD
Thank you for your kind words! We’re glad you were happy with the price, prompt delivery, and condition of your order we’d be delighted to serve you again!
The right product at a great price
The right product at a great price. Excellent communication and quick delivery. A++
6. maj 2025
Uopfordret anmeldelse
Besvarelse fra JDS DIY LTD
Thank you for your lovely feedback! We’re so pleased you were happy with the product, price, communication, and quick delivery we appreciate you choosing us!
Besvarelse fra JDS DIY LTD
Thank you for your feedback! We’re glad you were happy with the great price and quick delivery we appreciate your support!
Place an order 9 days ago with…
Place an order 9 days ago with expedited 1-2 days delivery two emails later and 9 days no communication and no items delivered. Telephoned today informed there was a courier issue and they would refund payment - missed out on opportunity to finish the work the item was for last week but agent I spoke to although apologetic and courteous was somewhat indifferent. Will not be using this company again
12. maj 2025
Uopfordret anmeldelse
Besvarelse fra JDS DIY LTD
Dear Adrian,
Thank you for your feedback, and we’re very sorry for the delay and lack of communication regarding your order. We understand how frustrating it must have been to miss out on completing your project as planned.
While we’re glad our team was able to process your refund and apologised for the inconvenience, it’s clear we fell short in meeting your expectations. Your experience has been noted and will be used to help improve how we handle such situations in future.
We're sorry to see you go, but appreciate you taking the time to share your experience.
10L of AdBlue for diesel cars
10L of AdBlue for diesel cars. Fast delivered to Nottingham. Thanks
5. maj 2025
Uopfordret anmeldelse
Besvarelse fra JDS DIY LTD
Thank you for your feedback! We’re glad you were pleased with the fast delivery of your AdBlue thanks for choosing us!
Shocking company
Shocking company, do not buy from them!
Purchased 3 tins of cuprinol fence spray online, I was told I would receive my order in 2-5 working days. I waited, got to the 6th day and the order was still 'processing' online. I called them to see where it was, only to be told they don't have the product in stock and I would need to wait another week to two weeks. I asked for it to be cancelled and refunded.
They said they had done this, I even received an email to confirm cancellation and that it had been refunded. I've since waited 7 working days for my refund. I contacted them again to learn that they hadn't processed the refund and I now need to wait another 2-5 working days.
Terrible communication and false promises.
12. maj 2025
Uopfordret anmeldelse
Besvarelse fra JDS DIY LTD
Dear Samantha,
Thank you for your review. We're sorry to hear about your frustration and the confusion caused regarding your order.
According to our records, your order was delivered on 16 May. If this is not the case, or if there are still any unresolved issues, please get in touch with us at customercare@jdsdiy.com so we can look into it further and ensure everything has been properly resolved.
We regret that your experience did not meet expectations and appreciate your feedback as it helps us improve our service.
Great 😌 brought decking stain.
Great 😌 brought decking stain.
Much cheaper than anywhere else
7. maj 2025
Uopfordret anmeldelse
Besvarelse fra JDS DIY LTD
Thank you for the great feedback! We’re glad you were happy with the decking stain and the great price we appreciate you choosing us! 😌
Well priced product
Well priced product, well package and delivered timely. Never ordered paint online before but usual store had run out. Was expecting a messy disaster and it was fine
6. maj 2025
Uopfordret anmeldelse
Besvarelse fra JDS DIY LTD
Thank you for your lovely feedback! We’re so pleased your first online paint order went smoothly we’re glad we could help when your usual store was out. Thanks for trusting us!
Besvarelse fra JDS DIY LTD
Thank you for your feedback! We’re glad everything arrived on time and as described we appreciate you choosing us!
Excellent price on some decking oil
Excellent price on some decking oil, so happy about that. Premium delivery however said 2/3 days but whole thing took about a week. So took 2/3 days just to dispatch.
10. maj 2025
Uopfordret anmeldelse
Besvarelse fra JDS DIY LTD
Thank you for your feedback! We’re glad you were happy with the decking oil price and apologize for the dispatch delay we appreciate your patience and support!
Old product supplied!
I ordered some mole repellent spray from this company via Amazon - it had a month let to the use by date, as it was 2 years old. As I needed to use it straight away I put up with it.
