Good to find a game with wooden pieces rather than plastic. I would have preferred a bigger board for the Chinese chequers game so that the counters had a bit more space between. Also, the pieces fal... Se mere
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Se, hvad kunderne siger
I have bought many toys from Jaques for my grandchildren - each being unique in its own way and letting the child’s imagination create their own play story. I would highly recommend everything I’ve bo... Se mere
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Great customer service. I purchased a Dress Up Bears set as part of my Grandaughters birthday present. The item had a defect and I contacted the customer Service Team. After supplying photographs of... Se mere
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I am very impressed with the 11 inch folding chess set that was under £40 including Fedex shipping with offers. It is attractive and sturdily made and as a newish player allows me to go through games... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Jaques of London was founded in 1795 to bring joy to people’s lives. Still family owned and currently in their 8th generation, they have a passion for making learning fun for all children. They're the oldest games company and sports manufacturer in the world and are well-known as the inventors of many popular games such as Croquet, Ping Pong, Snakes and Ladders, Ludo, Tiddledy Winks, The Staunton Chess Set, Happy Families, Snap and many more.
Kontaktoplysninger
House of Jaques, Enterprise Hose Block 7, Enterprise Way, TN8 6HF, Edenbridge, Kent, Storbritannien
- gameon@jaques.co.uk
- www.jaqueslondon.co.uk
4,4
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Good to find a game with wooden pieces…
Good to find a game with wooden pieces rather than plastic.
I would have preferred a bigger board for the Chinese chequers game so that the counters had a bit more space between. Also, the pieces fall out easily when trying to pick one out because they are so close together.
3. november 2026
Uopfordret anmeldelse
Besvarelse fra Jaques of London
Thank you for your review.
We’re pleased you appreciate the wooden pieces. We’re sorry the close spacing on the Chinese chequers board has made it difficult to move the counters without dislodging others.
We appreciate your suggestion for a larger board with more room between the pieces. Thank you for taking the time to share your feedback.
Kind regards,
Jaques of London Customer Service Team
Very efficient and toys are,amazing.
26. oktober 2026
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Besvarelse fra Jaques of London
Thank you for your lovely review.
We’re delighted you love the toys and were pleased with our service. Thank you for your kind words and support!
Kind regards,
Jaques of London Customer Service Team
No Delivery waiting for 7days why been…
No Delivery waiting for 7days why been in contact with you 3 times ??? please have missed out GREATDAUGTERS FIRST BIRTHDAY so disappointed
29. oktober 2026
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Besvarelse fra Jaques of London
Dear Deed,
We’re very sorry your order did not arrive in time for your great-granddaughter’s first birthday and that you’ve had to contact us several times. We understand how disappointing this has been.
We’ve now been in touch directly and arranged a replacement at no additional cost, with an upgrade to premium next working day delivery. We’ve also opened an investigation with the courier into the original parcel.
Kind regards,
Jaques of London Customer Service Team
Pleased with my pickleball bats but…
Pleased with my pickleball bats but most things on website are for younger children and that is not the age group i need mow.
14. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jaques of London
Thank you for your review.
We’re pleased you’re happy with your pickleball bats and appreciate your feedback about the age range of our products.
If you’d like help finding something suitable, please email us at gameon@jaqueslondon.co.uk with the ages you’re shopping for. We’d be happy to offer some suggestions.
Kind regards,
Jaques of London Customer Service Team
Besvarelse fra Jaques of London
Thank you for your lovely review.
We’re delighted you had an excellent experience with us. We appreciate your support and look forward to welcoming you back!
Kind regards,
Jaques of London Customer Service Team
First time customer and won’t be the…
First time customer and won’t be the last. Item is of great quality, packaging and care by the company exceptional.
2. november 2026
Uopfordret anmeldelse
Besvarelse fra Jaques of London
Thank you for your lovely review and welcome to Jaques!
