Just a great gym especially after its refurb. Very positive PT members and just a great environment to train in. The effort really goes into keeping the equipment relevant and clean and also WORKING!... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Gym with much equipment and space, suitable to different types of trainings. There are multiple areas and it is air conditioned. Perhaps, one area of development would be the regular cleaning if w... Se mere
Virksomheden har svaret
Considering it boasts about being being redone and how amazing the new set up etc is, the machines were broken and the timer the woman's sauna was buggered too. My first visit, I struggled scannin... Se mere
Virksomheden har svaret
Lovely, supportive atmosphere from day of joining up. Joined up online really easy the Sunday night, went in Monday to be shown round by Richard who made me feel welcome and set the bar for it being w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om JD Gyms - Derby
Skrevet af virksomheden
Kontaktoplysninger
709 Osmaston Rd, DE24 8NG, Derby, East Midlands, Storbritannien
- 1332948588
4,3
Fremragende
298 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Impressed
I’ve recently joined JD and it’s exactly what I was looking for. I attend the Derby gym and the variety/number of machines is really good. Love that it’s open 24hrs so I can go anytime that suits me. The only negative is that some of the machines are a bit dirty and could do with a good clean, particularly the treadmills (drinks holders etc).
2. juni 2025
Besvarelse fra JD Gyms - Derby
Stephanie -Thank you for taking the time to leave us a review. We're happy to hear you're enjoying our Derby gym and its 24-hour access! If you have any concerns about the cleanliness in the gym, please notify staff on site as soon as you can.
The JD Gyms Team 💚
Gym is good but chaning rooms and…
Gym is good but chaning rooms and toilets are a mess. Need better house keeping and could do with more cubicle chaning rooms. Little touches like lack of hooks for cloths/towels in shower are big let down.
30. maj 2025
Besvarelse fra JD Gyms - Derby
Hi – Thank you for taking the time to leave us a review. If you have any concerns about the cleanliness in the gym, please notify staff on site as soon as you can.
The JD Gyms Team 💚
Super clean facilities
Super clean facilities
New modern equipment
User friendly layout
Friendly Personal Trainers/Staff
30. maj 2025
Besvarelse fra JD Gyms - Derby
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪
The JD Gyms Team 💚
Besvarelse fra JD Gyms - Derby
Hi there Sam - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Great staff and friendly environment
Friendly environment and great staff. Loads of equipment to use
23. maj 2025
Besvarelse fra JD Gyms - Derby
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚
The class was great but treadmills filthy
The BP class was great however treadmills were filthy .Old chewing gum on one and the cup trays and trays very dirty looked like they hadn’t been cleaned for some time .
22. maj 2025
Besvarelse fra JD Gyms - Derby
Hello – Thanks for leaving a review. Sorry to hear if the cleanliness wasn’t up to the standard we expect. If you ever notice something not looking as it should, please let a member of the team in the gym know or feel free to email the Manager on derby@jdgyms.co.uk
Best wishes, The JD Gyms Team 💚
Good facilities and friendly people.
Good facilities and friendly people.
However the yoga and Pilates sessions are but the tutor instructions are difficult to hear due to the loud music and being a large room. It would be helpful if the tutor has a mic.
Thanks
10. maj 2025
Besvarelse fra JD Gyms - Derby
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
Besvarelse fra JD Gyms - Derby
Hi there - Thank you for your lovely feedback!
Best wishes, The JD Gyms Team 💚
Besvarelse fra JD Gyms - Derby
Hi – Thank you for your review. We think our prices are incredible value. We provide a wide range of equipment so that members have a variety of ways to workout, aswell as our Derby gym being open 24hours!
The JD Gyms Team 💚
Fantastic gym
Gym is well equipped with brand new machines. It’s very spacious and clean as well.
1. maj 2025
Besvarelse fra JD Gyms - Derby
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Awesome Gym,love it
Awesome Gym,love it. If you need 24/7 Gym in Derby....this one is for you 1000%
27. april 2025
Besvarelse fra JD Gyms - Derby
Hi Denis - Thanks for the 5star review and comments. It's really made our day 😀
Best Wishes, The JD Gyms Team 💚
Besvarelse fra JD Gyms - Derby
Hello - Thanks for the review! It's great to hear you're enjoying the facilities at JD Gyms Derby 💪💚
The saunas be turned off before 10min…
The saunas be turned off before 10min before 10pm it is not fare for people who come from.work
5. april 2025
First timer
It’s my first time, some part of Gym is getting refreshed. So far good experience.