As I am getting low, I ordered a second bottle from Amazon and paid more for a different company, only to receive a bottle with the same use by date of 10.05.2025 from this same company JDS DIY - 3 days to use?!
Either the company uses more than one name on Amazon, or Amazon sent my order to them anyway. The second bottle leaked, as they did not label it contained liquid and needed to be kept upright. This company is awful and should state that their product is a lower cost due to it being very old stock! You can of course use it, but it's just not as effective - AVOID.
I've already supplied photos of your (now out of date) product with you direct via Amazon. You simply offered a return, but as already advised we threw away the box, as the product leaked in transit. A goodwill gesture would have been nice, but we will simply avoid ordering from you again, as you have delivered old product twice and have similarly poor reviews from other customers.
9. maj 2025
Uopfordret anmeldelse
Besvarelse fra JDS DIY LTD
Dear Mr Hassell,
Thank you for your review and for bringing this to our attention. We’re very sorry to hear about your experience with the mole repellent spray and the condition in which it arrived. Please accept our sincerest apologies for the inconvenience caused.
We take concerns about product quality and packaging very seriously, and we’d like to investigate this further. If possible, could you kindly provide a photo of the batch number and expiry date on the bottle you received? This will help us trace the stock and address the issue appropriately with our warehouse and courier.
We appreciate your feedback and would like the opportunity to put things right. Please contact us at customercare@jdsdiy.com at your earliest convenience.
Kind regards,
JDS DIY Customer Care Team
Really good price and items delivered…
Really good price and items delivered on the day stated.
30. april 2025
Uopfordret anmeldelse
Besvarelse fra JDS DIY LTD
Thank you! We’re pleased you were happy with the price and timely delivery we appreciate your order!
Great service
Great service and go the extra mile to help the customer , thank you 😊
6. maj 2025
Uopfordret anmeldelse
Besvarelse fra JDS DIY LTD
Thank you so much! We’re really glad you felt supported we’re always here to go the extra mile for you 😊.
Excellent price and fast delivery
Excellent price and fast delivery. Thanks.
29. april 2025
Uopfordret anmeldelse
Besvarelse fra JDS DIY LTD
Thank you for your kind words! We’re happy you were pleased with the excellent price and fast delivery we appreciate your support!
Good price and delivery
2. maj 2025
Uopfordret anmeldelse
Besvarelse fra JDS DIY LTD
Thank you for your feedback! We’re glad you were happy with the price and delivery we appreciate you choosing us!
Waited over 8 days for my item and no…
Waited over 8 days for my item and no communication from JDS DIY. I then contacted them only to be told my item was damaged in tarot and that they have since sent out another one which I should receive within 48-hours. Four days later I had received no communication nor my item and so I called again only to be told that they had no sent out another item and that would not be standard practise but rather they would offer me a refund. Absolutely useless. Sadly
24. april 2025
Uopfordret anmeldelse
Besvarelse fra JDS DIY LTD
Dear Saman,
Thank you for your feedback, and we’re very sorry to hear about the frustration you experienced during the resolution of your order. We understand how disappointing it can be when things don’t go as expected, especially when it comes to receiving your order in a timely manner.
We’re pleased to confirm that your refund has now been processed. If there's anything more we can do to assist, please don’t hesitate to reach out — we're always here to help.
If you feel your experience has since improved, we’d be grateful if you could consider updating your review to reflect the final outcome. Your feedback means a lot to us, and helps us continue to improve our service.
Warm regards,
JDS DIY Customer Care Team
Excellent price
Excellent price. Delivery slightly later than anticipated but think that more down to delivery company, otherwise happy with purchase.
29. april 2025
Uopfordret anmeldelse
Besvarelse fra JDS DIY LTD
Thank you for your honest feedback! We’re glad you’re happy with the price and purchase, and we appreciate your patience with the delivery. Thanks for choosing us!
Besvarelse fra JDS DIY LTD
Thank you for the great feedback! We’re happy you were pleased with the service and price we appreciate your support!
Product was delivered undamaged ready…
Product was delivered undamaged ready for the job 👍
6. maj 2025
Uopfordret anmeldelse
Besvarelse fra JDS DIY LTD
Thank you for your feedback! We’re pleased the product arrived safely and ready for your job thanks for choosing us! 👍
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.