We’re delighted your first order made such a positive impression, from the quality of your item to the care taken with its packaging. We look forward to welcoming you back.
Kind regards,
Jaques of London Customer Service Team
Great customer service
Great customer service. I purchased a Dress Up Bears set as part of my Grandaughters birthday present.
The item had a defect and I contacted the customer Service Team. After supplying photographs of the issue, a replacement set was sent without argument and arrived within a week.
Impressive service and much appreciated.
25. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jaques of London
Thank you for your kind review.
We’re sorry your original Dress Up Bears set had a fault. We’re pleased our team made arranging a replacement straightforward and that you were happy with the service you received.
We hope your granddaughter has lots of fun with her birthday gift. Thank you for taking the time to share your experience!
Kind regards,
Jaques of London Customer Service Team
Absolutely fabulous products and…
Absolutely fabulous products and service.
Have quite a few now & they have been well received (loved & played with) Will recommend to family & friends. So thank you !!
29. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jaques of London
Thank you for your wonderful review.
It’s lovely to hear that your Jaques toys are so well loved and getting plenty of playtime. We’re delighted you’ve been pleased with our service too.
Thank you for your continued support and kind recommendation. It means a great deal to us!
Kind regards,
Jaques of London Customer Service Team
Christmas gift
Well made lovely presented good quality farm yard magnet set is spot on
Deiverrd quickly
28. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jaques of London
Thank you for your lovely review.
We’re delighted you’re pleased with the quality and presentation of the farmyard magnet set, and that it arrived quickly. We hope it makes a wonderful Christmas gift and brings plenty of happy playtimes!
Kind regards,
Jaques of London Customer Service Team
I have bought many toys from Jaques for…
I have bought many toys from Jaques for my grandchildren - each being unique in its own way and letting the child’s imagination create their own play story. I would highly recommend everything I’ve bought from them.
28. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jaques of London
Thank you for your lovely review.
It’s wonderful to hear that our toys inspire your grandchildren to create their own stories and adventures. Knowing you’ve chosen Jaques for so many of their toys means a great deal to us.
Thank you for your continued support and kind recommendation. We hope there are many more imaginative playtimes ahead!
Kind regards,
Jaques of London Customer Service Team
Excellent Products
Easy ordering with good delivery time. The products were beautifully made to a very high standard. As a bonus the packaging was delightful Would recommend.
10. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jaques of London
Thank you for your lovely review.
We’re delighted that ordering was easy and your delivery arrived in good time. It’s wonderful to hear you appreciated the quality of our products and that our packaging added a special touch.
Thank you for recommending us. We look forward to welcoming you back!
Kind regards,
Jaques of London Customer Service Team
Incorrect product delivered but…
Incorrect product delivered but replaced with the right toy very promptly after Jaques were informed. Correct product as described and well received.
9. september 2026
Uopfordret anmeldelse
Besvarelse fra Jaques of London
Thank you for taking the time to leave your review. We’re sorry that the incorrect product was delivered initially, but we’re pleased we were able to get the correct toy out to you promptly and that it was well received.
We truly appreciate your understanding and support and hope to welcome you back again soon.
Kind regards,
Jaques of London Customer Service Team
Very happy
The order arrived quickly and was jn perfect condition, cant wait to gift these toys
24. september 2026
Uopfordret anmeldelse
Besvarelse fra Jaques of London
Thank you for your lovely review. We’re so pleased your order arrived quickly and in perfect condition.
We hope the toys are very well received when you gift them and we really appreciate your support.
Kind regards,
Jaques of London Customer Service Team
Good quality products.
We've bought several family games in the last couple of years and you can always rely on them being well made and lasting for many years to come.
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jaques of London
Thank you for your lovely review. It’s wonderful to hear that you’ve returned to us for several family games over the years and have been pleased with the quality.
We really appreciate your continued support and hope the games are enjoyed for many years to come.