2. april 2025
Gym staff are lovely and I love going…
Gym staff are lovely and I love going there definitely recommend it to anyone and the gym community is amazing !!!!
13. marts 2025
Uopfordret anmeldelse
Besvarelse fra JD Gyms - Derby
Hi there
Thank you so much for your kind words! We're thrilled to hear you're enjoying the gym and the community. It means a lot to us that you recommend us to others.
Best wishes
The JD Gyms Team
I'm really nervous but everyone has…
I'm really nervous but everyone has made me so welcome at jd gyms just wish I had joined years ago . Absolutely love it and the feeling of getting fitter is excellent
1. marts 2025
Besvarelse fra JD Gyms - Derby
Hi there
We're thrilled to hear you're enjoying your experience at JD Gyms! It's fantastic that you've felt so welcomed and are already seeing the benefits of getting fitter.
We're here to support you on your fitness journey, so don't hesitate to reach out if you have any questions or need any guidance.
Best wishes
The JD Gyms Team
Besvarelse fra JD Gyms - Derby
Thank you for your kind words. We appreciate you taking the time to share your positive experience.
Best wishes
The JD Gyms Team
Scam of a company never known a gym like it
SCAMMY & SLY COMPANY!! First of all, i payed for my first month, gym in itself is ok nothing special. Couldn't use my QR code to get in, im a young female that works evenings so i typically go after work (12am ish) so its dark and the main door is closed so you have to scan to get inside the building. Well, my QR code didnt work so was sat trying to scan it for ages outside on my own. Had to go home. This has happened numerous times, ive had to go in with my boyfriend to actually get in at times.
Dont get me started about customer service, useful as a chocolate teapot. Scammy and sly.
I told them about my issue and that i have cancelled due to this reason. They said i should have contacted earlier.. but getting in contact is a nightmare to say the least. I said im not happy & that i have been charged again for a gym i cant use, she said you should have spoke to the staff in the gym (there are are no staff at 12am!!) and how am i supposed to ask for help if im stuck outside?!! No sympathy or help was given. No refund for the payment they had just taken out even though i cant use the gym.
What kind of gym makes you fill out a request to cancel? Seems so sly cause they dont get back to you. Are you taking the piss!
Honestly JD stick to selling clothes you cant scam people out of those.
Should’ve gone puregym
3. marts 2025
Uopfordret anmeldelse
Besvarelse fra JD Gyms - Derby
Hi there
We understand your frustration and apologise for the inconvenience you experienced. We strive to provide a seamless and enjoyable experience for all our members, and it's clear that we fell short in your case.
We are disappointed to hear about the issues you encountered with your QR code and the challenges you faced getting into the gym. We are committed to addressing these concerns and improving our processes to ensure that such incidents do not occur again.
We also acknowledge the difficulties you encountered with our customer service team. We are working diligently to enhance our communication channels and ensure that our members receive the support they need in a timely and efficient manner.
We appreciate your feedback and will use it to improve our services.
Best wishes
The JD Gyms Team
Gym with much equipment and space
Gym with much equipment and space, suitable to different types of trainings. There are multiple areas and it is air conditioned.
Perhaps, one area of development would be the regular cleaning if weights and barbell - there's a feel that the equipment is not always cleaned after use.
Changing rooms are satisfactory. For an even better service, sinks could be improved as a bit defective. Overall, a spacious and well furnished gym, featuring various classes and open 24/7.
21. februar 2025
Besvarelse fra JD Gyms - Derby
Hi there
Thank you for your detailed review. We appreciate your feedback and are glad you find our gym spacious and well-equipped.
We understand your concern about the cleanliness of the weights and barbells. We take hygiene very seriously and will be sure to reinforce our cleaning procedures with our team. We also appreciate your feedback on the changing rooms and will look into improving the sinks.
Best wishes
The JD Gyms Team
Besvarelse fra JD Gyms - Derby
Hi there
Thank you for your 5-star review! We're delighted to hear you're enjoying our gym and its friendly atmosphere.
Best wishes
The JD Gyms Team 💚
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