Kind regards,
Jaques of London Customer Service Team
I am very impressed with the 11 inch…
I am very impressed with the 11 inch folding chess set that was under £40 including Fedex shipping with offers. It is attractive and sturdily made and as a newish player allows me to go through games from books as well as offer friendly games to people. It got its first outing at my church youth group and a lot of the kids loved playing me on it and the adults have commented on what an attractive little set it is. Delivery was prompt and it was nicely packed with a bow by Darcy: thank you Darcy. I’d never heard of Jaques before but I read they invented the Staunton set. I’ll be buying again from them as i fancy taking up Backgammon as well!
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jaques of London
Thank you so much for such a wonderful review. It’s lovely to hear how much you’re enjoying the folding chess set, especially that it’s already had such a positive reception at your church youth group.
We’re also really pleased you appreciated the presentation and we’ll be sure to pass your kind words on to Darcy.
Thank you for choosing Jaques and we hope this is the first of many games you enjoy with us. Backgammon sounds like a very good next choice.
Kind regards,
Jaques of London Customer Service Team
I had problems with the delivery of two…
I had problems with the delivery of two orders, Jacques responded promptly to both events, it was not their fault.
They packaged the third delivery very securely and used a better delivery service.
24. september 2026
Uopfordret anmeldelse
Besvarelse fra Jaques of London
Thank you for your review. We’re sorry there were difficulties with the first two deliveries, but we’re really pleased our team was able to respond quickly and make sure your third order arrived safely and securely.
We really appreciate your patience and understanding throughout.
Kind regards,
Jaques of London Customer Service Team
Traditional toys of excellent quality…
Traditional toys of excellent quality at good price, each individually gift boxed.
14. september 2026
Uopfordret anmeldelse
Besvarelse fra Jaques of London
Thank you so much for your lovely review. We’re really pleased to hear you’re happy with the quality of our traditional toys and our signature packaging.
We truly appreciate your support and hope the toys are enjoyed for many years to come.
Kind regards,
Jaques of London Customer Service Team
Please be wary of this company's " free…
Please be wary of this company's " free gift" offer. I ordered enough products to qualify for a free gift, only to find they just send a duplicate of an item I had already ordered. Disappointing to say the least!
20. september 2026
Uopfordret anmeldelse
Besvarelse fra Jaques of London
Thank you for your feedback. We’re sorry to hear that the complimentary gift you received duplicated an item already in your order and we understand why this was disappointing.
Please email us at gameon@jaqueslondon.co.uk with your order details so we can review what happened and see how we can help.
Kind regards,
Jaques of London Customer Service Team
Quality UK made products
The service and packaging and quality of the products is excellent
All made in the UK
Delivered and wrapped speedily and beautifully
Thank you
2. september 2026
Uopfordret anmeldelse
Besvarelse fra Jaques of London
Thank you so much for your kind review.
We’re really pleased to hear that you were happy with the service, quality and presentation of your order. It’s also lovely to know that everything arrived quickly and that our signature packaging helped make the experience feel that little bit more special.
We truly appreciate your continued support and kind words. We can’t wait for you to shop with us again.
Kind regards,
Jaques of London Customer Service Team
Amazing gifts to open little minds. A joy to not only give but receive.
I have bought some wonderful gifts for my grandson recently. He's love them all dino torches, Binoculars. Gifts that feed curious minds perfect for a 3 year old to expand his knowledge while having great fun.
The quality of the packaging is amazing and makes the giving a joy
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Jaques of London
Thank you so much for your review.
It’s wonderful to hear how much your grandson has enjoyed his dinosaur torch and binoculars. We love creating toys that encourage curiosity, learning and imaginative play, especially at such an exciting age.
We’re also so pleased that our signature packaging has made the experience of giving the gifts feel just as special.
We truly appreciate your continued support and kind words. We can’t wait for you to shop with us again.
Kind regards,
Jaques of London Customer Service Team
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